Okay, we are timeshare owners here and go at least 4 times a year in the summer months. It is old but has been remodeled and updated, by far it is not a 4 star accommodation, at most a 3 star. With that being said we enjoy it as it is usually pretty clean, never perfect and there are the occasional Florida roaches. This last stay our biggest complaint would be that the grills need replaced or actually repaired they are all Weber gas grills and get a tremendous amount of use. We never did find a grill that fully lit. The plus side is the beautiful new gym facilities. I was disappointed to read the review regarding theft since many years back that was a common concern discussed at the pools and beach. We have never had anything stolen personally in over 10 years, but then we don't have housekeeping in our rooms unless we are there. Another issue we dislike is that the housekeeping staff smoke around the rooms and halls and the odor lingers. Housekeeping also complain and yap about the work load freely in front of guests, heck one gal bellowed over the balcony "I am hungover and can barely do my work today!" Really? Do I care ? Oh maybe that is why it is never truly clean to our expectations. The maintenance staff are generally professional and very helpful. There have been a lot of changes recently to attract higher end timeshare folks, however I am doubtful that will ever work out due to the lack of the housekeeping staff to truly keep the place clean. In the A building the hallway carpet is gross and if there are crumbs the housekeepers step over them and tell you someone is to be cleaning it. Really? Just pick it up you see it and take ownership to keep the place clean. As for the better parts...front office staff are professional, Victoria is always helpful, the gym is nice, pools are clean, beach area is wonderful and we use it our entire stay, we walk, run and fish there, actually this year was one of the better fishing years for black drum, red drum and fat whiting. There is free internet, spotty but free and each room has a DVD player. There are many activities, shuffle board, horse shoes, volleyball and even board games you can get at the activities center. Also bikes are cheap to rent at $2/hr. Overall it meets our needs for a vacation close to home (2.5 hrs away) and a fabulous beach, but we go planning to be at a 3 star hotel and expect no more. As for the person that commented on the carpet...they do clean them frequently we see the carpet guy there every time we are there. Overall the facility is responsive to any complaints and have even cleaned our furniture on our arrival due to our complaining in the past. As for a timeshare the so called Board is creating more and more rules and dissatifiers for the owners and not communicating these changes timely.. It is frustrating to call for reservations and the person always saying "the Board changed it or the Board said so!" One final tip, save your money and don't rent from there call A1A Fun rentals and they will deliver whatever you need from coolers, chairs, kayaks, umbrellas you name it and the price is really reasonable, you can get it for a day or a week! Happy Day!
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- Also Known As:
- Ocean Landings Hotel Cocoa Beach