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International Palms Resort & Conference Center Cocoa Beach
3.0 of 5 Hotel   |   1300 N Atlantic Ave, Cocoa Beach, FL 32931   |  
Hotel amenities
Ranked #22 of 33 hotels in Cocoa Beach
Tampa, Florida
2 reviews
6 helpful votes 6 helpful votes
“AWESOME”
5 of 5 stars Reviewed November 22, 2013

STAFF is EXCELLENT!!! Stayed here last week with my girlfriend and found this place to be OVER THE TOP with EXCELLENT SERVICE! The property was very pretty and although it was a bit breezy, the pool was nice. Room was very nice and very clean! The food at Mambos was good, but lacked in service. on theother hand the breakfast restaurant had very good food and the service that we got everyday from Rusty was the BEST! she made us feel right at home(which in many situations we don't always get as a lesbian couple) so thank-you International Palms, and SPECIAL thanks to Rusty! We will be back!

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dustin S, Front Office Manager at International Palms Resort & Conference Center Cocoa Beach, responded to this review, December 2, 2013
Thank you for the Excellent review! It is always such a pleasure to read such nice comments from our guests. I'm thrilled you enjoyed your stay so much, and we can't wait to see you again!

Sincerely,

Dustin S
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (372)
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Ocala, Florida
Senior Contributor
47 reviews 47 reviews
7 hotel reviews
Reviews in 26 cities Reviews in 26 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 19, 2013

Kirsty and lianne on the front desk were great, very friendly and accommodating. After checking our first allocated room we felt it was too noisy a location we returned to the front desk. We were gladly offered an up grade to a suite on the top floor over looking the ocean. This was a pleasant room with nice views. The resort does look a little tired but is a lot of fun for young and old, there are lots of outdoor activities around the resort, when walking through the promenade you get the feeling of being on a Caribbean Island, which leads to the Mambos beachside bar & grill and onto the boardwalk directly onto the beach. There are several fire pits located near the bar where you can sit and listen to the live music in the evenings.
However, do not stay in a room next to some one who leaves their dog howling for hours, as you can hear every noise through the walls. These howling dogs left for hours at a time by inconsiderate owners ruined our first two days of our vacation......we can't get them back! Kirsty and the staff did their best to get the owners to cooperate until, after 2 days, they were asked to leave.

In summary. An older resort with adequate rooms for the price you pay in a good location.. Rooms around the activities area are best suited for families with kids. Great staff balances the negatives plus the prices give good value for money.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dustin S, Front Office Manager at International Palms Resort & Conference Center Cocoa Beach, responded to this review, November 21, 2013
Thank you for such a great detailed review. We look forward to the candid comment from our guests and always grow from them. I am very pleased to read that Kristy was so helpful during your situation. Our ocean view suites offer excellent views and I'm happy to read you enjoyed it. Thank you for your time and your review, we look forward to seeing you again soon.

Sincerely,

Dustin S
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Sale Creek, Tennessee, United States
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 19, 2013

I stayed here for one night, then again a week later for 3 nights. The first room was ok. It was just what we needed for the night before our cruise. The 3 day stay was in a different room. It was nice : clean with good appointments. The ENTIRE staff was very friendly. They attended to all of our needs and questions.I was even allowed to check in at 9am !! The management should be proud of their staff. We dined at the Captains Grill several times. The food was good , the staff was better ! Thank you RUSTY for great service. The grounds were well kept and nice.The pool areas were great. An added bonus was 2 places to eat on site. A true resort hotel. One of the real beach fronts hotels ! Use google earth people, some of these places push the truth on this matter. Keep up the remodel and your hotel should move up in ratings !

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dustin S, Front Office Manager at International Palms Resort & Conference Center Cocoa Beach, responded to this review, November 21, 2013
Thank yo for such an honest and excellent review. I'm very happy that you chose our resort for your pre and post cruise destination! It was wonderful to read your comments about our staff. As the Front Office Manager I can speak for all of our management when I say we are very proud of our staff. We all work hard to give our guests the best experience possible. Thank you so much for your review and we can't wait to see you again soon.

Sincerely,

Dustin S
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Melbourne, Florida
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 15, 2013

I arrived at international palms resort on my birthday after booking my stay online. I was greeted at the front desk promptly with a smile by Lisa. Unfortunately, there was no reservation. I gave Lisa my confirmation number and contact name none were familiar to her. My blood pressure began to rise. I spent 45 minutes booking and was assured no problems. Fortunately, Lisa with the help of Lianne hashed out the problem quickly and courteously. Although your hotel was over the top with amenities , entertainment, and location your best asset is great representatives. thank you to Lisa and Lianne as well as, their supervisor.

