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“Great Vacation Spot” 5 of 5 stars
Review of Summer Bay Orlando By Exploria Resorts

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Summer Bay Orlando By Exploria Resorts
3.5 of 5 Condominium   |   17805 US Highway 192, Clermont, FL 34714   |  
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Certificate of Excellence
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Great Vacation Spot”
5 of 5 stars Reviewed August 28, 2013 via mobile

I love this vacation spot close to everything. Staff great property very clean lots of activities for adults and children. My kids like staying at the resort better then Disney World. Lots of things to keep kids busy age 2 and up. Great Great vacation. Great place for small or large families. They have 1, 2 and 3 bedroom villas. Also actual houses you have everything. Home away from home just luxury vacationing.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2,483 reviews from our community

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  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dubuque, Iowa
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 28, 2013

My niece and I had booked a stay at the Summer Bay Resort in Clermont. The week we were to leave for the resort we found out one of the condo bulidings fell into a sinkhole. I contacted the resort and they were still taking our reservation. We left on our vacation and had a great time at Summer Bay Resort. We had no rental car or transportation. We had tickets to go to Sea World and we purchased transportation to Sea World and this cost $13.00 round trip. We also went to Florida Permium Outlet Mall and the transportation to the mall was $12.00 roud trip. There is free transportation to all the Disney Parks. We were close to the clubhouse in Building 404. We walked throghout the resort, however, they do have free transportation within the resort if you prefer not to walk. They also have free transportation to Denny's Restaurant and Publix Grocery Store for you to obtain groceries for the condo. They have several activities going on each day for you to participate in or you can create your own itinerary. They also have several pools to choose from. Most of the events take place at the Clubhouse pool or the Big Kahuna Pools. We did do several activities at the resort and were pleased. We stayed in a 1 bedroom condo and really had a lot of space for the two of us. The condo wwas very clean and we did not experience any roaches or ants as stated in previous reviews. The staff at the resort were all very friendly and we would definitely stay here again.

Room Tip: If you do not have any transportation I would stay in Building 400's or 500's. These are ne...
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gainesville, Virginia
4 reviews 4 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 25, 2013

I read some of the negative reviews on here and wondered if these people stayed at the same resort we did. We just returned form a week long stay at a 2 bedroom condo at Summer Bay Resort. It is the first time we have ever stayed here, but have stayed at plenty of other resorts in the area (Orange Lake, Polynesian Isles, Vistana, Kingstown Reef, etc.). Summer Bay was a very good resort. We arrived at 2PM on check-in day...they checked us in, but our room wasn't ready yet (check-in is at 4), so they took our cell phone number and told us they would call when the room was ready. While I expected it would be a long wait, we left and went to get a late lunch around the corner and they called us just as we sat down. All I had to do was go back and pick up the key, The resort staff will have you check-in at the activities desk to "validate" your parking pass, but they are really just trying to schedule you for the timeshare sales breakfast. I politely declined after they gave me their 2-minute explanation of what it was about. They didn't push any further, although the office called once a day during the week (after politely declining again in the first call, we just didn't answer the phone anymore. Anyone who needed to get ahold of us had our cell phone numbers...even the resort, but they never used my cell phone to pester me about the timeshare sales tour).

The 2 bedroom condo unit we had was spacious, clean, up to date, and had a nice view of the lake. Parking was ample and very close to the room. The pool was open 24/7 (unlike many resorts we have stayed at), which was nice if you wanted to go swimming at 1AM after a long day at the parks. The unit was equipped with everything you would need and expect from a resort, including everything you need to prepare your own meals. The location was very good. While it is near the west end of SR-192, it is still just a short 15-20 minute drive to the Disney theme parks and the traffic was much less than I remember it being on SR-192 east of I-4. If you are going to Universal, that is a bit of a drive. It is a little over an hour drive to the beaches (Cocoa Beach on the east coast or St Pete Beach on the Gulf side). There are a ton of dining choices within 1-5 miles of the resort (we didn't dine at the resort, so I can't speak to their offerings). We spent all of our pool time at the main pool by the check-in desk. The pool uses salt water (vice chlorine), so that was a bit of a surprise when we first got in....but it was fine...no chlorine burn or smell, but after several hours in the pool you can feel a bit like you have been pickled! It is still less irritating than chlorine.

