My family & I stayed there a couple of days in Spring 2010 after staying a few days in South Beach. We found the staff to be friendly & responsive and the room was clean.
The room was small but adequate for the 4 of us and the bathroom was very nice & had been updated. A flat screen TV would have been nice but as is usually the case for us we don't watch that much TV on vacation. The elevators were functional and okay and there are going to be limitations regarding some of these conveniences as you would expect in a historic hotel.
I enjoyed seeing the many photos in the common areas of times past and reading about the hotel's rich history. The architecture, grounds, and pool were stunning and this historic landmark is a must see whether you stay as a guest or not. It is in a very nice area of Coral Gables residences and it nicely completed our stay in the Miami area. Overall a positive experience and we do recommend.