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“wonderful staff” 4 of 5 stars
Review of Hampton Inn Cocoa Beach/Cape Canaveral

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Hampton Inn Cocoa Beach/Cape Canaveral
2.5 of 5 Hotel   |   3425 North Atlantic Avenue, Cocoa Beach, FL 32931   |  
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Double HHonors Points!
Ranked #7 of 33 Hotels in Cocoa Beach
Hopedale, Massachusetts
1 review
1 helpful vote 1 helpful vote
“wonderful staff”
4 of 5 stars Reviewed April 26, 2014

In particular, Debbie, from the weekend breakfast buffet was soo welcoming and accommodating. During the week, Ruth, was outstanding as well, making sure that all of the guest had everything they needed.. These 2 ladies went above and beyond their "jobs" by being so personable, pleasant, and respectful to all of the guests. People at the registration desk were also wonderful and helpful as were the other employees we happened to meet during our stay.

Regarding the hotel itself, we had a nice view of the ocean and walk to the beach was convenient. The beds and the bedding were very clean and comfortable. Everything was clean, but looked like the rooms needed a facelift and updating. The toilet rocked when we sat on it - not together, of course-and the carpet looked old. With these improvements this hotel could be top notch.

Room Tip: Ask that your room is up high enough to see the ocean and that it is not so near to the elevator tha...
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Green Features: Everything was labeled as environmentally friendly, but there was no place to recycle bottles, etc.
  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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911 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (182)
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English first
Waldorf, Maryland
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 25, 2014

We had a wonderful stay at the Hampton Inn, Cocoa Beach. What started out as terrible, turned out great! Our original plan was a stay at the Holiday Inn. We arrived, checked in, but our room was not at all what was requested. My new wife was extremely disappointed as there was no view and the jacuzzi tub was filthy. Needless to say, we checked out of that hotel and drove the short distance to the Hampton Inn. The front desk staff, Terry and Kristen were very friendly and immidiately put our minds at ease. There was no jacuzzi in our room, but the balcany with a view and the clean room more than made up for it. Thank you Hampton Inn for saving the start of our honeymoon.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rossville, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed April 24, 2014 via mobile

Room was humid feeling. I would assume because we was over the pool? The floor and bedding felt damp.

Potato chips on floor by bed when we walked in.

Bathtub was filthy. I couldn't put my feet in it. It looked like it needed bleached.

Carpets were stained.

I travel every week and only stay in Hilton properties and the quality of this stay was unreal.

  • Stayed April 2014
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Tom W, General Manager at Hampton Inn Cocoa Beach/Cape Canaveral, responded to this review, April 27, 2014
Dear alisha I,

I'm sorry that we did not live up to your expectations during your recent stay. What you describe is not our normal standard, and I sincerely apologize. We are beginning a refresh of our guest rooms and guest bathrooms in just a few days which will completely transform our rooms, especially our guest bathrooms. I hope you will give us another try on your next visit to Cocoa Beach.

Sincerely,
Tom Williamson, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
michigan
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed April 24, 2014

Pros: 5min walk to beach
Showers in pool area
Breakfast was descent

Cons: Metal doors slammed until 4am
Outside door entrances
Busted glass on peephole?
Loud old air conditioner

Cocoa is a two day trip not much to do....

Room Tip: Not on beach. Upper floors have long distance view.
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  • Stayed April 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom W, General Manager at Hampton Inn Cocoa Beach/Cape Canaveral, responded to this review, April 27, 2014
Dear acbxyz38,

Thanks for your review and placing our location, pool area, and breakfast in your "Pros" catergory. As to you "Cons", you will be pleased to know we are replacing our doors and air conditioners as we begin our hotel refresh in just a few days. Also, I am disappointed that you felt that Cocoa Beach did not have a lot to offer. Besides the beach, we have Kennedy Space Center, a great zoo, some great kayaking and paddle boarding, jet ski rental, charter fishing, waterfront dining at the Port's Cove area, the new Exploration Tower at the Port, a quaint downtown experience in Cocoa Village, a cool automobile adventure called "Hidden Gems", among other things. Let me know next time you visit and I will be happy to assist with your itinerary.
Sincerely,
Tom Williamson, General Manager
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Brooklyn, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 22, 2014

We had such a wonderful stay at this Hampton and found the staff to be so lovely. In particular, Debbie went out of her way to make sure we had some breakfast before it was taken away and we were treated with so much care and joy.

Maureen, Shawn, and Jennifer were also so so sweet to us and everyone laughs and has fun - a sign that Hampton must be a great company to work for. They all deserve bonuses!!!

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winter Springs, Florida
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed April 21, 2014

I stayed with a group of friends after our prom in April. Most of the older staff were very unpleasant due to the fact we were all under 21 but the younger staff were very nice. The rooms and amenities were very nice! I would recommend this to anyone looking for a relaxing vacation. Although the hotel is not situated directly on the beach. Parking was completely fine (I stayed on a Sunday night). The pool was very nice and seemed to be extremely clean!

  • Stayed April 2014, traveled with friends
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stoke-on-Trent, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 20, 2014

We recently stayed here for one night before joining a cruise. It was ideally situated for the port and was close to the beach. The room was clean and spacious and the beds were very comfortable. The staff are very pleasant and extremely helpful and we would certainly recommend this hotel.

  • Stayed March 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Cocoa Beach/Cape Canaveral

Address: 3425 North Atlantic Avenue, Cocoa Beach, FL 32931
Phone Number:
Location: United States > Florida > Cocoa Beach
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Cocoa Beach
#3 Business Hotel in Cocoa Beach
#5 On the Beach Hotel in Cocoa Beach
#8 Family Hotel in Cocoa Beach
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Cocoa Beach/Cape Canaveral 2.5*
Number of rooms: 150
Official Description (provided by the hotel):
Hampton Inn Cocoa Beach/Cape Canaveral provides an environment that's both relaxing and peaceful. Most rooms offer breathtaking views from their private balcony and a hot breakfast is on the house every morning!Your room is equipped with a refrigerator and microwave, coffee maker, iron, free high speed internet, and the new 'Hilton Cloud Nine' bed line. Nestled in the heart of Cocoa Beach, Hampton Inn Cocoa Beach/Cape Canaveral is a convenient beachside hotel with easy access to Port Canaveral cruises, local restaurants, shopping, and local attractions such as Ron Jon's Surf Shop, Kennedy Space Center Visitor Complex, and the Brevard Zoo. Hampton Inn is the first in Florida to be Green Lodging Certified. ... more   less 
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Also Known As:
Hampton Inn Cocoa Beach Hotel Cocoa Beach
Cocoa Beach Hampton Inn

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