“Look no further. Great place!”
Only one issue and I'll move on the rest, as its all positive and mgmt immediately addressed it with all smiles. Check-in with Miguel was awful. Took almost 1/2 hr due to specific requirements I had about being on 1 st floor. I had called ahead the day of and spoke with him and it still was a hassle. The next day I did mention to Lisa and the GM and they took very good care of me. I appreciate their attentiveness to comfort my family after a terrible chec-in process. I also had to go to the ER during my stay. (It's conveniently only 5 min away). And the hotel gave us a late check out and was extremely accommodating to us. That speaks volumes in their commitment to their customer. And upon checkout, they even remembered to ask if I was feeling better. As far as location goes, this hotel is close to everything in Clermont. Not intended for a Disney / Orlando experience, although not impossible for a 1 day excursion to a tourist attraction in Orlando. We had a family reunion at Lake Louisa, so we stay here an it was an easy 10-15 min drive. Also in walking distance there is a Panera Bread and Carrabbas. Breakfast Lunch an / or Dinner...very convenient. Free breakfast at hotel was the typical Hampton Inn breakfast. Not fine dining, but great for free breakfast, had hot foods. Pool area is really nice,too. It's shaded in the hot afternoon sun, so great to hang out or take a swim without the sun beating straight down on you. I had 2queen suite room, very big in size. And everything was very clean. Great place, would definitely stay there again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.