Apart from the 1 cockroach and the very noisy air conditioner we enjoyed our stay at the motel. The beach location is great and the room was large and although a bit worn was fine with us. The problem arose when we tried to get our travel wallet containing all our money, park tickets and plane tickets back from the safe at 10am on our day of checking out. Pretty obvious that this would be needed right? The clerk didn't get what we were talking about for a while and when he did grasp it, told us that the manager had the only key to the safe and wasn't there right now. He called the manager and was told that he wouldn't be back until 2pm! We were due to go to Disney that day and had to completely rethink our plans - good job we weren't due on a plane at 1pm! When we returned to collect the wallet from the manager he was not at all apologetic, and said he wished we'd told him we needed it back that morning - which we pointed out was pretty self evident as we obvioulsy had to leave at check out time. Had we arrived back and found an apologetic manager with wallet waiting we woudl have written this off, but despite having been friendly and helpful throughout our stay he suddenly didn't reckognise us when we arrived to collect the wallet and seemed to not care less that our day was ruined. Losing a day of your holiday is not good, we probably wouldn't stay here again.
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- Also Known As:
- Sea Aire Hotel Cocoa Beach
- Sea Aire Cocoa Beach