Room Tip: there wasn't a bad room there! I would recommend a room with a refrigerator because it is flori...
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  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dustin S, Front Office Manager at International Palms Resort & Conference Center Cocoa Beach, responded to this review, November 21, 2013
Thank you so much for your review! It is so wonderful to read about tour staff giving such Excellent service. Lisa and Lianne are both so helpful and I'm glad they were able to sort out your reservation. Thank you so much for your time and your review, and we can't wait to see you again soon.

Sincerely,

Dustin S
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cocoa Beach, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 14, 2013

Back in September, my family visited me from New York and were booked at the International Palms Resort & Conference Center, Cocoa Beach. I sent an email asking if there was any way that they could be upgraded, since it was my Brother-in-Laws birthday and he was experiencing some health issues. Front Office Manager, Dustin Sims came to my rescue, he upgraded my family and also sent them a round of birthday drinks!! How thoughtful and how accommodating!! I would also like to send kudos to a gentleman there named Cesar, he was extremely knowledgeable and helpful!!

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dustin S, Front Office Manager at International Palms Resort & Conference Center Cocoa Beach, responded to this review, November 15, 2013
We greatly appreciate you taking the time to give us your feedback on our resort. It was my pleasure to help make the birthday weekend so much better. Our security guard, Cesar, will greatly appreciate your comments as well. I hope you had a truly excellent experience and we can't wait to see you again soon.

Thank you,

Dustin S
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New York City, New York
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 14, 2013

We recently stayed at The International Palms in Cocoa Beach, as part of our Florida trip- Cruise... this place was really cool, kinda "Old School" but very nice! The staff was friendly, rooms were clean, the pool was very big and if you have kids, they have a pool just for kids! nice grounds with beautiful tropical foliage. The breakfast was good and our server Rusty was SUPER, she gave is great "Tourist Advice"!

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dustin S, Front Office Manager at International Palms Resort & Conference Center Cocoa Beach, responded to this review, November 15, 2013
Thank you so much for the Excellent review! It is wonderful to hear you enjoyed your stay so much. All of our employees are so helpful and friendly, I'm pleased Rusty was such a big help. I hope you enjoyed your cruise vacation, and we can't wait to see you back for your next one!

Sincerely,

Dustin S
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
Contributor
13 reviews 13 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 11, 2013

Upon arrival we asked the front desk to see about upgrading to ocean front and were fortunate that rooms were available for a minimal fee. The front desk staff were very accommodating and polite. The room was clean and steps from the beach. We enjoyed the music and food at Mambos right next to the room, however some of the wait staff had to be tracked down several times during meals for service.

Room Tip: It never hurts to check into upgrades upon arrival! Or even call ahead! We loved the ocean view room...
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dustin S, Front Office Manager at International Palms Resort & Conference Center Cocoa Beach, responded to this review, November 12, 2013
Thank you for taking time to give us your feedback. It is always appreciated when our guests tell us they enjoyed our resort. I couldn't agree more about the upgrades! It is always worth asking about especially if we have ocean views available. Thank you again for your kind review and we look forward to seeing you again.

Sincerely,

Dustin S
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about International Palms Resort & Conference Center Cocoa Beach

Address: 1300 N Atlantic Ave, Cocoa Beach, FL 32931
Location: United States > Florida > Cocoa Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotel in Cocoa Beach
#12 On the Beach Hotel in Cocoa Beach
Price Range (Based on Average Rates): $
Hotel Class:3 star — International Palms Resort & Conference Center Cocoa Beach 3*
Official Description (provided by the hotel):
Listen to the soothing waves of the Atlantic Ocean & sink your toes into our white sand beach at the oceanfront Holiday Inn Cocoa Beach Florida Hotel, the finest in Cocoa Beach accommodations. Soak up the sun at our Cocoa Beach Florida resort as you relax beside the largest hotel pool in Cocoa Beach. Kids will have an adventure in our kid-friendly Pirate Ship themed pool. Oh, the choices to make, white sand and boogie boards or wacky water cannons! Adventure seekers will love the challenge of many onsite water sport activities including surfing lessons. The best of Cocoa Beach is just outside your Cocoa Beach, FL, hotel room or one of many spacious suites. Connection to the business world is never far with complimentary high-speed wireless Internet access. The only decision you will need to make is business suit or bathing suit . This spacious oceanfront hotel in Cocoa Beach Fl is located only 7 miles from Port Canaveral and 17 miles from Kennedy Space Center. While in town be sure to visit Ron Jon s Surf Shop, historic Cocoa Village, the Brevard Zoo or many of the Central Florida theme parks. All are a short drive away. Look no further for a hotel in Cocoa Beach, Florida. Paradise is a click away! The Holiday Inn Cocoa Beach Oceanfront Resort hotel is the best choice for your Cocoa Beach lodging.Florida resident discounts are available You must be 21 or older to check in! ... more   less 
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Also Known As:
International Palms Resort & Conference Center Cocoa Beach Hotel Cocoa Beach
International Palms Resort And Conference Center Cocoa Beach
Cocoa Beach Holiday Inn
Holiday Inn Cocoa Beach Florida

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