Actually a 2.5 rating for a three-night Fri-Mon stay. Sitting on a hill in the middle of wide-open spaces that are being freshly developed as you read this, I thought this would be a new property. But, it is showing signs of wear: hallway carpets are stained, my desk chair creaked and was uncomfortable, when I sat on the sofa I sunk almost to the floor (I am not overweight). My major complaint is that I had NO INTERNET SERVICE IN-ROOM. The wireless signal only reaches rooms close to lobby (not a whiff of a signal in my 2nd Fl room). There is ethernet cable on desk, but the port in the wall was broken. I reported it mid-afternoon Friday. Maintenance came up and said he would replace it either that day or the next. He never came back all weekend. Oh, it was a good thing I was there on the weekend because I was awakened Mon morning by the loud bangs of a steady stream of dump trucks dumping fill across the road. For fresh air fans: the windows do NOT open.
In fairness some good points: the room was spacious (probably because I had to book a double-queen to get non-smoking), the bed was comfortable, a nice wet-bar area w/ fridge-micro, and the comp breakfasts were good.
I booked the room at Hampton's website. My AARP rate was $125/night + taxes = $420 total for 3 nights.I do not feel that I got my money's worth.
If you want to use their wireless service in your room, ask to be near lobby.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
February 5, 2013
Thank you for sharing your feedback with us as we are all about Satisfaction Guaranteed. Clean rooms and working amenities are important to us because we know how important they are to our guests. Your concerns have been shared and addressed with our team so we can ensure they do not continue in the future and we appreciate you letting us know. Please feel free to contact me so we can discuss your experience in more detail.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.