We have been to this hotel a number of times over the past 5 years & have always enjoyed it very much. Margie, the manager we deal with has been exceptionally helpful & very accomodating. While we were there this year & last year, Wanda the housekeeper that looked after our room could not have been any better, making us feel right at home & almost like family. While looking for an area to see Dolphins, one of the maintenance men, Cory took the time to write out the directions & also explain exactly how to get to the location. Again we very much enjoyed our stay & are looking forward to returning next year for our winter getaway.