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“Biltmore Hotel Miami” 4 of 5 stars
Review of Biltmore Hotel

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Biltmore Hotel
4.0 of 5 Hotel   |   1200 Anastasia Avenue, Coral Gables, FL 33134   |  
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Special Price
20% off room rate
Ranked #1 of 11 Hotels in Coral Gables
GreenLeadersGold level
Reading, Massachusetts
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
“Biltmore Hotel Miami”
4 of 5 stars Reviewed November 10, 2011

Stayed for 3 nights at the Biltmore with the family. 2 rooms. Rooms were outstanding and well maintained reflecting the time period when it was built. The pool is enormous and a lot of fun for the kids. Golf course was in great shape. Ate dinner at the Golf Clubhouse several times which was perfect for kids. Outside seating and sports on TV. Restaurants inside were expensive but the food was great. Overall a great stay but it is expensive.
Close to Miami and South Beach for day trips.

  • Stayed April 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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992 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 9, 2011

I stayed at the Biltmore for 2 nights on business. There was nobody at the reception when I tried to check-in at 9pm. The room was humid and very dark, so I had trouble with doing work in the room, although eventually I managed to move the lamps and furniture around to adjust. The stay overall was ok until after I check out from the hotel. A few hours later after I checked out I realized that I had left my coat in the closest (I managed to pack everything else less expensive but forgot about the coat, because it was so hot down in Florida and I forgot I had left it in the closet.) I called the hotel immediately and was transfered to lost and found, however no one seemed to have found it. I thought it was very strange as the coat wasn't stashed away like trash but nicely hung in the closet, so I'd expect someone from housekeeping would have turned it in. But no, nothing was found. I called a couple times afterwards and heard no good news. There was not even an apology. Granted that it was the guest's responsibility to pack everything up and not leave anything behind, but as one of the "leading hotels of the world", it was not the way that guest should have been treated. The only explanation that I could think was housekeeping either tossed it away (strange since it was hung in the closet) or just stole it, which I hate to say.
would not recommend

  • Stayed October 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCoralGables, General Manager at Biltmore Hotel, responded to this review, November 11, 2011
This was simply a miscommunication. The hotel did indeed recover the guest's coat in Lost and Found and shipped it to them directly. We regret the misunderstanding and look forward to seeing her again soon at the Biltmore.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Oregon
Top Contributor
275 reviews 275 reviews
63 hotel reviews
Reviews in 93 cities Reviews in 93 cities
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed November 8, 2011 via mobile

Excellent example of 1920's upper-class resort . . . classic Florida pink stucco, lots of marble, large columns, high ceilings with designs,some peeling . . . huge pool with cabanas . . . golf course in great shape, well-maintained, very enjoyable, large tennis facility . . . two first-class restaurants, one French, one Italian, excellent wine list and great selection of single malts. Sunday brunch ($100 with tax and tip) absolutely outstanding! Service outstanding, with exception of front desk, which didn't seem as well-trained. All were cordial and great to deal with. Sleeping room comfortable . . . large, with large bathroom . . . marble tile floors,,which bother some folks who may prefer carpet. I stayed three nights, and on the third night only, the maid doing turndown provided a small pad and slippers next to the bed. Nice touch but only one night? Only complaint would be the noise between rooms. First night the people next door had a party next door until 1:30am. I didn't complain as I was watching TV and had the sound up. Second night, the woman wearing heels in the room above seemed to wall back and forth for about an hour and I could hear every step. Third night, a couple with a baby moved in next to me. I could hear the baby crying for and was glad it stopped before I turned out the lights. Location ifnthehotel is not on the beach and is a bit out of the way. Its really a destination resort for those planning to get everything they need onsite. Would I stay here again - absolutely!

  • Stayed November 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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geneva
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 6, 2011

stayed 1 night on business trip
must say I am not a fan of big hotels anyways, but despite the impressive architecture, this one has an impersonal and a little old fashioned feel to it that I did not like at all. and there was a gekko in my room, despite being on the 14th floor!!

only plus points go tho the food af the restaurant (italian), which was excellent, and the pool which is really nice. the golf area looked very nice as well but did not try it out.

