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“Mark and Chuck and Rusty” 3 of 5 stars
Review of International Palms Resort & Conference Center Cocoa Beach

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International Palms Resort & Conference Center Cocoa Beach
3.0 of 5 Hotel   |   1300 N Atlantic Ave, Cocoa Beach, FL 32931   |  
Hotel amenities
Ranked #22 of 33 hotels in Cocoa Beach
Orlando, Florida
2 reviews
2 helpful votes 2 helpful votes
“Mark and Chuck and Rusty”
3 of 5 stars Reviewed November 20, 2012

When I checked in I realized I was here on the wrong date. They were so helpful in accommodating us and making sure we had blankets and a pot for hot cocoa. Despite the weather, we made it a great stay! The hotel is right on the beach. This is the old Holiday Inn I had been to years ago.
Rusty was also a great waitress. We arrived just before the end of breakfast and she made sure our breakfast was hot and had a smile on her face.
The best part of our stay was the staff!

Room Tip: Stay in the loft. p.s. Travelers is misspelled.
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  • Stayed November 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dustin S, Front Office Manager at International Palms Resort & Conference Center Cocoa Beach, responded to this review, November 21, 2012
Thank you for your review & business.

It’s always nice to hear good comments on our employees. We all work very hard as family to make each guests stay an excellent one. Glad we succeeded in making your stay a good one.

Thank you
Dustin S
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (373)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
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  • Spanish first
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English first
Anchorage, Alaska
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 20, 2012

After landing at Orlando (MCO) around midnight for the Thanksgiving holiday, I decided not to wake my Florida family members that live nearby. I did a quick internet search for a hotel and found this one. The front desk (Linda) allowed me an early morning "check-in" without any grief. The room was clean and nicely appointed. After a restful sleep, I completed some computer work, had an easy front desk "check-out" (thanks to Dustin), and was on my way. The process could not have been easier.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dustin S, Front Office Manager at International Palms Resort & Conference Center Cocoa Beach, responded to this review, November 23, 2012
THANK YOU for your 5 star review and your business! I will be sure to pass long to to our staff! Our team really does take pride in taking care of our guest, as you know...

Next time you are here please stop by and say hello!

Thank you again and we look forward to you return.

Sincerely,
Dustin S.
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Lancaster, Pennsylvania
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 20, 2012

This hotel is at a great location, the pool and other facilities are beautiful, the beach restaurant was great and had good entertainment. The staff was very helpful and did way over an beyond what was necessary. The beach in front of the hotel was beautiful and clean

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dustin S, Front Office Manager at International Palms Resort & Conference Center Cocoa Beach, responded to this review, November 21, 2012
-Thank you for your review. A lot of people love our location and our beachside restaurant; it’s one of a kind! We look forward to your return to our little piece of paradise that you can now call your own!

Thank you
Dustin S
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ST. Marys
1 review
3 of 5 stars Reviewed November 19, 2012

I had a problem with my room so I went to the front desk for help. I expected the usual run around, but I was lucky. Behind the desk was Mark and Chuck, two very likeable, friendly, and eager to help employees.Mark stepped in and solved the problem to my complete satisfaction, while Chuck assisted. I was a pleasure to find 2 guys willing to help with a problem, not in a robotic fashion, but delving right into the situation, taking the "bull by the horns", and solving the problem! Thanks to these guys we'll be back again with a group for New Years, way to go Int'l Palms!

Room Tip: Get the renovated rooms, they are great.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dustin S, Front Office Manager at International Palms Resort & Conference Center Cocoa Beach, responded to this review, November 21, 2012
On behalf of IPR we apologize for the issues you had with your room. With that being said, I am extremely happy that our Front Desk could help you in solving your concerns. I will make sure they hear the nice things you said about them. We look forward to seeing you and your group for New Years!! Be sure to stop in and say hello.

Thank you
Dustin S.
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Beaufort, South Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 19, 2012

We recently stayed at your hotel before our cruise a couple of weeks ago, and now that the holiday is on it's way and I have time off, thought I'd sit down and tell you about our Cocoa Beach hotel...the International Palms was very nice, and EXTREMLY FRIENDLY!!! (with the exception of the service we recieved at The Mombos,and the hostess in the breakfast kinda rude ) the breakfast restaurant was very good, the food and service was really really good. Our waitress was Rusty and she was soo nice, she took time to talk to us both days, even though she only served us the 1st day, she remembered our names! wow that was special! We always travel as couples and cruise every year, we will be back next year to your friendly hotel! We loved your hotel, the rooms were very clean and the grounds were beautiful, all the staff was FRIENDLY!!!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dustin S, Front Office Manager at International Palms Resort & Conference Center Cocoa Beach, responded to this review, November 21, 2012
So great to hear!!! We here at International Palms Resort enjoy to work hard as a family and treat our guests as such. It’s great to read comments like yours and we look forward to having you back next year.

