The hotel is beautiful, and staff are wonderful. Things are a bit rundown for this level of hotel, but I suppose that's to be expected. The pool bar was crazy expensive for beyond ordinary food. Fontana, however, was a very good experience food wise, though still overpriced. We'd go back to the Biltmore to enjoy the gorgeous pool, but probably venture outward to eat. Since we were there only one night before leaving on a Regent Seven Seas cruise, it was easiest just to stay put. Had a blow out at the spa; great stylist who did a wonderful job, but, again, overpriced for the value. That's part of the gig with this type of hotel, I suppose.