We stayed in the older building that was converted to a suite with 2 full baths and 1 queen bed had a kitchen a microwave and toaster, can opener, coffee maker, frig. the room had hair dryer no iron & board. My exchange Certificate had me in D215 on floor #2 but they put me on floor #1 unit #113 with no view of the ocean. Day I went to the pool and tried to get back into the room and it did not open the door, went to front desk and they about though me another key with no other help (luckily it worked). Monday morning I woke up with very loud talking in the hall way out-side the front door, then noise on both sides of the unit ( they were remodeling on both sides of me) with the one that I was in to be done the next week! The room also had roaches and no-see-thems I told front desk and they did nothing. The wallpaper was coming off the wall throughout the unit, rug looked like it had never been cleaned If I walked around the room without shoes our feet got BLACK and the front door was all damaged and it look like anybody could force the lock, this unit was not fit to house a animal more less a human. The general manager was very rude. I'm very disgusted with this resort and felt the mgr, employees should be looked into on this matter.
this room should have never been up for exchange, through Interval World
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