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“A Treasure” 5 of 5 stars
Review of The Biltmore Hotel

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The Biltmore Hotel
4.0 of 5 Hotel   |   1200 Anastasia Avenue, Coral Gables, FL 33134   |  
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Hotel amenities
Special Price
20% off room rate
Ranked #1 of 11 Hotels in Coral Gables
Certificate of Excellence 2014
GreenLeadersGold level
Washington, DC
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“A Treasure”
5 of 5 stars Reviewed May 31, 2012

We are return visitors to the Biltmore and can't wait to return. It is such a lovely and classy property in a beautiful neighborhood. One of our favorite parts of staying there is going for a morning walk in the Coral Gables neighborhood around the hotel (and invariably becoming lost). The Biltmore fits so nicely into the neighborhood and the whole experience is a wonderful respite from both the beach mania and everyday life. And that pool is incomparable! Just a lovely, one-of-a-kind property.

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCoralGables, General Manager at The Biltmore Hotel, responded to this review, June 13, 2012
It’s always a pleasure to hear from guests who have such a special connection with the Biltmore, as all of us here do. Thank you for taking the time to share your impressions with us.
We look forward to welcoming you back soon!
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1,041 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (206)
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Lansdale, Pennsylvania
Top Contributor
185 reviews 185 reviews
48 hotel reviews
Reviews in 75 cities Reviews in 75 cities
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed May 29, 2012

Very charming hotel with an interesting history. Has a huge swimming pool from the 30's that was used for various movies. Although the hotel has been elegantly maintained, being an old hotel ,means small rooms, very small elevators (and no service elevator so you constantly have the staff with housekeeping carts, bellhops with luggage, etc.) and small bathrooms.

Food in the various restaurants was excellent. This is an hotel you may visit once as although it's in Miami--it's not really close to anything--basically in a resdential neighborhood so all the action is at least 30 minutes away.

Room Tip: Go for the king bed as these rooms are the largest. Just an FYI--they promote a Sunday Brunch but th...
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  • Stayed May 2012, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCoralGables, General Manager at The Biltmore Hotel, responded to this review, June 13, 2012
Thank you for taking the time to tell us about your stay at Biltmore, a designated National Historic Landmark property, known for its rustic Mediterranean charm. We especially appreciate the comments regarding cuisine quality, as our restaurants, both Palme d'Or and Fontana, have received top Zagat ratings in South Florida for four years running. We like to describe the Biltmore as “a bit of Paradise away from the hustle and bustle of busy Miami”, but we do offer complimentary town car service to our guests to enjoy dining and shopping experiences throughout the city of Coral Gables.
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US
Top Contributor
65 reviews 65 reviews
47 hotel reviews
Reviews in 40 cities Reviews in 40 cities
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed May 28, 2012

I really enjoy grand old hotels and was looking forward to this one based upon its history of elegance, but have to say, I was disappointed with the place. It's very nice, but difficult to call world class and even more difficult to justify the nightly room rate. If it were half the price, it would be good value, but the rate and reputation suggest higher expectations that simply weren't met.

The place really looks much nicer in the evening, lit up; it looks like a great spot for an evening event/wedding. In the daylight, though, it really shows its age and could use a coat of paint. Furniture in the room also needs to replaced - it's not charming old, but outdated old. The pool needs a thorough cleaning as well, and was relatively dirty for a hotel of this stature (again, holding the Biltmore to a higher standard based upon its own target market). I actually had second thoughts about swimming in it. Pool service was mediocre as well.

Service across the board was mediocre. The people were very nice and friendly, but again, just not particularly useful. As an example, when we initially drove up, there was only one gentleman at the front door trying to juggle numerous arriving cars. Didn't get an offer to valet the car or take our luggage out until we were already on our way through the door to the front desk. Charging $25 for valet service at a place like this is absurd, by the way. As further examples, housekeeping again was friendly and did a good job - when they came. Our first day in the hotel, we were out of the room from 9:30A-3:30P and our room wasn't cleaned during that time. It wasn't actually cleaned until we left it for dinner that evening. On subsequent days, we made it a habit to call housekeeping when leaving the room, just to be sure it would be cleaned when we came back.

On the plus side, the golf course was nice and well-maintained. The hotel is located in a quiet residential neighborhood, but not far from a variety of shopping and restaurants. We didn't dine at any of the restaurants inside the hotel, though they looked nice from the outside. This hotel is one minor renovation and a detail-oriented service approach away from being really special, but for now, it was a disappointment and I wouldn't recommend it to friends.

  • Stayed May 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCoralGables, General Manager at The Biltmore Hotel, responded to this review, May 31, 2012
The Biltmore is a designated National Historic Landmark property, known for its rustic Mediterranean charm, which is usually warmly embraced by our guests. We regret that the property profile and our services did not meet your expectations. However, we do welcome constructive feedback from all of our guests as an integral part of monitoring services and product throughout the resort. It’s our desire to ensure every guest experience is both exceptional and memorable. To that end, we encourage you to contact the General Manager’s office directly, so we may address these issues thoroughly with you.
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Washington DC
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 25, 2012

first let me say this is my absolute favorite hotel in Miami area- and its hard to find anything wrong with it- But let me say there was a few things that did catch my eye
the amazing pool- was not perfectly clean- some of this could be from the horrible storms in the area- but the bottom of the pool needed a good cleaning
the exterior of the building - if you looked around - you could see a few areas at roof line that needed a little work
THERE IS THE GOOD STUFF
when you arrive and drive up the driveway to the Hotel entrance- you are greeted by some of the best staff anywhere- always attentive to your needs- they remember your name can seem to know your car- GREAT --everyone from Check-in, Concierge, House keeping, Pool staff, wait staff-
the Biltmore is a grad hotel - that does not need a Joan Rivers face lift -just a little nip and tuck to make it a perfect as it deserves to be
make the time in your life time to stay here- and you will see it the moment you arrive

