I will try to be brief. We stayed at one of the villas (504 101 B if I remember correctly). We saw and killed 4 huge cockroaches in less than 30 min. I have a phobia so I went to the clubhouse to complain immediately. We turned on the lights on because (read later). The receptionist very nonchalantly told me and with a rude tone that there were not cockroaches but palm trees bugs and that they were unavoidable at this place or in any other place in Florida. I have stayed in other hotels in Florida and have never seen one. Also, the pull out couch had to have some weird creatures inside because when the lights were out they started making some screeching noise and moving. The lady did not believe this either.
I will continue this in a different post in case I miss what I have typed.