The beds were all queen sized in the 2-bedroom condo. Not sure why the master bedroom didn't have a king size (which would have been a plus). It seemed there was enough room for a King. We normally sleep on a top of the line Sleep Number bed, so the bed at the resort was not the most comfortable to us....but, having said that, we found it more comfortable than the average bed.you find at a mid-grade hotel.

The unit had a nice patio (not screened in) off from the living room and master bedroom with a table and 4 chairs. The patio had a nice view of the lake behind the resort. They also had gas grills for your use....probably 20 feet outside of our unit. There was also a nice shaded walkway along the lake that also ran behind our unit.

Finally, our only real complaint was that the family above us had a young child who ran laps around the unit pretty much anytime they were at the resort and would jump up and down off the beds. This was not the resort's fault...and we didn't make an issue of it....but it was definitely an annoyance at times. Having had small children, we understand (to a degree). But you think they would have had the common courtesy to tell their children to calm down a bit out of respect for the people below them. We didn't hear the adults moving around, but that kid with the jumping and running definitely could be heard.

We saw no bugs until the last night there.....when we saw one small palmetto bug on the ceiling of the second bedroom. Having lived 6 years in Florida, this didn't cause us any alarm. We know that even when you spray regularly these little buggers still find their way inside. They are part of the environment in Florida (just like the lizards) I blame my son for leaving some food on his night stand.

Overall, we recommend this place as a very good resort....clean, up to date, pleasant, roomy, and enjoyable.

Room Tip: I recommend a condo with the patio facing the lake....I also recommend an upstairs unit as preferabl...
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed August 20, 2013

We arrived on Monday evening having seen at Newark Airport the news flash of the sink hole that had opened up and the building that collapsed the night before. Thankfully a guest had realised what was happening and no one was injured. Despite this they handled our arrival very professionally and we were allocated the show apartments in Bldg 502. The 2 adjoining apartments were superbly finished with quality furnishings and fully equipped. We had a minor problem with a hot water shower supply and none working door cards which we reported to reception. When no one contacted us that (or the next day) we stopped one of the resort team who quickly had guys in to solve our issues (so thanks to Eddy -Maintenance Supervisor)! The swimming pool near us was very clean and safe and we also had fun on the mini golf. We would certainly recommend this wonderful gated resort for a safe family holiday. Nearby is a mall with a Publix food store and Dennys for breakfast. Well placed on Highway 192 - so easy to get to and an easy 30min ride back down the I4 to all the Disney/Universal resorts. Well done to all the team members at Summer Bay. We loved our holiday

Room Tip: We would choose bldg. 502 as peaceful and with a lovely family pool!
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, TX
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 19, 2013

The Pros: Offers a free shuttle to and from DisneyWorld. From what I understand you had to pay to take the shuttle to SeaWorld or Universal Studios. It is a very big resort and you have lots of options on places to stay. There is a free tram that takes you from the resort to a little shopping center where you can buy groceries. That was convenient for us since we decided not to rent a car & had no transportation. The room was very big and overall very clean. There were multiple pools so if one was too crowded you could try for another one.

The Cons: BUGS! We had a cockroach in our room one of the nights. Even though we put up all our groceries in twist-ties and clips we still got TONS of ants all over our counters the first night. That was not pleasant. We also turned on the jacuzzi and bits of dead bugs came out - GROSS! The pool always had a lot of peopel at it - especially kids. Thankfully we were at the back so that pool wasn't as busy, however the pool at the front was AWFUL. I would never have tried to go there. It's also pretty far from DisneyWorld - it took us over an hour to get to/from the park because of traffic & the like.

We stayed at Summer Bay because my boyfriend's family had a time-share that we could use at this location. Since we spent very little time in our room it was tolerable. But the days that we spent at the pool I did not enjoy myself because of the loud, obnoxious crowd that it seemed to draw. Had I actually paid to stay here I would have been much more upset. I would not return.