Room Tip: facing the pool area or golf course - there not a bad room here
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  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCoralGables, General Manager at The Biltmore Hotel, responded to this review, May 31, 2012
Thank you for your sincere feedback. We welcome constructive feedback from all of our guests as a means of monitoring services and product quality, ensuring they're consistent with our profile - that of a world-class luxury resort. In regard to the comments on the pool and the hotel exterior, we are presently addressing renovation of these areas, which are scheduled for enhancement in the upcoming months.
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London
Contributor
19 reviews 19 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 23, 2012

Back in 1999, my husband and I were supposed to stay at the Biltmore prior to our honeymoon in the British Virgin Islands. Sadly, we never made it to the Biltmore due to a cancelled flight originating in South America. Fast forward to Summer 2011...we were in need of a sunny weekend escape with our young son, and it seemed like a perfect opportunity to finally stay at the Biltmore.

Our stay here was simply glorious! Shortly after checking in, we were upgraded to a Tower suite after asking for a room with a view-- what a wonderful surprise and a lovely gesture by staff! The view was truly mesmerizing, and the suite was spotlessly clean with a very comfortable bed.

The hotel itself is a stunnning building, taking you back to another era. The pool is amazing in every way, and the pool staff are all friendly and courteous. One can easily tell that the Biltmore aims to please its guests and sets high service standards for its staff... everything a hotel should be and more.

I should also mention that the hotel is very child-friendly, and the whimsical bird cages on the main level will delight any child.

We look forward to a return stay at the Biltmore sometime in the near future!

  • Stayed June 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCoralGables, General Manager at The Biltmore Hotel, responded to this review, May 24, 2012
We closely monitor the quality of our services and product to assure they are consistent with a world-class luxury resort. This positive feedback is most appreciated! We look forward to welcoming you back again to the Biltmore very soon.
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vienna
Top Contributor
65 reviews 65 reviews
42 hotel reviews
Reviews in 34 cities Reviews in 34 cities
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed May 17, 2012

The biggest American Hotelpool until this Year . This is a well Run Five Star Hotel in a very nice neighbarhood Coral Gables , just a 15 minutes drive from Miami AirPort ,is a Nenner of the Leading Hotels .The rooms are Build in a Classic style are in perfect Condition.there is also a 18 hole Golfcourse and a Big Sporting Club.the Bistro at the Pool serves really good Food Jthrough the Day and the Fine Dining Restaurant was the Best in my two weeks trip to the States.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCoralGables, General Manager at The Biltmore Hotel, responded to this review, May 21, 2012
At the Biltmore, our desire to ensure every guest experience is both exceptional and memorable – we’re very pleased we exceeded expectations!
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Manhattan, New York, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 15, 2012

We stayed at the Biltmore during our daughter's graduation from U of Miami. During the four years she was in school we stayed at practically every hotel in Coral Gables and Coconut Grove. The Biltmore was by far the best. Wonderful service, wonderful food and great value. Yes, there was a $20 resort fee, but that covered so much: internet, tips, exercise classes, bikes to explore the neighborhood.... We thought this was our last trip to Miami but now we want to come back just to stay at the Biltmore.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCoralGables, General Manager at The Biltmore Hotel, responded to this review, May 17, 2012
Thank you for this feedback. Our staff and management at Biltmore always appreciate hearing from our guests. We’re delighted your and your family enjoyed the hospitality.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Biltmore Hotel

Address: 1200 Anastasia Avenue, Coral Gables, FL 33134
Phone Number:
Location: United States > Florida > Coral Gables
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Coral Gables
#2 Green Hotel in Coral Gables
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Biltmore Hotel 4*
Number of rooms: 273
Official Description (provided by the hotel):
Graced with effortless beauty and sophistication, The Biltmore Hotel is a national historic landmark located in the exclusive Coral Gables area with close proximity to Miami Beach and downtown Miami. The 273-room resort resembles classic Italian, Moorish, and Spanish architectural influences spread over 150-acres of tropical landscape. A favorite of world leaders and celebrities since its opening in 1926, the hotel offers a restored Donald Ross 18-hole, 71 par championship golf course, tennis courts, the largest hotel pool on the East Coast of the United States with private cabanas, a European spa, and an award-winning fitness center. The hotel's dining destinations include the award winning Palme d'Or, recognized by Zagat as one of the best restaurants in the country; Fontana, a traditional Italian restaurant surrounding The Biltmore courtyard and fountain; the poolside Cascade and the 19th Hole Golf restaurant. The hotel also recently unveiled its culinary academy offering an array of hands-on cooking classes for adults and children. The Biltmore is one of South Florida's preferred sites for leisure and business travel, high-level corporate briefings, public policy conferences, and an extraordinary wedding destination. The Biltmore is a member of the Leading Hotels of the World. ... more   less 
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Also Known As:
Biltmore Hotel Coral Gables
Biltmore Coral Gables

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