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“Time for a Grand name change” 5 of 5 stars
Review of Biltmore Hotel

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Biltmore Hotel
4.0 of 5 Hotel   |   1200 Anastasia Avenue, Coral Gables, FL 33134   |  
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Ranked #1 of 11 Hotels in Coral Gables
GreenLeadersGold level
Panama City, Panama
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Time for a Grand name change”
5 of 5 stars Reviewed July 26, 2012

It was an off the cuff weekend break - booked by internet - picked up the Merc 4x4 at MIA and in 10 minutes was checking in at the Biltmore which was an experience in itself - car valet - and straight to a very old style reception desk where we were treated like VIPs even though we were staying at a low-end room. For those that hanker for modern minimalism this Hotel is not for you, this Hotel is a Grand Hotel, with everything you would expect from it (and totally lacking in American tack) - two aspects immediately grab your attention : the style and ambiance of the buildings and the facilities - all of it, typical of those grand times : the staff at all levels whose whole substance appears to exude style, patience and utter willingness to help you in every way to make your stay in the Hotel a truly unforgettable moment in your life. This is not your US have a good day hotel - this is something so special, so endearing, you feel you want to stay indefinitely - its like a movie set somewhere back in the "old money" times.
Anyway to detail:-
I personally don't do daily breakfast but in a place like this I did - the breakfasts are served in warm yellow sunlight around/in the central courtyard with its huge fountain and arched facades, freshly squeezed oranges with champagne, Earl Grey Tea in a silk pouch, eggs Benedict with shaved truffles and superb croissants, an unparalleled mouthful of paradise - all at prices you can afford!

The pool is huge with many interesting stories from the thirties where people played water polo - real polo on horses in the pool - for the concerned, the pool has since been cleaned.

The Hotel has two beautiful traditional bars with snacks, wine-by-the-glass list and cocktails that demand your return, again and again.

The French restaurant was simply great, innovative in presentation but still retains the classical elements of fine ingredients only found in French cuisine, the have a lady sommelier who knows her craft and a wine list to match whatever dish you select and more, by the glass Sauterne with my fois gras, again the service is impeccable and whatever you wish, US chatty or quiet discrete. It is very traditional with a strict maitre'D and you are expected to make some effort to dress for dinner which my wife loves being an avid clothes shopper, it just adds to the whole occasion, the clientele preening and showing themselves in their finery, all high heels no sign of a flipflop - very European!


The Italian restaurant was good but the menu needs a good work-over - having lived in Rome for a few years with many vacations to the culinary areas since then, I seek Italian food like an addict wherever I go. Whilst French cuisine is like an artform, Italian cuisine is an essential way of life - unfortunately many Italian restaurants outside of Italy take this to mean mediocre culinary skills with almost similar ingredients i.e. your very average high street Italiano Ristorante.
Whilst we were there we gate-crashed a wedding party which was in the grand ballroom - constructed like a baronial hall it is incredibly impressive in scale and style and must be THE place to tie the proverbial knot in Miami.

So in conclusion if you want to have weekend away that you will never forget, the Biltmore is that place - so for me it would earned the name The Biltmore Grand - for those of you that need a comparable as a reference - The Breakers.

A world traveler.

Room Tip: As it was a long week end break for us away from Panama, we just chose whatever room was available...
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  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCoralGables, General Manager at Biltmore Hotel, responded to this review, August 9, 2012
As a world-class luxury destination resort, the Biltmore enjoys a stellar reputation for professionalism, services and quality of product within the industry. We’re delighted you enjoyed your stay with us and we thoroughly enjoyed reading your review!
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897 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (180)
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Ft L Lauderdale, Florida, USA
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 24, 2012

From start to finish (although only one night) it was a fabulous experience. Room was nicely appointed. Staff was friendly, but not overly effusive. If you have a longer time, this is like taking a cruise (except activities are ala carte). There are many activities each day.
You never have to leave. They have a FABULOUS fitness center. They have free parking!!

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCoralGables, General Manager at Biltmore Hotel, responded to this review, August 9, 2012
As a member of The Leading Hotels of the World, The Biltmore staff continuously strives to exceed our guests’ needs and expectations. We look forward to seeing you again soon!
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London
Senior Contributor
31 reviews 31 reviews
25 hotel reviews
Reviews in 23 cities Reviews in 23 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 24, 2012

Charachter filled hotel. Beautiful and old in a charming way. Great service with regards to bedrooms. Food wasn't great and had to wait over an hour between starters and main course (dinner in courtyard outside). Bedroom was lovely and clean. Big problem with taxis as you are in the middle of nowhere and there are no restaurants within walking distance so you have to wait for taxis and sometimes the wait can be up to an hour which isn't great if you are in a hurry. Coral Gables nearby does have alot of restaurants but it is a ten minute taxi ride. The hotel has a courtesy car that goes there but they do not seem to advertise it at all which is strange. Large outdoor pool - great but can get cold as too big to heat easily. Free lessons in gym daily - yoga, spin etc - but again didn't seem to advertise this well.

