This was the worst hotel I have ever visited! The hotel looked less than desirable from the outside, but, unfortunately for us, it was shuttle launch time and most hotels were booked, we didn't have much choice but to stay. We got our room quickly so thought, maybe it wouldn't be too bad. The staff wasn't very friendly, but with we just figured they had been very busy, so we cut them some slack.
We got to our rooms and only one bed was made and there were no pillow cases at all. I called the front desk to ask for sheets and was told that there were none available! How to you sell a room to 4 people with one full bed made & no pillow cases???? Then the manager said she would bring some up when they came back from cleaning. About an hour later, she called me on the hotel phone and told me to COME DOWN AND GET THE SHEETS!?!?!?! I had to go get the sheets and make the bed myself?!?! And to top it off, there were only two pillow cases in the sheet set and she said that was all they had.
Later, I went to the front desk and asked about the TV. There was one channel asking us to wait for the satellite to download, but would never come on and the remote didn't work. I was told that they had lost signal due to the DTV transition and were working to correct the problem. We never got TV or an apology for the lack thereof.
I returned later to ask for extra towels since we had 4 people, 2 towels and 0 washclothes. I received an attitude from the manager and had to wait for towels to dry, then was given handtowels for wash clothes because they had, wait, can you guess?, "none available".
The ONLY nice thing I can say about this hotel was that the pool was nice. Otherwise, the experience was miserable and the people working there seemed to be miserable too. If you are in Cocoa, FL and this is the only hotel available, I recommend finding a truck stop and sleeping in your car!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.