I booked this hotel on line and because my husband is disabled, I ask for a 1st floor room with 2 double beds, and smoking. When we got there, at 4:25, we were told that they only had a 2nd floor room with a king size bed, and no smoking. I told them that we had to have a ground floor room. The manager said that they had one room but that it had not been cleaned yet. Mind you, their ad said that check in was at 4:00pm and we arrived at 4:25. The manager told us to give them about 1/2 hour to get the room cleaned. So my husband and I went for a drive. We came back 45 mins. later and the room was still not cleaned. We went to the front desk and asked what was going on. The manager spoke to the head of housekeeping and he came into the lobby and said that we should have been told 1 hr. before it would be clean. Again, we went for a drive to buy some snacks and soda's. It was 7:00 before we got into the room. The fridge had a half empty bottle of water in it, the coffee maker was dirty and the carpet had a hole in it. The bathroom had one light and where the other was suppose to be was just a hole. we felt that the manager should have given us a discount or atleast let us stay past the time of check out. Also, the website does not tell you that there is a train track nearby and the train goes through about 2-3 times a night. We will never stay there again.
- Also Known As:
- Econo Lodge Space Hotel Cocoa
- Econo Lodge Space Hotel
- Econolodge Space Center
- Econo Lodge Cocoa
- Cocoa Econo Lodge
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