Thank you
Dustin S.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cardiff, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed November 17, 2012

The hotel has a great pool and location - reception are great but the our room with the bunkbeds was awful - they have crammed the bed into a standard motel room, the bunk bed may be ok for under 4ft kids but was too small for ours and the pay film did not work.The room was old if we'd been there for more than 1 night then we would have cancelled and moved to another hotel.
The restaurant have abuffet breakfast - which is expencive - the staff started packing the food away before we had finished - the drinks were charged extra and they were expensive - they charged for tips automatically and when we compalined that the service and attitude of the staff did not warrent a good TIp - the gave us the SOB story about being poorly paid. its a shame as the rest of the staff were great - really helpful - tha bar and beach guys were excellent.

Room Tip: avoid the kids rooms
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  • Stayed October 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chattanooga, Tennessee
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 16, 2012

Hi, just had to let you know how much FUN my girlfriends and I had at y'alls resort the couple of days we spent there before our Carnival Cruise in September. My 3 friends and I really enjoyed y'alls place. The weather was perfect and the beach was wonderful ! Everyone there was so friendly, the food was good and the place was clean! If I had to choose a person who was most memerable it would be Rusty (our morning server). She was really sweet and fun, heck we wanted to take her with us on our criuse! LOL Your hotel will definately be a return desintation for our next cruise, with our husbands (as we were told we have to bring em next time!) LOL GREAT PLACE >>>GREAT TIME!!!

Room Tip: get a suite or their lofts!
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  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dustin S, Front Office Manager at International Palms Resort & Conference Center Cocoa Beach, responded to this review, November 21, 2012
Excellent!!! We are so glad you enjoyed your stay.
It is a great place to stay and yes you should bring your husband next time. A little sun n fun by the pool or on the beach, we are sure you will have another just as memorable... Be sure to stop in and say hello the next time you are here.

Thank you
Dustin S.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about International Palms Resort & Conference Center Cocoa Beach

Address: 1300 N Atlantic Ave, Cocoa Beach, FL 32931
Location: United States > Florida > Cocoa Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotel in Cocoa Beach
#12 On the Beach Hotel in Cocoa Beach
Price Range (Based on Average Rates): $
Hotel Class:3 star — International Palms Resort & Conference Center Cocoa Beach 3*
Official Description (provided by the hotel):
Listen to the soothing waves of the Atlantic Ocean & sink your toes into our white sand beach at the oceanfront Holiday Inn Cocoa Beach Florida Hotel, the finest in Cocoa Beach accommodations. Soak up the sun at our Cocoa Beach Florida resort as you relax beside the largest hotel pool in Cocoa Beach. Kids will have an adventure in our kid-friendly Pirate Ship themed pool. Oh, the choices to make, white sand and boogie boards or wacky water cannons! Adventure seekers will love the challenge of many onsite water sport activities including surfing lessons. The best of Cocoa Beach is just outside your Cocoa Beach, FL, hotel room or one of many spacious suites. Connection to the business world is never far with complimentary high-speed wireless Internet access. The only decision you will need to make is business suit or bathing suit . This spacious oceanfront hotel in Cocoa Beach Fl is located only 7 miles from Port Canaveral and 17 miles from Kennedy Space Center. While in town be sure to visit Ron Jon s Surf Shop, historic Cocoa Village, the Brevard Zoo or many of the Central Florida theme parks. All are a short drive away. Look no further for a hotel in Cocoa Beach, Florida. Paradise is a click away! The Holiday Inn Cocoa Beach Oceanfront Resort hotel is the best choice for your Cocoa Beach lodging.Florida resident discounts are available You must be 21 or older to check in! ... more   less 
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Also Known As:
International Palms Resort & Conference Center Cocoa Beach Hotel Cocoa Beach
International Palms Resort And Conference Center Cocoa Beach
Cocoa Beach Holiday Inn
Holiday Inn Cocoa Beach Florida

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