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“Great Pre-Cruise Hotel” 4 of 5 stars
Review of Holiday Inn Express Cocoa Beach

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Holiday Inn Express Cocoa Beach
2.5 of 5 Hotel   |   5575 North Atlantic Avenue, Cocoa Beach, FL 32931   |  
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Ranked #6 of 33 Hotels in Cocoa Beach
Acworth, Georgia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Great Pre-Cruise Hotel”
4 of 5 stars Reviewed May 19, 2013

We stayed at this hotel the night before our cruise in 2003. The room was very comfortable and within walking distance to the Cocoa Beach Pier as well as many other restaurants, shops, etc. The hotel had a small coin laundry facility that we found convenient to wash some last minute things before we left for our cruise ship. A nice continental breakfast was served in the lobby in the morning. The staff was very friendly. We would stay their again without hesitation.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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213 reviews from our community

Traveler rating
    101
    69
    23
    10
    10
See reviews for
84
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Orlando, Florida
1 review
4 of 5 stars Reviewed May 13, 2013

I work at a hotel and this one was much better then the one I work at. The front deck clerk was great her name is JADE the whole weekend was GREAT..Made Mother's Day just so wonderful for me.... Thank you

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Venice, Florida
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 28, 2013

After calling every Hotel I could find in Cocoa Beach I found this Holiday Inn Express to be the only one with available rooms at 10:00 at night. I thought we were going to end up in our car, but they just happened to have 2 rooms left and still gave me deal! I cannot say enough about the people who run the front desk and the night & weekend manager. What service! I felt as if we were taken care of like a 4 Star establishment. The only thing I could find fault in was the caulking job in the remodeled bathroom, if you need to know. I would go back in a heartbeat and have Rosalind at the front desk help us out again!

Room Tip: The two bedroom suite was perfect for our family of four.
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ohio
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 20, 2013

We booked this hotel because of the deal for a park & cruise vacation.
When we arrived, Rosalind, the front desk rep, treated us with such
warm and professional service that we knew we had found a location
that we will recommend and book again.
The location and ease of getting around with several locations to dine
added to the great experience. Hotel, shuttle to and from the ship and
parking, $149 plus tax, very good deal. Hotel in good shape and very clean.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kilbirnie, United Kingdom
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed April 17, 2013

Perfect hotel for the night before your cruise.
We stayed here for one night before boarding the Freedom of the Seas and it has a really good location for cruisers.
Good clean rooms with nice facilities for families. Very close to Mall and handy for transfers.
Good value for money.

Room Tip: Great for cruisers!
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 15, 2013

We were with a large group staying the night before our cruise. Being located next door to a Publix came in very handy for getting deli sandwiches, snacks for the day, and wine to take on board the ship. The front desk staff was nice and let the 15 of us who arrived early, to store our luggage in the back room while the rooms were being prepared for our stay. The rooms were very clean and a decent size for four of us. The pool and jacuzzi area was small but our expanded group was able to sit around a few of the tables. The beach is just a short few minute walk away. The rooms had a full size iron and ironing board which helped us get a few wrinkes out of our clothes before we left for the cruise. Breakfast had a good selection and the teens loved the "pancake machine". The hotel has free wi-fi and you do need to ask the front desk for the code. as it was not listed anywhere in the room I would stay here again if I were going on another cruise.

  • Stayed March 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Miami
Top Contributor
353 reviews 353 reviews
64 hotel reviews
Reviews in 101 cities Reviews in 101 cities
225 helpful votes 225 helpful votes
3 of 5 stars Reviewed April 15, 2013

First of all the hotel is located near the Cocoa Beach pier and you can walk to the beach so that's a big plus - also there is a handy Publix supermarket next door. The young lady who greeted us in Reception upon arrival was charming and very welcoming (wish I had made a note of her name) and very helpful. Due to my being Platinum we were upgraded to a suite which was nice; I have to say this hotel does a great job with it's suites - unlike the competition - they have the good sense to put the bathroom outside of the bedroom so that both the person in the living room and the person in the bedroom can use the bathroom. So many suite properties have the bathroom inside the bedroom so it's not very practical. This one made sense. However, the room we were in there was a broken air vent hanging down in the cupboard in the bedroom which was pretty noisy and note there is no central a/c, it's a wall unit which is noisy so if you are a light sleeper like me, come prepared with ear plugs! The pool and jacuzzi are pretty small and only open until 11 p.m. It's not a scenic pool, so you'd be better off going to the beach. That and the quality of the breakfast are the main reason I am only giving this property an average rating. The bacon was so thin and crispy (i.e. overcooked) it was pretty much inedible; the biscuits were dry and inedible too. Thank goodness the omlettes and cinnamon rolls were good and hot! They also offer pancakes, cereal, hard boiled eggs and yogurts (full fat only, sadly no light yogurts) and bread and muffins and bananas etc. Our breakfast experience was also somewhat spoiled by the lady behind the reception desk (which is in full view of the breakfast area) picking her teeth with a pen the whole 30 minutes we were there! Very unprofessional and in full view of the breakfast crowd. Glad I had speedy check out and didn't have to use her pen to sign anything on the way out! However, I would still recommend this property, just not glowingly, but personally we have had a better experience at other hotels in the area.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Cocoa Beach, responded to this review, May 4, 2013
Dear mwooduk,

Thank you for your review and being so detailed in the good, the bad and the opportunities to improve. Whilst I am pleased with the good comment, We truly value the negative comments as this gives us the opportunity of improving what we can offer. Please accept my apology for the shortcomings you have experienced during your stay. We are continually reviewing the products and service we provide, therefore guest feedback is very important to us.

Again, we wish to thank you for your input and hope to see you the next time you travel to our area.

Sincerely,

Krysllin G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Cocoa Beach

Address: 5575 North Atlantic Avenue, Cocoa Beach, FL 32931
Phone Number:
Location: United States > Florida > Cocoa Beach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Cocoa Beach
#8 Romantic Hotel in Cocoa Beach
#10 Business Hotel in Cocoa Beach
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Cocoa Beach 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites is the most beautiful hotel in the Cocoa Beach area. We provide the most luxurious accommodations, superb guest service and amenities that can capture everyone's imagination. We also offer various room types to suit those special occasions Romantic Suites, VIP suites, as well as Standard King and Queen rooms. Whether you come for business or a holiday to Central Florida, we provide the conveniences to make the most out of your trip. Here our day starts with a complimentary hot breakfast for each guest. Business travelers have access to complete business facilities, voice mail, facsimile transmission, complimentary High Speed internet access and local calls. Visitors from all over the world are attracted to Florida's Space Coast. We are close to NASA's Kennedy Space Center, Brevard Zoo, Patrick Air Force Base, Golf Courses, Deep Sea Fishing located in Port Canaveral, as well as many Luxury Cruise Ships and Casino Boats. ... more   less 
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Also Known As:
Holiday Inn Express Cocoa Beach Hotel Cocoa Beach
Holiday Inn Cocoa Beach
Cocoa Beach Holiday Inn

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