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“Pretty average hotel” 3 of 5 stars
Review of BEST WESTERN Ocean Beach Hotel & Suites

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BEST WESTERN Ocean Beach Hotel & Suites
2.5 of 5 Resort   |   5600 N Atlantic Avenue, Cocoa Beach, FL 32931   |  
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Ranked #13 of 33 Hotels in Cocoa Beach
Springfield, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Pretty average hotel”
3 of 5 stars Reviewed February 22, 2013

Stayed here for 5 nights in may of 2012. The room was very clean, and had a beautiful view of the beach and pier. My only complaint about the room itself was there was never any soap but that was not a big deal, i just went to the grocery store and bought some. The free breakfast was bland. Went to do a load of laundry as they have onsite washing machines but the vending machine with the detergent and stuff was always empty. This was a nice hotel in a perfect location and I would probably stay here again but next time I will come a little more prepared.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,049 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (203)
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Scottish Borders.
Senior Contributor
37 reviews 37 reviews
34 hotel reviews
Reviews in 32 cities Reviews in 32 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed February 22, 2013

I arrived at the Best Western Ocean Beach Hotel & Suites after a 2 hour journey from St.Augustine.I was allocated a room on the ground floor in one of the many buildings which made up the hotel.The room consisted of a King size bed,wide screen TV,a very noisy fridge,microwave oven and coffee/tea making facility.Although there was an iron,there was no board,so I contacted the front desk and within 5 minutes a member of housekeeping appeared at my room door with a board.The En-Suite was compact with a plentiful supply of clean towels.
The Lobby is situated in another building and there is a couple of computers for guests to use.
Complimentary breakfast is available in yet another of the hotel buildings.My one major complaint would be the amount of loud noise from people and vehicles from the street outside and also from guests in the rooms above.No good at all if you happen to be a light sleeper.
I stayed for one night at the Best Western Ocean Beach Hotel & Suites and it was far too noisy for my liking,therefore,I would not recommend.

Room Tip: Try and get a room on an upper floor,it might just be quieter.
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  • Stayed February 2013, traveled solo
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew K, General Manager at BEST WESTERN Ocean Beach Hotel & Suites, responded to this review, February 28, 2013
Thank you for your review. We strive to be the best hotel we can be and your feedback is a great tool. I am sorry that it was noisy the night you stayed with us. I have never had this kind of complaint at this hotel, but will do an audit of the rooms with my Chief Engineer to see if we have any issues which can be remedied or improved. We know how important a good night's sleep is and we will make sure all is done to make that happen.

Thank you again for your comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
1 review
5 of 5 stars Reviewed February 16, 2013

Due to emergency circumstances, the cruise ship that my parents were on had to port in Cape Canaveral. My father was admitted to the hospital and my mother stayed at this hotel. Reina and Sharmaine went above and beyond to make my mother comfortable. Due to disability, they had breakfast delivered to her room as well as making sure that her room stay was extended as long as necessesary. They say that they treat you like family, and they stepped in for me and did just that! This hotel ROCKS! REINA and SHARMAINE rock! Thank you........

  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burlington, Ontario
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 13, 2013

We picked this hotel to stay in before a Disney cruise.
The photo shows one large building on the ocean that looks nice but we were in a small, 2-storey building (no elevator).
The room was clean enough but very dated. The pillows were odd and not comfortable.
The reservation did include breakfast and the food was absolutely fine. One of the women could tell I was looking for something and when I said I was just looking for peanut butter she was very sweet and brought me some from the kitchen. Every single thing they use at the breakfast is disposable though.
Overall it was fine for a night but I'd probably try and stay some place else next time.

Room Tip: Though we weren't in the main building (shown in the pictures) I would imagine it is better than...
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  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew K, General Manager at BEST WESTERN Ocean Beach Hotel & Suites, responded to this review, February 14, 2013
Thank you for staying with us!

I am so happy to hear about the added service that our breakfast attendant showed you. That is the guest first philosophy we insist on and it makes me happy when I see it in effect.

We just finished our renovations and every room we have now features all new interiors. I am sure your feeling about the room being "Dated" would be different next trip. Please try us again!
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Senior Contributor
43 reviews 43 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed February 7, 2013

It's right next to the ocean, which was awesome, and within walking distance to some good restaurants and shopping. It was definitely a very basic room, although it did have a fridge. There was no tub, but that might be because it would be full of sand from people coming in off the beach! It was comfortable enough for a one night stay before boarding a cruise. It has a small pool, which we didn't use but looked very nice. You can hear people walking by your room, so it's not overly sound proof.

Room Tip: We were in 240 which faced the pool, away from the roads, which was good because there was a lot of...
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  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew K, General Manager at BEST WESTERN Ocean Beach Hotel & Suites, responded to this review, February 14, 2013
I am so glad you stayed with us! We love hosting cruise passengers and we are very popular because we are the closest beach front hotel to the port!

Although your room didn't feature a tub, many of our rooms do. We have a great mix of room styles to fit any traveler. Sometimes that is dictated by the room layout where we may choose to add an activity table and chair for the kids or a over sized desk for business traveler.

Yes, since we are right ON the beach, we do get sand in our rooms, but our crack housekeeping staff keeps us spic and span!

Thanks for you comments and please see us again!

Matt
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Ocean Beach Hotel & Suites

Address: 5600 N Atlantic Avenue, Cocoa Beach, FL 32931
Phone Number:
Location: United States > Florida > Cocoa Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#5 Top resorts Hotel in Cocoa Beach
#8 Business Hotel in Cocoa Beach
#9 On the Beach Hotel in Cocoa Beach
#9 Romantic Hotel in Cocoa Beach
#12 Family Hotel in Cocoa Beach
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Ocean Beach Hotel & Suites 2.5*
Number of rooms: 230
Official Description (provided by the hotel):
This Cocoa Beach hotel is located right on the beach!! We are minutes from exciting Florida attractions; a number one choice for vacationing families and couples! Welcome to the ultimate destination for leisure travelers! The Best Western Ocean Beach Hotel & Suites on Cocoa Beach is the closest oceanfront hotel to world-famous Orlando attractions, including Port Canaveral cruise ship ports and the Kennedy Space Center! ... more   less 
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Also Known As:
Best Western Cocoa Beach
Cocoa Beach Best Western

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