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“It's Okay” 2 of 5 stars
Review of Hampton Inn Cocoa Beach/Cape Canaveral

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Hampton Inn Cocoa Beach/Cape Canaveral
2.5 of 5 Hotel   |   3425 North Atlantic Avenue, Cocoa Beach, FL 32931   |  
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Ranked #8 of 33 hotels in Cocoa Beach
Panama City, Florida
Top Contributor
76 reviews 76 reviews
19 hotel reviews
Reviews in 36 cities Reviews in 36 cities
36 helpful votes 36 helpful votes
“It's Okay”
2 of 5 stars Reviewed October 7, 2012 via mobile

This location is okay, but not up to the normal Hampton Inn standards; but it is a Florida tourist beach town. The beds were soft and not the normal high standard for Hampton Inn's. The room was neat but the carpet needed cleaning. The bathroom was clean but past due for renovations. Again, as someone who attempts to use Hilton brand hotels when ever possible, this location is not up to the normal standards. As of 10/2012, the lobby area was being renovated. The new design looked good, but, since I was there with 15 others for a family reunion, it would have been nice for management to advise us of the construction planned at the time the arrangements were made, as most of our time was planned for sitting around and visiting. We actually had to walk across the parking lot to the Courtyard (sister hotel) and use that lobby as there was limited seating and no air conditioning in the Hampton Inn lobby/breakfast area. The breakfast was nice with lots of selections. The staff was friendly. To be truthful, this was not my first visit to Cocoa Beach, but it was the first time I have stayed at this location. Recommending checking the availability of other locations. Once the lobby renovations are complete, the hotel will be better, but the rooms themselves will still need some attention.

Stayed October 2012, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
opa3425, General Manager at Hampton Inn Cocoa Beach/Cape Canaveral, responded to this review, October 29, 2012
Dear GNPHiker,

I apologize for not living up to your expectations at our Hampton Inn. Our lobby refresh is completed with ample space to relax in soft seating areas and around our community table. I do appreciate your kind words about our breakfast selection and our friendly staff. I hope you will choose to stay with us again on your next visit to Cocoa Beach.

Best Regards,

Tom Williamson,
General Manager
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808 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Atlanta, Georgia
Top Contributor
176 reviews 176 reviews
34 hotel reviews
Reviews in 50 cities Reviews in 50 cities
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed September 29, 2012

My son and I drove to cocoa beach to catch a cruise out of port canaveral. We got a room on the seventh floor balcony looking out to cocoa beach. Hotel is not right on the beach but have a path way to get to the beach. View was amazing. Rooms need a little updating but very clean. Hotel staff were very very friendly and helpful. We asked about where to park at a cheaper rate for our cruise than at the terminal and was informed that they had a stay and park deal. We parked our car in their special parking area. (It is not a total secured Locked area but we didn't have any issues regarding our car when we returned). Shuttle service got us and our luggage to the port no problems no hassles we were able to get on the ship as soon as it started boarding at 11:30 am when we returned from cruise. Shuttle service took us back to the hotel and pulled up right beside my car.
Breakfast: they are doing renovation work so the breakfast was located down the hall. Nice what you expect breakfast from Hampton but the staff were exceptional. They were putting the food up but went out of their way to make sure that my son and I had what we wanted.
All in all very very good service, comfortable room and beds with a beautiful view and shuttle service for a very very good price.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
opa3425, General Manager at Hampton Inn Cocoa Beach/Cape Canaveral, responded to this review, October 29, 2012
Dear Irishwhiskey1,

Thanks so much for your very kind words about our hotel. I'm glad you took advantage of our Park and Cruise option. I especially appreciate your compliments about our staff. We strive to make everyone's stay as enjoyable as possible, and it's nice to hear when we have succeeded. Our Perfect Mix lobby refresh is complete and we await your return.

Thanks very much,

Tom Williamson,

General Manager
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Warsaw, Indiana
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 28, 2012 via mobile

We stayed before going on a cruise and we so surprised to find it was so close to the beach. Nice location and great service. It is always nice to have the breakfast in the mornings and warm cookies never hurt either.

  • Stayed June 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
opa3425, General Manager at Hampton Inn Cocoa Beach/Cape Canaveral, responded to this review, October 29, 2012
Dear Bill E,

Thanks for your note about our close proximity to the beach, great service, breakfast, and cookies. It's always nice to hear when our guests have enjoyed our hotel. I hope you will visit us prior to your next cruise.

Thanks again,

Tom Wiliamson,
General Manager
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Top Contributor
60 reviews 60 reviews
3 hotel reviews
Reviews in 36 cities Reviews in 36 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 24, 2012 via mobile

Basically the same, but renovations have the breakfast in a small conference room with a cut down menu. Sta
ff tries hard to make things work, but it is crowded. Food isn't as hot as it could be.

Pool is great nice and warm no clorine taste. They have sand tools to loan for the kids. Beach is a short distance from the hotel.

