We just returned from a 1 week stay at Summerbay. Our 1-bedroom condo was fully furnished and was clean and well-kept. Our unit included a washer/dryer, so exchanging towels was not necessary. The bathroom had a jacuzzi style tub.
The staff was incredible. Everyone was so polite and helpful. Being without a rental car was also no problem. The resort provides a free shuttle bus that will take you to the grocery store and Denny's. Both are actually within walking distance, but it helped to have a ride when shopping for a full weeks' worth of groceries! There is also a free Disney Shuttle that will take you to the major Disney parks. For a nominal fee ($10) a shuttle will take you to SeaWorld or for $13 to Universal. This is round-trip fare.
Since we did not have a vehicle and wanted to do some souveniour shopping (without paying an arm and a leg at the Disney parks), we simply took the free resort shuttle to the Publix grocery store. From there, you can ride the Lynx bus (55 West) for $1.25. It took us down the touristy section of Hwy 192. There were numerous restaurants and bargain stores selling the same Orlando/Disney souveniours for a fraction of the cost!
The property itself has numerous pools, a tiki bar with live entertainment and a lake. The grounds were very well kept.
Upon checking in, you will be approached by the timeshare sales reps offering your family a free breakfast or lunch and discounted Disney tickets. After firmly refusing, I did receive a telephone call to my unit the following day telling me the offer was still good. I refused again and was not bothered again for the rest of the week.
Our family had a fantastic time at Summer Bay. My 13 year old son enjoyed the Teen Nite Pool Party and the various activities at the recreation room.
Beware of the onsite convenience store, however. Their prices are outrageous! $4 for a can of soup! The Publix grocery store is the best way to stock up for your needs.
I realize there are several negative reviews posted on this site. However, my family truly enjoyed our stay at Summer Bay and would go again.