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“Average place” 3 of 5 stars
Review of Summer Bay Orlando By Exploria Resorts

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Summer Bay Orlando By Exploria Resorts
3.5 of 5 Condominium   |   17805 US Highway 192, Clermont, FL 34714   |  
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Montreal
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
Reviews in 22 cities Reviews in 22 cities
47 helpful votes 47 helpful votes
“Average place”
3 of 5 stars Reviewed July 28, 2014

We went to Summer Bay in July with our 2 kids.

Our condo was very clean and just like the pictures in the website. The pool was also nice and clean and they have free towels for guests.

We choose Summer Bay because they have a beach and a couple of activities. The big problem is that you CAN'T swim in the lake because of the seaweed! It's discusting. And by night, there's a lot of bat on the quay. Kids where affraid!

The wifi was working well at our condo and at the pool.


Finally, if you go there just for the condo and the pool, it's a correct place. So don't expect more.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SummerBayResorts, Manager at Summer Bay Orlando By Exploria Resorts, responded to this review, August 3, 2014
We are delighted to hear that we met your expectations of very clean accommodations and swimming pools and that your WIFI connection was strong throughout your resort experience.

And yes, our on-site Activities Team provides a variety of experiences daily for guests of all ages. A visit to the marina and water sports provides rentals for canoeing, jet skiing, pontoon boating, fishing and entrance to the Aqua Park where guests can splash, jump, bounce, climb, and refresh in the 64 acre spring-fed lake and relax on the sand beach.

Thank you for taking time to share your feedback and we look forward to your return to Summer Bay Orlando in the future.
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (210)
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English first
Bonaire, Georgia
1 review
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 27, 2014

Just returned from a week at summer bay 7/19-7/26 stayed in Bldg 404 Rm. 403 and everything was better then expected after booking through AFV club. Check in was quick and easy and room was clean and did not see the first palmetto bug or roach but we did see a couple of stray cats on the property. All of the Disney Parks and Sea World and Downtown are minutes away but you will not get there in 5 -10 minutes because of something called traffic. You will reach all of them in about 30 min depending on when you leave. There is road construction going on but it does not slow things down; it is the amount of tourist in the area that does that. The pool at our building did not get crowded but the one at the club house does at certain times. The only things we tried at the resort were the water park, the gater show and the lake and we enjoyed all of them. If you want buy grocery's all you have to do is turn right out of the resort and drive 15 seconds to a publix. If you want to go to a walmart or out outlet mall be prepared for black Friday type crowds. Overall we had a better than expected experience at Summer Bay and would stay there again.

Stayed July 2014, traveled with family
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SummerBayResorts, Manager at Summer Bay Orlando By Exploria Resorts, responded to this review, July 28, 2014
Thank you for taking the time to share your recent stay at Summer Bay Orlando with us. We are delighted to learn that we EXCEEDED your EXPECTATIONS!

We do look forward to your return stay with us in the near future.
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Toronto, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 23, 2014

Just got back from a week at Summer Bay Resort & had a fabulous family vacation! our experience started late Sat night as our GPS led us on a bit of a goose chase - after a long flight and at 1AM we called the registration attendant who was very courteous and helped direct us to make our way quickly to the resort and with a speedy registration we got the kids & us in much needed beds!
I had read good and not so good reviews ahead of time so came with an open mind ......we loved our accommodation- the 3 bed house overlooking the lake, with our own pool. We are a family of 5 (2 adults and 3 kids ranging in ages from 6-17). The house had ample space (3 bedrooms - 2 king beds and 1 with twins and 3 en-suite bathrooms) -it was clean, comfortable and met all our needs - kitchen, dining area, family room area, washer/dryer, garage, wifi, tvs in all bedrooms/family area....maybe wouldn't say 5 star but a good 4 star and we loved having our own screened in pool (I might have been more nervous re the pool with toddlers but my kids ages & swimming capability it was perfect!). We stayed away one night at Disney at their top-rated hotel and have to say we were all happy to get back to our Summer Bay accommodation :) The resort amenities were great - kids loved the activities tye die shirts, wiggly creatures, journal making and the gator visit & the pools, play area and water park feature & hair braiding (extra $). They also loved ordering 'virgin' daiquiris at the bar! As for bugs...I lived in Florida for a year before and while I hate the roach critters however they are unfortunately a downside of florida life....think we killed 4 roaches in total in 7 days so I can live with that! Phone wasn't working in the home on 1st day - mentioned to guest services and was fixed that night. We had rented a car and wouldn't have wanted to stay here without our own vehicle-though construction on throughfare in front of resort is a bit of a pain but we managed ok. all in all we had a fab time and would definitely come back! Thanks Summer Bay!

