I have been an owner here since 2001. I feel it is slipping. They claim to have made improvements but the room I was given this time must have been skipped. I am in Room 609 - oceanview. At checkin I asked if oceanfront was available, the clerk snapped "you paid for oceanview - you can upgrade for $220 more a night". This unit had a terrible odor of sweat and onions combined. Housekeeping came up and cleaned a utility closet but the odor was still there.
I had to go to the store and buy air fresheners as it was obvious this room had been sealed up for sometime. My allergies also kicked in from the soiled carpet and smell. The dining room furniture is all knicked up and kitchen is in disrepair. I am ashamed of this place..

I have reviewed this resort before and felt it was slipping. We go every year as we own a time share there. Last time, we felt the cleanliness and decor were going down hill a little and the front desk staff were not very professional. This past November, we felt the complete opposite to be true!

We arrived early for check in as we always do and the front desk could not have been nicer. As a matter of fact, we felt as though we got a whole extra day because a room was ready when we arrived and we were allowed to check in at 10:00am!

The decor has been slowly updated over the last few years and is MUCH nicer and less "kitchy" than before. Gone is the fish wallpaper in the guest bath and the silly dusty fake plants. The rooms and bathrooms were spotless and the toilet flushed first time, every time. New decor is lovely and toned down which makes it much classier.

I don't know if the staff at the front desk has been sent to charm school or what, all I know is they were outstanding as was the entire vacation. We always loved this place (or we would not have bought a time share there) and now we feel very good about the check we write for our maintenance fees each January. They put them to good use.

A special shout out to the front desk staff for their kindness. They rocked this time!

We took our daughter, son-in-law and their 2 kids with us and it was great. Right on the beach, Nice pool with play area for little ones. The entertainment at pool side was nice too. The accomodations were very nice and roomy. 2 bedrooms, 2 baths, wsher/dryer and full kitchen with ample dining area. Would go back again. Nice and clean and staff very helpful and friendly. Also not far from lots of attractions.

We have stayed twice now at this resort. Resort is on the beach with lovely ocean views. Large spacious units with fully equipped kitchen and laundry. Mid week cleaning service and daily towel exchange and extra dish washing supplies as you need. Great pool with pool bar and pool side live music. Our children enjoyed the visit from the Jungle Adventure wild life show, a chance to see these creatures up close and personal. We enjoyed the morning water aerobics class. We were able to watch night time rocket launches from the beach. A relaxing and enjoyable weeks stay at this resort, helpful and accommodating staff.