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“Ehh could of found better for cheaper” 3 of 5 stars
Review of SUNSOL Boutique

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SUNSOL Boutique
2.5 of 5 Hotel   |   9330 W. US Highway 192, Clermont, FL 34714 (Formerly Inn Nova Kissimmee)   |  
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Ranked #6 of 17 hotels in Clermont
Kissimmee, Florida
1 review
“Ehh could of found better for cheaper”
3 of 5 stars Reviewed 2 days ago NEW via mobile

There's trash under the beds and the WiFi is ridiculously slow. Paid almost $100 for this place, so not worth it. Wasn't planning on staying there but I really had no choice at the moment, I also explained our situation to the front desk employee and while its flaming hot out he didn't even offer us a cup of water. First and last time staying at this hotel

  • Stayed July 2014
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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76 people have reviewed this hotel

Traveler rating
    27
    31
    11
    3
    4
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Sarasota, Florida
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

For the money this place is reasonable. There are ZERO amenities though. It is the bare basic needs in a motel/hotel. The interior & exterior are very clean & tidy. The tv's are large flat screen & wall mounted which is great. The shower is hot & the bed was SUPER comfortable. The breakfast is a whole other story... Everything is pre-made/individually packaged waffles, bagels, & pastries. Their is 2 toasters for 100 people & once stuff runs out, they don't bring more. there are 2 cereal options & a juice dispenser. The times in the room info book is different then the time the staff says so be sure you find out the exact times it's open. They are not helpful at all about the breakfast! So don't miss it. The location is fantastic! Close to all kinds of attractions including Disney, animal kingdom, shows, restaurants, shopping, etc.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunsol_Hoteles, Director de Relaciones Públicas at SUNSOL Boutique, responded to this review, 2 days ago
Dear Dom, thanks for sharing with us your experience at SUNSOL Boutique. We are glad you had a pleasant stay. Please know we are taking all the necessary actions in regards to the variety of our breakfast. Here at SUNSOL we strive to offer the best service possible to our distinguished guests. Hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Umea, Sweden
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We liked this hotel. Freshly renovated, clean, great breakfast with oatmeal etc, not just the sugary junk that many hotels offer. They also have that for those stuck on such bad habits...

Pool a bit small but clean and nice. Wifi is weak in rooms an pool area as the tinted windows blocks the signal. (Get a Ubiquiti outdoors base station!)

Wifi works well in the lounge.
Very nice staff! Helpful and kind.

Coffee/Tea/juice/water available 24/7 in lounge - a nice touch!

A helicopter tour company flies over the hotels often, but luckily only during office hours!

We had a great week here in 2014 and it was close to Disney, Publix, restaurants, coin laundry (a really good one next to Publix) and close to Walmart.

We will definitely consider returning!

Stayed June 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunsol_Hoteles, Director de Relaciones Públicas at SUNSOL Boutique, responded to this review, 2 days ago
Dear guest, thanks for sharing with us your experience at SUNSOL Boutique. We are glad you had a pleasant stay. Please know we are taking all the necessary actions in regards to the WI-FI service. Here at SUNSOL we strive to offer the best service possible to our distinguished guests. Hope to see you again soon!
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Ellenton, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 2 weeks ago

The place was reasonably clean but the door on the wardrobe was broken and would not close. The sink faucet was broken, we left the piece on the sink and the housekeeping did not report it, it was still there when we got back to the room. We had a bad experience with the shuttle also. We thought we could be picked up throughout the day and the last shuttle pick up was 7:30 PM. The real story is that If you wanted to be picked up before the 7:30 PM pickup time you have to pay $30 to get back to the motel. Unfortunately, no one explains that when you take the morning shuttle at 8:00 AM. Breakfast was ok but yogurt was one flavor only, cherry, and everything was packaged. I doubt we would stay again.

