From the time I phoned for a reservation to check out.I experienced superior service from the front end staff. We stayed in the new suites ,which were very nice.. Would stay here again

This was the first time we stayed at cocoa beach,we made a very good decision to stay at the best western oceanfront hotel.We were in the ocean view rooms on the third floor and not the ocean front rooms that look directly at the ocean,but we still had a nice view of the water and an awsome view of the pier,which is only walking distance away along the beach.The pier is a lot of fun, they had a band playing music at one of the bars.This hotel is a good choice, I have read some of the bad reviews, so ask for a nice room.My wife and I and the two teenage girls all had a super nice room and the staff was very nice.We will stay at this hotel again if we are in this area.

We started with a room in the courtyard, which is two story buildings facing each other. We had to move to the tower because the sound carries pretty clearly between rooms that have a connecting interior door. Wouldn't stay in the courtyard again with a room that has a connecting door. Ask before you go. But they moved us to the tower building for the same price and the room was very nice and quiet and it had a balcony on the beach. Very nice location. The pier is very close to the hotel. (The food at the pier is so-so.) The hotel (like others) isn't directly on the beach. There's a short yard and then an area of low shrubs and then the sand. Maybe 50, 60 feet from bldg to sand. Nice little wooden bridges cross over the shrub area.
As has been mentioned, the lobby/check in office is a small building as you come in. Then there are the courtyard bldgs. Last is the tower bldg closest to the beach. None of these bldgs is connected. So it's about a block from the towers to the breakfast area/office. The office is small but nice. And they have one comp for free internet access.
Locationwise is good. Cape Kennedy isn't too far (very nice outing to go to.) and the port for the cruise ships is only a little north, too. You can see Kennedy from the beach out front.
By the way, about the Suncruz casino cruise boat. It's 5 hrs long and it really is free. You don't have to gamble. There was one entertainer, who only played for a total of about 1.5 hrs. The buffet is $10 (so-so quality). There are 5 cent, 25 cent and up slot machines. There are four floors of areas (slots, bacarat, blackjack, craps, roulette, poker tournaments). We are not gamblers and it was a long, long 5 hrs. Wouldn't go again. But if you gamble it wouldn't be bad, I guess.
The toll road from Orlando (528) takes about 45 min and costs about $1.25 one way. Not bad. You could stay in Cocoa Beach and reach the Orlando stuff easily. Where the 528 hits the Interstate 5 in Orlando is where Universal is, and Disney is about 10 mi south on the I 5.

Stayed 3 nights intending to see rocket launch, which was postponed. Pity, because this would be a great location to see a launch!.However, hotel is a great location on the beach, a 100 metres from the pier. The room seemed an older one but had excellent facilities - including fridge, microwave. Complimentary internet access in the lobby - also great complimentary breakfast in the lobby. Nice pool and bar attached made for a relaxing time.
Adjacent, there is a Durango's Steak House, and a Perkins Family restaurant and bakery. Opposite, across the A1A is a shopping centre with a Publix supermarket and a variety of takaway restaurants. Also, if you are of the pursuasion, there is a Catholic Church a few hundred metres along the A1A.
Staff were brilliant, check in and out was efficient. Pool bar staff friendly. A downside was that the sound insulation from the rooms on the upper floor was poor. If staying again, I would opt for an upper floor.