Room Tip: loved the 3 bedroom house with own screened in pool overlooking the lake
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  • Stayed July 2014, traveled with family
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SummerBayResorts, Manager at Summer Bay Orlando By Exploria Resorts, responded to this review, July 24, 2014
Thank you! We are so glad to receive your feedback and hear that you and your family had a FABULOUS vacation experience at Summer Bay Orlando and that you would love to return.

We look forward to welcoming you back soon!
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1 review
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed July 19, 2014 via mobile

I will try to be brief. We stayed at one of the villas (504 101 B if I remember correctly). We saw and killed 4 huge cockroaches in less than 30 min. I have a phobia so I went to the clubhouse to complain immediately. We turned on the lights on because (read later). The receptionist very nonchalantly told me and with a rude tone that there were not cockroaches but palm trees bugs and that they were unavoidable at this place or in any other place in Florida. I have stayed in other hotels in Florida and have never seen one. Also, the pull out couch had to have some weird creatures inside because when the lights were out they started making some screeching noise and moving. The lady did not believe this either.
I will continue this in a different post in case I miss what I have typed.

  • Stayed July 2014
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SummerBayResorts, Manager at Summer Bay Orlando By Exploria Resorts, responded to this review, July 24, 2014
Thank you for your comments regarding your recent stay at Summer Bay Orlando. We apologize for your unpleasant experience.

Our housekeeping and maintenance team is committed to a rigorous daily pest control program to keep insects and in particular, the familiar Palmetto bugs - an insect which is a very common part of the wonderful Florida lifestyle enjoyed in this part of the United States - at bay.

The resort maintenance team has been alerted and has re-visited the unit which you occupied during your stay to inspect and treat as it is our sincere intention to maintain each and every one of the 500+ one, two, and three-bedroom units at Summer Bay Orlando to the highest degree of customer satisfaction possible.
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South Lake Tahoe, California
Top Contributor
116 reviews 116 reviews
31 hotel reviews
Reviews in 49 cities Reviews in 49 cities
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed July 19, 2014

Stayed 3 weeks at the resort and most everything was great. We didn't go to the parks or anywhere else, Summer Bay had enough to offer without spend more money on outside activities. The alligator show is a must see at the Big Kahuna pool; just beware of the inconsiderate smokers. The Man of Mystery is very funny on Sundays and we did not miss a show. All the people that work in the activity center are great, with many planned activities.

Our unit was very clean and we had no maintenance issues. It was well located next to one of the main pools. Gas grills were recently installed next to the building and they're cleaned each morning.

Hopefully, we'll be able to stay next year. It seems that the availability has become limited (probably due to the good reviews) and prices have increased. Some of the booking sites have a $7/day resort fee, which is something new also.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SummerBayResorts, Manager at Summer Bay Orlando By Exploria Resorts, responded to this review, July 22, 2014
THANK YOU for your favorable comments. Three weeks is a long time to fully take in the resort - that's 21 straight days of FUN, RELAXATION, and COMFORT - and all on the resort! That does say a lot about the on-site resort activities and amenities available to guests - many of which are complimentary. Ashley and her Activities team will be delighted to hear that you enjoyed the daily activities and friendly and informative staff.

And our maintenance and housekeeping teams will be thrilled to hear that you had no maintenance or housekeeping issues. Of course, had you experienced an issue, they would have welcomed the opportunity to address it immediately, correct the situation, and assist you in any way possible.

'Doing the right thing every day' is our commitment to each other and to YOU, our valued guest. It is our sincere pleasure to be of service to all our Exploria Resorts Owners, Exchangers, and Rental guests.

On behalf of the 500+ hospitality professionals, we look forward to welcoming you and your family back next year. It will be our highest complement to greet you again for a return vacation!
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New York
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed July 18, 2014 via mobile

Stayed here and had more than one bad experience!! The water park pool was great for the kids but there is no supervision and some parents don't supervise there children which makes it an unpleasant experience!!! Also waited 4 hours in the lobby for our room to be cleaned. Will look for a different place to stay next time.

  • Stayed July 2014
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SummerBayResorts, Manager at Summer Bay Orlando By Exploria Resorts, responded to this review, July 24, 2014
We regret that you enjoyed a less than satisfactory experience at the interactive kid's water playground during your recent vacation with us. As signage at the popular feature indicates - especially during the hot summer weather - children ages 12 and under are required to be accompanied by an adult. It is the responsibility of parents to provide supervision for their children so that all guests can enjoy the refreshing splash zone, climbing features and water slide.

