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Inn at Summer Bay: Traveler Reviews

Call now to book: 1-800-733-5916 from Orbitz
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
2.5 of 5 stars 29 Reviews
5.0 of 5 stars
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4.0 of 5 stars
1
3.0 of 5 stars
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2.0 of 5 stars
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1.0 of 5 stars
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TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#8 of 19 hotels in Clermont
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  • Rooms: 98
  • Address: 9400 W. Highway 192, at Summer Bay Resort Clermont, FL 34711
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Business Center Fitness Center Restaurant Swimming Pool
Check Rates: $89 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Inn at Summer Bay

( 17-21 of 29 )
“WARNING!!!!”

Inn at Summer Bay

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1 of 5 stars
Kentucky
Jul 16, 2006
14/14 found this review helpful

WARNING!! The Summer Bay Staff from the Orlando location to the customer service reps at 1-800-STAY-VIP are rude and not willing to help. My wife and I were not expecting top quality when we booked our "Time share" stay with Summer Bay, but we were expecting a decent room that we could sleep in. The first night we were at the Inn at Summer Bay we had insects in our bed. Did anyone care? NO! We spoke with several people on staff with Summer Bay on this night and no one would help or offer us anything else. They told us we had to stay and basically to deal with it. My wife and I were both treated bad to say the least.

Our room had a bad smoke odor even though we were supposedly in a non-smoking room.

There will be an extra charge when you check out that they forget to tell you about until you are ready to leave. My wife and I could not wait to leave Summer Bay property.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KHurt's Summary
Date of Stay: July 2006
Member since: July 16, 2006
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Average price*: $89 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“don't buy anything!”

Inn at Summer Bay

Jul 15, 2006
11/11 found this review helpful

these guys are so deceptive! we bought a vacation package that was supposed to include tickets to universal studios, islands of adventure, citywalk, and disneyland. well, you don't need tickets for citywalk, any one can go, it's just a bunch of resterants&shops. and we acutally got to choose one of either universal or the islands, and we could get a discount on disney tickets. the vacation package we paid for also promised passes to kennedy space center, but when i asked for them i was told they were only included if we went to daytona beach. we were given the option ft. lauderdale or cocoa beach, daytona was never mentioned. they said our only obigation was to attend a 90 min. sales presentation. we attended a 90 min. presentation, as well as a two hour presentation (we took the hotel shuttle to the presentation and when it was over we were told the shuttle wouldn't be back for 2 more hours!) and then yet another "90 min." one, but we had to wait for a sales person to finsh with someone else first, so we atually killed about 4 hours there. the "free breakfast buffet" is donuts. also, we did not stay in the resort that we thought we were paying for, the shuttles they provide are not free as implied by the telemarketer, the hotel in ft. lauderdle smelled bad, and the orlando welcome center is not in orlando.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This TripAdvisor Member's Summary
Date of Stay: June 2006
Member since: July 15, 2006
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Average price*: $89 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“great place”

Inn at Summer Bay

Jun 27, 2006
6/10 found this review helpful

We book the hotal through expidia. I read all the reviews and was a little scared. The hotal is an older one but is very well keep just remodel. The rooms very clean. Check in was great no problem at all. The staff were great and friendly. The resort is across the street and is very nice as well. we have three small children and they loved the pools. we were ask to tour the resort.I said no and that was the end of it. They never asked agian. we really in joyed this hotel it was just as nice as any other hotel we have stayed at. This hotal is worth the money you pay and more. We really enjoyed this hotel.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This TripAdvisor Member's Summary
Date of Stay: June 2006
Member since: June 27, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
I recommend this hotel for:
Families with young children
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Average price*: $89 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Rip Off”

Inn at Summer Bay

May 16, 2006
13/14 found this review helpful

I booked a package through this company via telephone. They charged me taxes in addition to the package fee. Then I was charged cancellation fees because called in advance to change the arrival date. This morning I awakened ready to go on my vacation. Packed showered and prepared to leave. As we were leaving my husband noticed a leak in our roof so I called them to reschedule and was told they intend to charge me again for not coming. When I scheduled the room I was told it would not ge ready before 4 p.m. I called at 1 p.m. and was told I would be charged another $45 for cancelling.

This outfit is a scam. They have plenty opportunity to sell a room with that much notice especially in Orlando.

For a business that is in business to sell timeshares in their property they certainly don't know how to treat their potential clients.

I wish I had found the reviews before I paid for this package. there are too many nice places to stay to bother with what I have read here. And they have over $300 of my money. I got nothing!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This TripAdvisor Member's Summary
Date of Stay: May 2006
Member since: May 16, 2006
  • My ratings for this hotel are:
    • 1 of 5 stars Service
Was this review helpful? Yes No
Check Rates
Average price*: $89 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Beware Motel Stinks!!!!!!!!”

Inn at Summer Bay

May 2, 2006
10/10 found this review helpful

1. We were led to believe we would be staying at a fancy resort hotel - instead they stick us in a lousy motel across the street!

2. Asked for a no smoking room - open door and room stinks of smoke.

3. Not convenient to any Orlando attraction.

4. Extra charge at check out for no reason and never mentioned previously.

Buyer BEWARE - this is NOT a place you want to stay.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $89 (year-round)
Call now to book: 1-800-733-5916 from Orbitz

Reviews of Inn at Summer Bay

( 17-21 of 29 )
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Inn at Summer Bay Also Known As

Address: 9400 W. Highway 192, at Summer Bay Resort, Clermont, FL 34711