  • Stayed March 2012, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCoralGables, General Manager at Biltmore Hotel, responded to this review, August 16, 2012
We welcome constructive feedback from all our valued guests as an integral part of monitoring the quality of our services and product to assure they are consistent with a world-class luxury resort. We were surprised to read your comments about the quality of food at Fontana, as this restaurant has received consistently high ratings from the Zagat Guide for four years running now. Nevertheless, your comments about the service have been passed on to Restaurant Management, who in turn addressed such with all pertinent staff. Regarding the comment on taxi service, this is a county-wise issue; we are lobbying for better service among all the luxury hotels nearby in order to improve service to all our properties.
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UK
Top Contributor
95 reviews 95 reviews
62 hotel reviews
Reviews in 57 cities Reviews in 57 cities
178 helpful votes 178 helpful votes
4 of 5 stars Reviewed July 20, 2012

It's still a great place to stay although we did have a few hic-ups when booking in. The line to check in was quite busy and when we finally got to the desk we were told that our booking agent had made a reservation for 3 superior rooms and we may be charged for all 3 (instead of 2). We were surprised as we only had the paperwork for 2 rooms but was advised to contact our UK agent to sort it out. We tried to do this but could not get through on our cell phones. We were allocated 2 rooms but when we got to one of them there was someone already in it! So, back to reception to queue again! We were still not happy with the fact that we may be charged for 3 rooms. We were allocated a second room but this would not be ready for occupation for a further 30 minutes. We would have liked to have changed for afternoon tea as we had been travelling all day and were hot and tired, but we all had to wait in the one room that was available. We had been booked in for afternoon tea at 4pm, paid for as a special birthday treat for one of our party. Due to not being allocated a room until 3.55pm we had to go for our tea in the clothes we stood up in. This was a bit disappointing as it was a special event for us but having said that the "afternoon tea" was wonderful and I would highly recommend it. Lots of nice sandwiches, cakes, scones and an array of teas many of which we never knew existed. Served by a very nice waitress too. We returned to the reception, still concerned about the 3rd un-booked room and feeling that we were being a nuisance. This time we persuaded the reception manageress to contact the UK booking agent and try and sort it out on our behalf (it's not a cheap hotel and we certainly didn't want to be paying for a room that we didn't want or ask for). This time, success! Everything was sorted and it was all just a paperwork error. The hotel very kindly allocated two bottles of wine to our rooms foc for the inconvenience. We enjoyed the continental breakfast each morning which we had paid for in our room price.

The rooms were beautifully decorated (although one of them did smell a little damp). The only thing missing is the coffee maker which we do like to have in a morning. The grounds of the hotel and golf course are fabulous to walk around. This time we ventured into the pool and it's brilliant. We didn't use the gym but did poke our noses through the window and it looked very well equipped.

The façade of the building was under renovation – this building work did not affect us in any way but it was a pity about the scaffolding being there. I’m sure it will look spectacular when it’s complete.

If you're looking for a special experience in a historic hotel you can't beat a stay at The Biltmore. Be careful about tipping as there is already a 20% service charge added to room bills.

Room Tip: Stick to the standard rooms. The suites are nice but more expensive and all the rooms are well equi...
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  • Stayed June 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCoralGables, General Manager at Biltmore Hotel, responded to this review, August 9, 2012
We closely monitor the quality of our services and product to assure they are consistent with a world-class luxury resort. This positive feedback is most appreciated, particularly with regards to our Front Desk staff sorting out the administrative mistake made by the booking agent.
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Boston, MA
Senior Contributor
36 reviews 36 reviews
31 hotel reviews
Reviews in 24 cities Reviews in 24 cities
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed July 17, 2012

My husband had stayed at the Biltmore with a friend, to golf, and had been very impressed by the course, the value offered, and the service at the hotel. We decided to go on a last-minute getaway with our adult daughter, and so had the opportunity to see a couple of different rooms.

My husband was on the golf package, which came with a Junior Suite. The Junior Suite was fine, with a small terrace, but the desk/TV built-in, meant to divide the room into sleeping/living areas, made the room feel awkward and clunky. I didn't really love the room, and it was far down a hallway, but we'd unpacked and I honestly didn't care enough to move.