Fresh baked cookies at 5 in the afternoon, they go fast when put out. They also have quick breakfast bags if you don't have time for breakfast.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
opa3425, General Manager at Hampton Inn Cocoa Beach/Cape Canaveral, responded to this review, October 29, 2012
Dear Vgcs,

Thanks for your kind words about our mineral pool, and baked cookies. Also, I have some good news- our lobby refresh is completed! Our new Hampton Inn Perfect Mix Lobby is open and ready for your return. We now have a community table, soft seating, a new business center, and a 60" hi def tv with HD channels.

I hope you to see you in the near future so you can experience our new look.

Thanks again for writing.

Tom Williamson
General Manager
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Greenville, South Carolina
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 19, 2012

Very nice and clean , Great location . Beautiful beach . Short walk to pier. Close to cruise port and if you are lucky like us and walk out of our room ....and see the Freedom of the Seas waitng for us in the distant, Staff was very helpful and kind. Im ready to book for next August :)

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
opa3425, General Manager at Hampton Inn Cocoa Beach/Cape Canaveral, responded to this review, September 22, 2012
Dear Cruisegirl_12:

Thank you for your excellent review. It is wonderful to hear that you liked your room, our location, the staff was helpful and kind and that you could see your ship from your balcony.

We look forward to your return in August. Maybe we will get the opportunity to meet personally.

Tom Williamson
General Manager
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Gainesville, Virginia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 17, 2012

We booked this hotel solely based on proximity to the port for our cruise the following day. At the time when we booked, they appeared to be sold out of non-smoking rooms but I entered a request for non-smoking anyway. Upon check-in around 11pm, we were able to get a non-smoking room. I was disappointed to see the walls all sheeted off for construction but it was clear that the hotel was doing it's best to work through a difficult but much needed renovation. This was the only negative to the property. When I return after construction is complete, I'm sure it will warrant a 5.

We went directly to our rooms and settled in for the night. Ours was clean, well equipped and everything worked. The next morning, I was beyond delighted with the beach. It was a short walk, clean and sparsely populated for our morning walk. We ran late for breakfast and the ladies still accommodated us with a bagel and some fruit - just enough to fuel us up for our departure to the port. Everyone I met was friendly and effective including the engineer who helped me with the computer in the business center when the connection got loose.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
opa3425, General Manager at Hampton Inn Cocoa Beach/Cape Canaveral, responded to this review, September 22, 2012
Dear poshparties:

Thank you for your great review. We are approximately 4 miles to Port Canaveral and we do quite a bit of cruse business becasue of our convenience and the packages we offer. The renovations are on schedule and we are hoping to be finished soon. It is great to hear that your room and breakfast were clean and comfortable and the staff took good care of you.

We look forward to your return after our facelift.

Tom Williamson
General Manager
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toccoa ga
Top Contributor
50 reviews 50 reviews
19 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 17, 2012

I had stayed at this Hampton 6 years ago and was highly dissappointed compared to our last stay. The hotel has not been updated at all and is really begining to show its age. We stayed in a two bed oceanview room on a high floor and the view was amazing. The beds are not the above average Hampton beds. They were very uncomfortable, also the air conditioning was horrid. The breakfast was also not the above par Hampton breakfast. It was OK but just average. If you read the reviews most of the people that rave about this hotel are in for only one night for a cruise..and to me it seems that this is what this hotel caters to now not the long term vacationers, also because of this parking is bad when the hotel is not that full because the cruise people can leave their cars there. This is an OK place to stay for one night but not long term.

  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
opa3425, General Manager at Hampton Inn Cocoa Beach/Cape Canaveral, responded to this review, September 22, 2012
Dear Mommab_9:

Thank you for your review. I apologize for not meeting your expectations. We are currently undergoing renovations on the lobby and breakfast area. Hopefully, you can return after the renovations and enjoy a nice stay with us.

Thank you for mentioning the amazing view of the ocean from your balcony. We are proud of our beautiful views all the way around to the Banana River, Port Canaveral, the cruise ships and the ocean.

Tom Williamson
General Manager
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Additional Information about Hampton Inn Cocoa Beach/Cape Canaveral

Address: 3425 North Atlantic Avenue, Cocoa Beach, FL 32931
Phone Number:
Location: United States > Florida > Cocoa Beach
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Cocoa Beach
#6 Romantic Hotel in Cocoa Beach
#6 On the Beach Hotel in Cocoa Beach
#7 Family Hotel in Cocoa Beach
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Cocoa Beach/Cape Canaveral 2.5*
Official Description (provided by the hotel):
Hampton Inn Cocoa Beach/Cape Canaveral provides an environment that's both relaxing and peaceful. Most rooms offer breathtaking views from their private balcony and a hot breakfast is on the house every morning!Your room is equipped with a refrigerator and microwave, coffee maker, iron, free high speed internet, and the new 'Hilton Cloud Nine' bed line. Nestled in the heart of Cocoa Beach, Hampton Inn Cocoa Beach/Cape Canaveral is a convenient beachside hotel with easy access to Port Canaveral cruises, local restaurants, shopping, and local attractions such as Ron Jon's Surf Shop, Kennedy Space Center Visitor Complex, and the Brevard Zoo. Hampton Inn is the first in Florida to be Green Lodging Certified. ... more   less 
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Also Known As:
Hampton Inn Cocoa Beach Hotel Cocoa Beach
Cocoa Beach Hampton Inn

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