We have been to Summer Bay before and the resort itself did not disappoint. We were with our grandchildren this time (6 & 9) and had a fabulous time. I can't say enough about the activities staff. We had such a good time. We stayed in the Villas which were perfect for our needs. Unfortunately, we also signed up for the timeshare presentation. We are owners here and were treated well before so just wanted an update and to see units we hadn't seen before. We were disrespected, bullied and told half-truths and the "90 min." presentation went on for over 2 1/2 hours. I can't believe they treated their own owners that way. We will never take another time share presentation.