Our daughter had a regular room. Although it didn't have the sofa area, it actually felt more spacious. It was in the Tower, and in future, I would book the Tower.

The pool is very, very large. My only suggestion would be that the hotel reserve one section of it as an adult (or kid) section. Screaming, splashing kids were pretty much everywhere two of the days we were there, and they are having fun, you can't blame them, but it was annoying. The pool is large enough that this wouldn't be a problem.

The outdoor Fontana restaurant was excellent 4 of 5 nights that we ate there. It's gorgeous, and we loved sitting beside the oversize fountain. The dinner was so good the first night, and we were so into relaxing, that we went back again and again, rather than venture into CG. One night it wasn't great--turns out it was the night the exec chef wasn't on. The staff was really gracious and accommodating about handling issues, though. Staff at the restaurant was great.

We didn't eat at Palme d'Or---too formal for our purposes, this trip.

Cascade, the poolside restaurant, was just okay. Serviceable.

The downstairs bar was dark and cool and lovely. Well-made cocktails.

The front desk and concierge staff were mixed. Some were over the top friendly and helpful, some were diffident. One concierge was aloof and odd, in the wrong job.

But overall, this place was perfect for a relaxing getaway, when you want to just sort of stay put.

We ate in Coral Gables, but nothing memorable. We did go to Books and Books, the wonderful independent bookstore, on a Friday night. They had great live music playing, and an open-air bar. Wonderful bookstore!

Stayed March 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCoralGables, General Manager at Biltmore Hotel, responded to this review, August 9, 2012
Thank you for this feedback. Our staff and management at Biltmore always appreciate hearing from our guests. We’re delighted your and your family enjoyed the hospitality.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida, United States
Contributor
14 reviews 14 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 14, 2012

This hotel is a show stopper! Beautiful grounds, spectacular pool, lovely restaurant and very attentive staff. It is well off the water and definitely not a party place. The scene at the pool is very peaceful and great for relaxing, you will not hear club music by the pool or at the restaurants. What I enjoy most is its wonderful history. There are so many great stories about the good times and bad times and how its managed to survive over the years. I love to walk through the property to admire the fabulous architecture and think about the interesting characters that have walked through its doors. I highly recommend a visit to both locals and tourists. Thank you George Merrick for bringing the Old World Mediterranean style to our city!

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCoralGables, General Manager at Biltmore Hotel, responded to this review, August 9, 2012
It’s always a pleasure to hear from guests who have such a special connection with the Biltmore, as all of us here do. Thank you for taking the time to share your impressions with us.
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Tadcaster, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 14, 2012

Everything about this hotel was perfect: our room, the food, the staff, the pool. Nothing was too much trouble. It was a real touch of class and we loved every minute of our stay.

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCoralGables, General Manager at Biltmore Hotel, responded to this review, July 19, 2012
We closely monitor the quality of our services and product to assure they are consistent with a world-class luxury resort. This positive feedback is most appreciated.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Biltmore Hotel

Address: 1200 Anastasia Avenue, Coral Gables, FL 33134
Phone Number:
Location: United States > Florida > Coral Gables
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Coral Gables
#2 Green Hotel in Coral Gables
#2 Business Hotel in Coral Gables
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Biltmore Hotel 4*
Official Description (provided by the hotel):
The AAA Four Diamond Awarded hotel features 275 guest rooms including 130 spacious Mediterranean styled suites and two famed Presidential Suites, a Donald Ross 18 hole golf course, 10 lighted tennis courts, the signature Palme d’Or restaurant, Biltmore Spa, The Culinary Academy, 75,000 square feet of meeting and function space and is a preferred venue for notable high society events and weddings.The legendary Biltmore Hotel in Coral Gables has been a favorite of world leaders, celebrities, and sports stars since its opening in the 1920s. Offering much more than exceptional accommodations, the Biltmore Hotel showcases championship golf, cosmopolitan dining, a luxury spa and premier conference facilities, all while exceeding our refined guests’ expectations. Perhaps this is why we’ve remained Miami’s only four-star, four-diamond hotel for six consecutive years. Graced with natural elegance and sophistication, the Biltmore Hotel offers a stunning location in the exclusive Coral Gables area, minutes from South Beach, downtown Miami, Coconut Grove and the Coral Gables business district. Surround yourself by old world charm and beauty at the Biltmore Hotel. ... more   less 
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Also Known As:
Biltmore Hotel Coral Gables
Biltmore Coral Gables

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