We were in a ground floor garden view room. It was spotless and seemed freshly decorated. Very nice. The breakfast was very good but get there early to avoid the crowd. My problem was with the wifi. I could get onto their system but could not connect from there to the internet. I talked to the front desk at 5:00 p.m. and a very pleasant person said that the I.T. guy was working on the problem. At 8:00 p.m. a very pleasant person said to give her five minutes and she would have the I.T. guy reboot the system. At 9:00 p.m. a very pleasant person said she would have the I.T. guy work on service to my room first. The next morning I learned that there has been no internet service to that building for at least a week. The I.T. guy had told one of the guests that some equipment had to be replaced but he was too busy responding to guest complaints. Maybe if he just fixed the system there wouldn't be so many guest complaints. (I tried my laptop in the breakfast room and had no problems.)
- Official Description (provided by the hotel):
- This Cocoa Beach hotel is located right on the beach!! We are minutes from exciting Florida attractions; a number one choice for vacationing families and couples! Welcome to the ultimate destination for leisure travelers! The Best Western Ocean Beach Hotel & Suites on Cocoa Beach is the closest oceanfront hotel to world-famous Orlando attractions, including Port Canaveral cruise ship ports and the Kennedy Space Center! ... more less
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- Also Known As:
- Best Western Cocoa Beach
- Cocoa Beach Best Western