We stayed one night at the Four Point Sheraton before setting sail on a cruise. The front desk staff was extremely friendly. Courtney welcomed us with a big smile and even though we were hours early she was able to get us comfortably checked into our room. We flew into the area with our small girls (7 and 4). As we were going to dinner at the restaurant inside, my 7 year old asked Courtney at the front desk if there was a Dunkin Donuts near by that we could walk to. Courtney told her it was a bit too far to walk. As we were eating our dinner, Courtney came by our table once her shift was complete and offered to get us donuts at Dunkin Donuts on her own time. My girls were estatic and we were very impressed with the extra mile that Courtney went to make our girls feel special! After our cruise we had planned to stay 2 extra nights but our plans changed at the last minute to go to the Orlando area for the remainder of our vacation, Julie was extremely helpful in arranging a shuttle for us. We would definitely chose this hotel when cruising again. It was clean, affordable and the staff made the stay very enjoyable.