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“Great place, great staff” 5 of 5 stars
Review of SUNSOL Boutique

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SUNSOL Boutique
2.5 of 5 Hotel   |   9330 W. US Highway 192, Clermont, FL 34714 (Formerly Inn Nova Kissimmee)   |  
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Ranked #5 of 16 Hotels in Clermont
Certificate of Excellence 2014
San Juan, Puerto Rico
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Great place, great staff”
5 of 5 stars Reviewed 1 week ago

I have been here with my boy, we stayed 4 nights for a competition in Orlando. The hotel is very clean, just remodeled, all worked fine. It was very near ESPN, where the competition was held. Breakfast could be a little more complete, but its ok. Toasts, cereals, bagels and wafles. Coffee and juice. They could put hot chocolate for the kids... and they could let you take a box of cereal out of the hotel, what they didnt. Wifi sometimes didn't work as it should.
The guy at the front desk, was really helpful and very polite, though I don't remember his name, I know we was from Venezuela. I had some issues with my reservation through booking.com, and he solved it in a very prompt way. I definetely will go back.

Room Tip: As it was winter I don't know how the rooms near the pool are... I was in a room in front of the...
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  • Stayed February 2015, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunsol_Hoteles, Director de Relaciones Públicas at SUNSOL Boutique, responded to this review, 2 days ago
Dear Dani, thanks for sharing with us your experience at the SUNSOL Boutique. We are glad you enjoyed your stay and hope you come back soon to visit us to keep enjoying the best hotel service. Have a wonderful day!
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140 reviews from our community

Traveler rating
    40
    54
    30
    6
    10
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57
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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  • Finnish first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
East Berlin, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I stayed for 6 nights in Jan. 2015. We were very pleased with the accommodations. We had a king size room with sleeper sofa. Annie who checked us in was very helpful. Our room had a refrigerator and microwave. The coffee pot and safe were missing. Went down to the desk and they replaced immediately. No matter what we asked for, they took care of. The continental breakfast was good but I think they need to reevaluate how it is set up. Everyone is confined and hard to obtain your food. Will definitely stay there again.

Stayed January 2015, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunsol_Hoteles, Director de Relaciones Públicas at SUNSOL Boutique, responded to this review, 3 weeks ago
Dear Cokebear, thanks a lot for sharing your experience at the SUNSOL Boutique with us. We are glad you enjoyed your stay. Your comments and sugestions help us improve the quality of our service every day. We hope you come back to visit us very soon to enjoy the best hotel service. Have a wonderful day!
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Top Contributor
184 reviews 184 reviews
41 hotel reviews
Reviews in 68 cities Reviews in 68 cities
55 helpful votes 55 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Found a great price on hotels.com

To start the hotel room was clean and recently updated.

However, I booked a king with a pull out and they switched me to a double queen.

The free WiFi was terrible. I called three times to have them reset the router. Nevertheless it would not work sufficiently long enough to do my work. I tried multiple devices and all of them had no success.

The free breakfast was so meager they didn't even have a waffle maker. This was truly a Continental breakfast. We left and went to McDonald's for breakfast.

We had two towels! Tough to dry everyone with two towels. No washcloths.

Stayed January 2015, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunsol_Hoteles, Director de Relaciones Públicas at SUNSOL Boutique, responded to this review, 3 weeks ago
Dear Jamgrace, thanks for sharing your experience with us at the SUNSOL Boutique. We have noted your inconveniences and are already taking corrective measures about them. We hope you come back to visit us very soon so we can keep offering you the best hotel service. Have a wonderful day!
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Guest User
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed January 19, 2015

We had booked a king room with a sofa sleeper for three nights. We checked in and were informed that we could stay in the same room two nights, then would be moved to a room with two double beds. So we went into our room and it was a regular king- so it wasn't the room we booked to begin with. Also, our original room was still on expedia showing 4 rooms available and it was 12.00 less a night?? We are a husband wife team, we own our own business and even though we were here on business no one wants to sleep in a double bed! Lol or have to pack up and move rooms. That's the negative. The positive is, don't let the cheap prices scare you. This place is super clean, and the staff is truly nice and accommodating. We decided to move closer to the convention center and they refunded our money on the spot. So just call ahead and confirm your room type and make sure, if you care, that you will not have to change rooms.

