This was a weekend family getaway for my birthday. We were upgraded to a suite upon arrival because İ had mentioned it was a special occasion. We relaxed at the pool, drove around, went to Coconut Grove to eat. The hotel is situated on a golf course. We don't play golf so we actually were left with little to do on the premise. The pool is large and pretty but not exciting enough for my kids (10 and 8). We wanted an umbrella because the pool chairs are in an area where there is very little shade. There only were 5 umbrellas to go around and the pool boy was unwilling to move one for us. My husband brought it himself and staff just watched us. We asked to talk to manager about our concern and need for improvement but no one came.
İn our room, the shower needed some TLC. The knobs and handles were coming off so we called maintenance. The bathroom felt a little dated. My daughter started sneezing in the room so we took a look at the A/C filter and saw it had not been replaced in a long time because it was full of dust. We called maintenance again and that was taken care of as well.
Five star hotel with some issues but staff willing to help.
- Official Description (provided by the hotel):
- The AAA Four Diamond Awarded hotel features 275 guest rooms including 130 spacious Mediterranean styled suites and two famed Presidential Suites, a Donald Ross 18 hole golf course, 10 lighted tennis courts, the signature Palme d’Or restaurant, Biltmore Spa, The Culinary Academy, 75,000 square feet of meeting and function space and is a preferred venue for notable high society events and weddings.The legendary Biltmore Hotel in Coral Gables has been a favorite of world leaders, celebrities, and sports stars since its opening in the 1920s. Offering much more than exceptional accommodations, the Biltmore Hotel showcases championship golf, cosmopolitan dining, a luxury spa and premier conference facilities, all while exceeding our refined guests’ expectations. Perhaps this is why we’ve remained Miami’s only four-star, four-diamond hotel for six consecutive years. Graced with natural elegance and sophistication, the Biltmore Hotel offers a stunning location in the exclusive Coral Gables area, minutes from South Beach, downtown Miami, Coconut Grove and the Coral Gables business district. Surround yourself by old world charm and beauty at the Biltmore Hotel. ... more less
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- Also Known As:
- Biltmore Hotel Coral Gables
- Biltmore Coral Gables