The hotel has a very dated feel. No elevators so if you get a second floor room plan on schlepping all your luggage up and down flights of stairs. Check-in was pretty quick. Front desk staff was okay until we had to ask for an extra blanket and the night staff person had no idea where the blankets were. She gave us a shower curtain to use.
We stayed in a pool view room. The room smelled strongly of bug spray and the smell didn't get any better during our one night stay. The mattress was like sleeping on a trampoline. The carpet was coming up around the edges and looked very worn especially near the sliding glass door.
The only nice thing I can stay about the room was the balcony was nice with the rocking chairs. It was nice to go out there and escape the smell of bug spray from the room. It's a quick walk to the beach from the hotel.
We opted for the park and cruise option. The shuttle was prompt in picking us up and getting us to the port. There was however a major issue getting picked up from the port once we disembarked. It took nearly an hour waiting before a shuttle showed up to get us and the original shuttle service that we were booked with ended up giving us to another shuttle service. Meanwhile, other passengers that stayed at other resorts were quickly picked up while we waited.
Maybe the other rooms are nicer but it wasn't worth the money. I'd equal this to a Motel 6. We were very disappointed after hearing great things from other travelers.