Stayed June 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunsol_Hoteles, Director de Relaciones Públicas at SUNSOL Boutique, responded to this review, 2 days ago
Dear Karen, thanks for sharing with us your experience at SUNSOL Boutique. We are glad you had a pleasant stay. Please know we are taking all the necessary actions in regards to the broken accessories in the rooms and the breakfast options. Here at SUNSOL we strive to offer the best service possible to our distinguished guests. Hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kissimmee, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Service was weird manager was extremely rude to me and my family they wouldn't honor the do not disturb sign on door said we had no choice we had to leave while they cleaned our room even if we didn't want them to we payed high price almost 1400.00 for 3 weeks extremely disappointed with management service and additides I will never stay here again ever

  • Stayed June 2014
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunsol_Hoteles, Director de Relaciones Públicas at SUNSOL Boutique, responded to this review, 3 weeks ago
Dear, Jenny. Thanks for sharing your experience at SUNSOL Boutique with us. We are very sorry to hear about your inconveniences regarding service. Please know we are taking every single action possible in order to fix this problem so that it does not happen again in the future. We hope you come back again very soon in order to provide better service and leave a better impression on you. Here at SUNSOL we highly value our distinguished guests´ opinions and care deeply for their satisfaction. Hope to see you again very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Biloxi, Mississippi
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

we went Christmas December 2013- very close to universal studios- it only took us maybe 5-10 mins to get there park is around the corner of the hotel. I found the hotel on -hotels.com and I was worried when I started reading the reviews,at their site, but I went anyway.. you cannot get a refund or cancel from them. the hotel is very close to everything at universat studios strip area . the hotel is a 2 story hotel -looks like an older holiday inn or something that has been refurbished , it is very cleans and fresh looking - the staff is very nice and helpful - they are Hispanic and with the exception of the international customers who are always rude it was a great time. we did not experience any safety problems, it was good price and no problems with the parking or hotel charges -- no fake or over charges on bill. don't expect a real restaurant for breakfast - we didn't and brought our own food - there is a fridge and microwave in room - the breakfast is free and is mostly light waffles,toast,fruit ,yogurt,cereal ,coffee ,juice nothing extravagant it is self serve and on plastic. it was free like I said.
I did have to ask for a hair dryer -one was not in my room-the staff brought one up promptly- I liked that we were so close to universal studios and able to get right in the park first thing every morning ..we went three days and parked close with no lines every day. and we didn't have to worry about a long arduous drive back to the room at night . one day we did leave the park and go back for a concert so it was nice being so close. room was comfortable and clean -

Room Tip: 2nd floor facing the parking lot away from pool and the main highway .. no traffic noises
See more room tips
  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunsol_Hoteles, Director de Relaciones Públicas at SUNSOL Boutique, responded to this review, 3 weeks ago
Dear Desiree, thanks for sharing with us your experience at SUNSOL Boutique. We are glad you found our amenities and service up to your standards. Here at SUNSOL we strive to make our guests´ stays as pleasant as possible, trying to provide for all their cares and needs. Please know that we are taking all your suggestions into account so that next time you visit us you will find more than you were expecting. Hope to see you again very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 29, 2014 via mobile

Sun Sol accounted for one of the worst experiences while on vacations. The shuttle to Disney world is a joke, and the timing to the single shuttle per day is super inconvenient - either you lose on your time at Disney world or end up paying $30 to get back to your room. The breakfast is poor quality; I mean seriously, packaged pancakes and no fruits?! The WiFi has poor reception, it keeps dropping every 10 minutes or so. In general, very bad experience with this place which basically is middle of nowhere.

  • Stayed May 2014
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunsol_Hoteles, Director de Relaciones Públicas at SUNSOL Boutique, responded to this review, 4 weeks ago
Dear Ashley, thanks for sharing your SUNSOL experience with us. We are very sorry to hear about your inconveniences. Please know we are taking into consideration all your suggestions regarding shuttle times, fruit service at breakfast and WI-FI reception. At SUNSOL Hotels our priority is to make sure our guests have an unforgettable vacation. Hope you come back to visit us soon in order to check out all the changes made in your benefit. Have a wonderful day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about SUNSOL Boutique

Address: 9330 W. US Highway 192, Clermont, FL 34714 (Formerly Inn Nova Kissimmee)
Phone Number:
Location: United States > Florida > Central Florida > Clermont
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 17 hotels in Clermont
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — SUNSOL Boutique 2.5*
Official Description (provided by the hotel):
SUNSOL Boutique is a family hotel located in Kissimmee. Its priviledged location places the guests only 20 minutes away from the popular Disney parks and some of the city's main attractions. Breakfast, shuttle service, WI-FI, parking and local calls are all included. The hotel features a heated pool and premium TV channels. All of this under the exceptional SUNSOL service. ... more   less 
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Also Known As:
Inn Nova Kissimmee Hotel Clermont
Hotel Nova Kissimmee
Nova Kissimmee Hotel

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