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BEST WESTERN Ocean Beach Hotel & Suites: Traveler Reviews

2.5 of 5
5600 N Atlantic Avenue, Cocoa Beach, FL 32931
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BEST WESTERN Ocean Beach Hotel & Suites
Ranked #12 of 33 hotels in Cocoa Beach
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412 reviews from our community

Traveler rating
    120
    161
    68
    29
    34
See reviews for
Families
167
 
Couples
102
 
Solo
10
 
Business
12
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Springfield, Illinois
1 review
“Pretty average hotel”
3 of 5 stars Reviewed February 22, 2013

Stayed here for 5 nights in may of 2012. The room was very clean, and had a beautiful view of the beach and pier. My only complaint about the room itself was there was never any soap but that was not a big deal, i just went to the grocery store and bought some. The free breakfast was bland. Went to do a load of laundry as they have onsite washing machines but the vending machine with the detergent and stuff was always empty. This was a nice hotel in a perfect location and I would probably stay here again but next time I will come a little more prepared.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Amanda V about BEST WESTERN Ocean Beach Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scottish Borders.
Senior Contributor
29 reviews 29 reviews
27 hotel reviews
Reviews in 26 cities Reviews in 26 cities
20 helpful votes 20 helpful votes
“"Too Noisy for my Liking"”
3 of 5 stars Reviewed February 22, 2013

I arrived at the Best Western Ocean Beach Hotel & Suites after a 2 hour journey from St.Augustine.I was allocated a room on the ground floor in one of the many buildings which made up the hotel.The room consisted of a King size bed,wide screen TV,a very noisy fridge,microwave oven and coffee/tea making facility.Although there was an iron,there was no board,so I contacted the front desk and within 5 minutes a member of housekeeping appeared at my room door with a board.The En-Suite was compact with a plentiful supply of clean towels.
The Lobby is situated in another building and there is a couple of computers for guests to use.
Complimentary breakfast is available in yet another of the hotel buildings.My one major complaint would be the amount of loud noise from people and vehicles from the street outside and also from guests in the rooms above.No good at all if you happen to be a light sleeper.
I stayed for one night at the Best Western Ocean Beach Hotel & Suites and it was far too noisy for my liking,therefore,I would not recommend.

Room Tip: Try and get a room on an upper floor,it might just be quieter.
See more room tips
  • Stayed February 2013, traveled solo
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Peregrinus5 about BEST WESTERN Ocean Beach Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew K, General Manager at BEST WESTERN Ocean Beach Hotel & Suites, responded to this review
February 28, 2013
Thank you for your review. We strive to be the best hotel we can be and your feedback is a great tool. I am sorry that it was noisy the night you stayed with us. I have never had this kind of complaint at this hotel, but will do an audit of the rooms with my Chief Engineer to see if we have any issues which can be remedied or improved. We know how important a good night's sleep is and we will make sure all is done to make that happen.

Thank you again for your comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Morrisonville Ny
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 21, 2013

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
Was this review helpful? Yes 2

Review collected in partnership with Best Western

Ask Ann H about BEST WESTERN Ocean Beach Hotel & Suites
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Atlanta, Georgia
1 review
“Above and beyond”
5 of 5 stars Reviewed February 16, 2013

Due to emergency circumstances, the cruise ship that my parents were on had to port in Cape Canaveral. My father was admitted to the hospital and my mother stayed at this hotel. Reina and Sharmaine went above and beyond to make my mother comfortable. Due to disability, they had breakfast delivered to her room as well as making sure that her room stay was extended as long as necessesary. They say that they treat you like family, and they stepped in for me and did just that! This hotel ROCKS! REINA and SHARMAINE rock! Thank you........

  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask T D about BEST WESTERN Ocean Beach Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burlington, Ontario
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Very basic hotel”
3 of 5 stars Reviewed February 13, 2013

We picked this hotel to stay in before a Disney cruise.
The photo shows one large building on the ocean that looks nice but we were in a small, 2-storey building (no elevator).
The room was clean enough but very dated. The pillows were odd and not comfortable.
The reservation did include breakfast and the food was absolutely fine. One of the women could tell I was looking for something and when I said I was just looking for peanut butter she was very sweet and brought me some from the kitchen. Every single thing they use at the breakfast is disposable though.
Overall it was fine for a night but I'd probably try and stay some place else next time.

Room Tip: Though we weren't in the main building (shown in the pictures) I would imagine it is better than...
See more room tips
  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask burlingtonrunningmom about BEST WESTERN Ocean Beach Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew K, General Manager at BEST WESTERN Ocean Beach Hotel & Suites, responded to this review
February 14, 2013
Thank you for staying with us!

I am so happy to hear about the added service that our breakfast attendant showed you. That is the guest first philosophy we insist on and it makes me happy when I see it in effect.

We just finished our renovations and every room we have now features all new interiors. I am sure your feeling about the room being "Dated" would be different next trip. Please try us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cocoa Beach Suites
Great value on a similar hotel
Cocoa Beach, FL
4 of 5 stars 99 Reviews
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Additional Information about BEST WESTERN Ocean Beach Hotel & Suites

Also Known As:
Best Western Cocoa Beach
Cocoa Beach Best Western
Address: 5600 N Atlantic Avenue, Cocoa Beach, FL 32931
Phone Number:
Region: United States > Florida > Cocoa Beach
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#8 On the Beach Hotels in Cocoa Beach
#12 Family Hotels in Cocoa Beach
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
This Cocoa Beach hotel is adjacent to the beach and minutes from exciting Florida attractions; a number one choice for vacationing families and couples! Welcome to the ultimate destination for leisure travelers! The Best Western Ocean Beach Hotel & Suites on Cocoa Beach is the closest oceanfront hotel to world-famous Orlando attractions, including Port Canaveral cruise ship ports and the Kennedy Space Center! ... more   less 
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