We just spent three nights at the Biltmore in Coral Gables, Florida and were thrilled with our experience. Everything, but everything was just lovely. From the front desk person who checked us in, to the housekeeping staff, to the wait staff at the restaurants and bars, to the pool 'boys,' and doormen, every single staff person was helpful, engaging, personable and professional! Obviously, the management knows how to train its staff people and it shows.
The food at the various restaurants at the hotel is delicious and given the quality, quite reasonable. That said, we did not eat at the Palme d'Or, the gourmet restaurant, as we were engaged in the evenings, off-premises.
Our room was just lovely. It wasn't a Four Seasons, Ritz-Carlton or Park Hyatt room... as it wasn't 'over-the-top' luxury. That said, it was comfortable, spacious and oozed history, and charm. (I must add, we didn't pay Four Seasons or Park Hyatt rates, either!) Our room was in the tower and we had incredible views over the golf course and a little balcony with french doors. Our bathroom was tiled in marble with a wonderfully powerful showerhead and the sink, with gold faucets, was set into an onyx or granite countertop. And the floors throughout the bathroom and room, were the original marble floors. Last, but not least, the bed was sumptuous with luxurious bedding, down duvet and pillows!
The only negatives are: 1) that the resort is not located on the ocean and therefore, does not have a white sand beach, and 2) while the Biltmore has one of the largest freshwater swimming pools in the world (and it IS spectacular,) it is NOT heated and therefore, for adults, pretty much unswimmable. (I wish the hotel would build a heated pool somewhere on premise, which would add greatly to the many facilities of this resort.) 3) The hotel, as a famous, historic place, attracts lots of tourists, day-trippers, weddings, bar mitzvahs, benefits, corporate events, golfers and conventions. If that is bothersome to you, then the Biltmore may not be your cup-of-tea...
All, in all, the Biltmore is a sublime place to relax, unwind and enjoy "the good life," the way it was enjoyed since it was built in 1924, by folks such as the Vanderbilts, Al Capone, Judy Garland, the Duke & Duchess of Windsor, and lately, President Bill Clinton. Old world elegance and service with modern conveniences, that is the Biltmore.