Right upon our arrival my wife and I were immediately impressed by the friendliness of the staff. We made a mistake with the online reservation (wrong date), but the lady at the guest service corrected it quickly without any additional charge. Also, I needed to get an email printed out, which did not cause any trouble or cost either (most other hotels charge you for that). We particularly enjoyed the free wine & cheese offer starting at 5 p.m., where we met a really nice couple from Canada. Getting in touch with other guests is much more easier here than it is in other hotels. The only negative think I have to mention is the noise made by the air condition in our room (208). During the night, it went on and off approximately every 30 minutes, which woke us up several times. However, we got up relaxed in the morning and had a wonderful breakfast at the patio. We did not try the pool area, but I expect it to be as nice as the rest of this place. In summary, if you are looking for an excellent place to stay with a very personal touch and do not mind the higher-than-average price, the Inn is the place to go.