  • Stayed November 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCoralGables, General Manager at Biltmore Hotel, responded to this review, November 9, 2011
The Biltmore is a designated National Historic Landmark property, known for its rustic Mediterranean charm, which is usually embraced by our guests. We regret that the property profile did not meet the guest's expectations.
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London, United Kingdom
Top Contributor
97 reviews 97 reviews
71 hotel reviews
Reviews in 69 cities Reviews in 69 cities
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed November 3, 2011

We've stayed at The Biltmore before, but this time we got to have a weekend there in the middle of a 10 day business trip to Florida. Beautiful hotel, lovely rooms - but staff are their best assets - all a credit to the hotel. Just a shame it never stopped raining ..............

  • Stayed October 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Top Contributor
62 reviews 62 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed October 31, 2011

The location in Coral Gables is very good, and private and a quite upscale area.
The Architecture and design of the hotel is excellent.
Their golf course is immaculately maintained with great greens, good fairways.
The hotel pool is one of the largest hotel pools in North America.
The service is good, though I find when you're part of a big sprawling hotel, a little of the personal care and attention is lost, need not be always as in Disney establishments they still maintain it, as its part of their credo and culture, but it is not there in this case. But the service is not bad in any way. The food is very good as are the rooms. Its a very busy commerical hotel, so be prepared to see a lot of guests.

  • Stayed January 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida
Top Contributor
330 reviews 330 reviews
50 hotel reviews
Reviews in 81 cities Reviews in 81 cities
245 helpful votes 245 helpful votes
3 of 5 stars Reviewed October 28, 2011

I have mixed feelings regarding our one night stay at the Biltmore. The hotel and the grounds are very beautiful. The architecture and history of the hotel is impressive. Most of the staff are very accommodating. We were less than impressed with our initial contact with hotel staff during check-in. The young ladies seemed "aloof" and less than knowledgeable about the hotel itself. Our room was on the 6th floor and very nicely appointed. We were facing the front of the hotel and the window coverings were poor at blocking the light coming in. The room itself was noisy due to the narrow hallways and thin walls. Sleeping in was definitely not possible with house-keeping beginning their day early and very loudly speaking outside the rooms. We were however impressed with the hotels attention to small details. Upon arrival to the hotel drinks were offered while waiting to check-in. The house-keepers tidy up the rooms in the evening and fill your ice bucket for you. We dined at their restaurant Fontana and were very impressed with the level of service. Very professional and knowledgeable staff. Food was very good especially the Tiramisu. The pool bar makes a fantastic Mojito as well. While impressed with some of our experiences here this was definitely our last.

  • Stayed October 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCoralGables, General Manager at Biltmore Hotel, responded to this review, October 31, 2011
Biltmore welcomes constructive feedback from all our valued guests.

We will address the issue of the room insulation, but this circumstance appears to be an isolated incident.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Biltmore Hotel

Address: 1200 Anastasia Avenue, Coral Gables, FL 33134
Phone Number:
Location: United States > Florida > Coral Gables
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Coral Gables
#2 Business Hotel in Coral Gables
#2 Green Hotel in Coral Gables
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Biltmore Hotel 4*
Number of rooms: 273
Official Description (provided by the hotel):
The AAA Four Diamond Awarded hotel features 275 guest rooms including 130 spacious Mediterranean styled suites and two famed Presidential Suites, a Donald Ross 18 hole golf course, 10 lighted tennis courts, the signature Palme d’Or restaurant, Biltmore Spa, The Culinary Academy, 75,000 square feet of meeting and function space and is a preferred venue for notable high society events and weddings.The legendary Biltmore Hotel in Coral Gables has been a favorite of world leaders, celebrities, and sports stars since its opening in the 1920s. Offering much more than exceptional accommodations, the Biltmore Hotel showcases championship golf, cosmopolitan dining, a luxury spa and premier conference facilities, all while exceeding our refined guests’ expectations. Perhaps this is why we’ve remained Miami’s only four-star, four-diamond hotel for six consecutive years. Graced with natural elegance and sophistication, the Biltmore Hotel offers a stunning location in the exclusive Coral Gables area, minutes from South Beach, downtown Miami, Coconut Grove and the Coral Gables business district. Surround yourself by old world charm and beauty at the Biltmore Hotel. ... more   less 
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Also Known As:
Biltmore Hotel Coral Gables
Biltmore Coral Gables

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