Stayed January 2015, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunsol_Hoteles, Director de Relaciones Públicas at SUNSOL Boutique, responded to this review, 3 weeks ago
Hello, Likespolitepeople, thanks for your review of our SUNSOL Boutique. We are glad you found the hotel to your standards and hope you come back to visit very soon so we can keep offering you the best hotel service. Have a wonderful day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 3, 2015

Watch out for this foreign run chain of hotels based out of corrupt south America. This is not an international or corporate chain that can be held to reputable standards. They had a bait and switch policy and then refused to refund my 200.00 deposit when my plans changed and then went to cancel. Most other major hotel chains will work with you to see that you get your refund if your plans changed. Subsequently there was a lot of suspicious activity on my credit card immediately following the booking that was flagged by my bank and was traced back to South America. No small coincidence. If this is the way they treat vulnerable tourist in the Orlando area then they are praying on folks that just want to have a nice vacation at a nice place.

Room Tip: Stay away!!!!!!!!!!!!!!
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  • Stayed January 2015, traveled with family
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami Beach, Florida
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 2, 2014

This is a great hotel if you want to stay for 1 or 2 nights for a good price.
The rooms were clean and comfortable and the breakfast is included in the price.
I would recommend it for a quick trip to Orlando if you want to spend all day at the disney parks and only return at night to sleep and get a shower.

  • Stayed September 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunsol_Hoteles, Director de Relaciones Públicas at SUNSOL Boutique, responded to this review, December 17, 2014
Dear Carolina, thanks for sharing with us your experience at the SUNSOL Boutique. We are glad to know you enjoyed your stay. We hope you come back to visit very soon so we can keep offering you the best hotel service. Have a wonderful day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Joliet, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 16, 2014

Stayed here in November 2014 with my family while visiting the Orlando attractions and can not find a bad thing to say about the place. Was impressed with good reviews already on trip advisor and after MUCH searching online at a million hotels, decided to book this place. We were planning on mainly visiting WDW so I did have a car for the whole vacation, free parking was wonderful. I'm not sure how you'd get on without a car but there were no problems reaching the hotel with one. It was approximately a 25 minute drive to Walt Disney World property, can't complain about the distance as hotels closer to the parks are double the price.
Rooms are spacious, comfortable and nicely decorated, seemed very modern. We had a room with 2 double beds TV, sofa, powerful shower, microwave, mini toiletries, free hairdryer and lots of spare bedding + pillows. Housekeeping was good the room was new when we came back in the evenings.
We didn't take much advantage of the free breakfast as Basic but exactly what you'd need.
. Would come back here without hesitation if returning to Florida.

  • Stayed November 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunsol_Hoteles, Director de Relaciones Públicas at SUNSOL Boutique, responded to this review, November 18, 2014
Dear Domenica, thanks a lot for sharing with us your experience at the SUNSOL Boutique. We are glad you enjoyed your stay and had an unforgettable vacation. We hope you come back very soon so we can keep providing the best hotel service. Have a wonderful day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SUNSOL Boutique

Address: 9330 W. US Highway 192, Clermont, FL 34714 (Formerly Inn Nova Kissimmee)
Phone Number:
Location: United States > Florida > Central Florida > Clermont
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 16 Hotels in Clermont
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — SUNSOL Boutique 2.5*
Number of rooms: 74
Official Description (provided by the hotel):
SUNSOL Boutique is a family hotel located in Kissimmee. Its priviledged location places guests very close to the popular Disney parks and some of the city's main attractions. Continental breakfast and shuttle service included. Features free WI-FI, parking and local calls. The hotel also has a family outdoor pool and premium TV channels. All of this under the exceptional SUNSOL service. ... more   less 
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Also Known As:
Inn Nova Kissimmee Hotel Clermont
Hotel Nova Kissimmee
Nova Kissimmee Hotel

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