The "Kids Suite" is supposed to be so great, but it wasn't. Don't waste your money, it is a regular room which they built a partial wall and put a bunk bed, a toddler size bed, a dresser with a tv on it. These beds aren't even twin size beds! Makes the room smaller. The room was supposed to come with a refrigerator, which wasn't in the room when we went in. We called the front desk and they told us it was a $10/p/d charge. When we reminded them we were in a kids suite they stated there wasn't an additional charge. They promptly brought a refrigerator to the room. We had to track down house keeping to get a garbage can which seemed to be missing from the room. When they brought it to us, it was disgustingly dirty. The door to the room appeared as if someone tried to break into the room (not while we were there). The bathroom door at the bottom was splittering, the bathtub had the porcelain peeling off which it appeared that just painted right over it. The shower trickled out!! The sink area had little tiny nats constantly flying around. The A/C sounded like a helicopter taking off constantly. Way, Way, Way overpriced for the rooms. Wouldn't recommend anyone staying there. I did speak with the front desk about the problems, they did reduce our rate but I still feel it was overpriced. When I asked if they were going to renovate, she stated they were going to tear it completely down and rebuild but she stated they have been telling them that for several years. They definitely need to tear it down!!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Young singles, Great pool scene, Families with teenagers
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with young children, Tourists