We're sorry to hear that you had an extended wait prior to your check-in. This is NOT typical. For the convenience of all guests, resort check-in is at 4pm. This allows housekeeping and maintenance teams to ghoroughly prepare accommodations for guest occupancy. Guests who arrive to the resort prior to the designated time are invited to relax in the lobby and the surounding pool areas and are notified when reserved accommodations have been inspected for occupancy.

We thank you for your feedback and the opportunity to serve you during your recent stay at Summer Bay Orlando where our team of 500+ dedicated hospitality professionals strive for excellence and to 'do the right thing every day'.
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Steamboat Springs, Colorado
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 18, 2014

I just got back from a 3 night stay at Summer Bay. Overall, I was impressed with this property. We chose this place because we wanted a resort to stay at and not leave, so we wanted lots of activities. They have scheduled activities throughout the day and we took advantage of many of them. I will say that this resort is perfect if you have younger children. I wish I had known about it when my kids were younger. However, I was there with my daughter for her senior trip and girls that age can just hang out by a pool and be happy. There are separate pools for different locations throughout the property, which is nice because the 2 main pools can be very busy. The other ones are relatively quiet. The property is large and has a shuttle to take you on call throughout the property, but you can walk from one end to the other in about 15 minutes.
For the price of the property, I expected less quality than I discovered. For the price, which is very reasonable for a condo, I was very impressed with the grounds and the service of the staff. We were there over the 4th of July, and Summer Bay had no problem in handling the sold out situation.
My only complaint is the food. There are not many choices, and as we did not have a car and limited groceries, we had to eat on the property for 3 days. The shuttle will take you to the grocery store, and I recommend that if you plan to stay on site. I think most people buy groceries and/or eat at a Disney property, so for them it is fine to have an occasional meal on the property.
I am planning on staying here again in April, 2015. Overall, very impressed!

Room Tip: If you have little kids and don't mind noise, choose building #1. It is by the water park. It is...
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SummerBayResorts, Manager at Summer Bay Orlando By Exploria Resorts, responded to this review, July 22, 2014
Thank you for your feedback and sharing your positive impressions with others who are considering a family vacation to Summer Bay Orlando. Our dedicated team of hospitality professionals delights in the fact that we exceeded your expectations...

Yes, there is something for everyone here at Summer Bay Orlando. Resort amenities include daily activities, 4 heated swimming pools, a Kid's Interactive Water Playground, 18-hole mini golf course, Game Room, Fitness Center, Business Center, a 64 acre spring-fed lake with water sports rentals and beach, tennis, basketball, shuffleboard, horseshoes, volleyball and bocce courts, 2 playgrounds, complimentary WIFI, complimentary daily shuttle throughout the resort and to area theme parks -- all situated on 400 lushly landscaped acres where families can relax and enjoy vacation time without ever leaving the resort!
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Additional Information about Summer Bay Orlando By Exploria Resorts

Address: 17805 US Highway 192, Clermont, FL 34714
Phone Number:
Location: United States > Florida > Central Florida > Clermont
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 9 Specialty Lodging in Clermont
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Summer Bay Orlando By Exploria Resorts 3.5*
Number of rooms: 103
Official Description (provided by the hotel):
Whether you seek relaxation, exploration, or inspiration, Summer Bay Orlando by Exploria Resorts has something for the whole family. Experience a luxury family destination that delivers the thrill of Orlando's world-renown attractions with the comforts of a leisure getaway. Enjoy all the highlights of our 400-acre lavishly landscaped resort and 64-acre private lake, located a mere 10 minutes from Walt Disney World Resort. Summer Bay Orlando is the perfect Florida getaway for family, fun, and freedom.Luxury accommodations: Why settle for a cramped room when you can settle into a spacious sanctuary? From roomy hotel accommodations to two or three bedroom fully furnished condominiums, we've got you covered with home-style comfort. Enjoy a homemade dinner with the family. Step out on your balcony to watch a glorious Florida sunset. Or take the night off and watch a movie on your flat screen TV. Stress-free park hopping: hop on our complimentary shuttle to Epcot(R), Magic Kingdom(R) Park or Universal Studios Florida(R).Fun in the sun: Whether your goal is a relaxing escape or a spectacular adventure, Summer Bay Orlando can fulfill your desire with a host of activities, amenities, and dining options. ... more   less 
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Also Known As:
Summer Bay Hotel Clermont
Summer Bay Resort Orlando
Summer Bay Resorts

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