Stayed May 2013, traveled as a couple
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Aiken, South Carolina
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed August 14, 2013

I first must say I was truly disappointed when I arrived... The pictures on the internet where nothing like what I actually seen when I got their.The first issue was the long check in service. then finally after that when i opened the door to the 1 bedroom condo the smell was over barring. It smelt like a musty, old closet. The look was so out dated and old you could tell it hadn't been updated in many years. The couison's on the kitchen chairs had old stains on them, the bathroom shower had mold along the edges, not to say the sheets on the bed had stains and a wrapper from the back of a maxi pad under the sheet. The resort proceeded to show me 3 other condo's, they all had issued and one of them the door didn't close. They finally said they didn't have anything else available. I also want people to know about the misrepresentation that i encountered at this place. The deposit is 150.00 dollars not 100.00, the cleaning fee is 55.50 not 55.00. Oh don't let me forget about the distance to universal from the resort. i was told it was 6.5 miles and that they had a free shuttle to the park.This was far from the truth. The park is about 19 miles from the resort and they don't shuttle to universal.Thank God cleanliness is next to Godliness and that I chose not to stay their because of the nasty condition of the rooms. The building they where trying to place me in was next to the building that fell in the sink whole. I thank God for helping make my decision that day.

  • Stayed August 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts, United States
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 13, 2013

I am an owner at Summer Bay and absolutely love it! I highly recommend to vacation here! Not sure what all the negative reviews are about because we have stayed there 5 out of the 7 years weve owned. No matter where were allowed to exchange our points we prefer to stay at summer bay! Weve stayed in the hotel, one bedroom condo, two bedroom condo and villa, three bedroom condo and the houses. we take someone new with us every time we go and everyone has loved it! Just like every other time share they try to sell it to you. This is how they stay in business. We've been on numerous time share presentations all over and these people are the least pushy but the most friendly! Every presentation/owners update we went on at summer bay offered a great breakfast, including eggs, sausage, bacon, etc...We have stayed in other places over the years and are proud to be owners at summer bay! They have tons of free activities for kids and adults, the staff is excellent, the space is perfect, and their units are very clean and fully equipped with all the appliances and utensils needed! Disney is less that 30minutes away. Walmart and target are both about 15min drive. We have always gotten what we were promised if not more. And the roaches are palmetto bugs.... Very common. Most likely they were brought in from the beach or pool area. We've never had problems leaving appropriate food out, like any place you should store it properly anyways. As far as what a timeshare resort has to offer this is by far the best, most comfortable, friendly, accommodating resort I've stayed at. And please don't act like the sink hole is by fault of Summer Bay... This was a natural disaster! As an owner in unit 104 I called to see how this affects me. The staff was very informative and handled my call very well! Although my heart goes out to the guests who are affected by this, I commend Summer Bay staff for how they handled the situation and got everyone out and safe!

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Summer Bay Orlando By Exploria Resorts

Address: 17805 US Highway 192, Clermont, FL 34714
Phone Number:
Location: United States > Florida > Central Florida > Lake County > Clermont
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 9 Specialty Lodging in Clermont
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Summer Bay Orlando By Exploria Resorts 3.5*
Number of rooms: 103
Official Description (provided by the hotel):
Whether you seek relaxation, exploration, or inspiration, Summer Bay Orlando by Exploria Resorts has something for the whole family. Experience a luxury family destination that delivers the thrill of Orlando's world-renown attractions with the comforts of a leisure getaway. Enjoy all the highlights of our 400-acre lavishly landscaped resort and 64-acre private lake, located a mere 10 minutes from Walt Disney World Resort. Summer Bay Orlando is the perfect Florida getaway for family, fun, and freedom.Luxury accommodations: Why settle for a cramped room when you can settle into a spacious sanctuary? From roomy hotel accommodations to two or three bedroom fully furnished condominiums, we've got you covered with home-style comfort. Enjoy a homemade dinner with the family. Step out on your balcony to watch a glorious Florida sunset. Or take the night off and watch a movie on your flat screen TV. Stress-free park hopping: hop on our complimentary shuttle to Epcot(R), Magic Kingdom(R) Park or Universal Studios Florida(R).Fun in the sun: Whether your goal is a relaxing escape or a spectacular adventure, Summer Bay Orlando can fulfill your desire with a host of activities, amenities, and dining options. ... more   less 
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Also Known As:
Summer Bay Hotel Clermont
Summer Bay Resort Orlando
Summer Bay Resorts

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