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“Would recommend this resort” 4 of 5 stars
Review of Summer Bay Resort

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Summer Bay Resort
3.5 of 5 Condominium   |   17805 US Highway 192, Clermont, FL 34714   |  
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Hotel amenities
Petionville, Haiti
Top Contributor
55 reviews 55 reviews
13 hotel reviews
Reviews in 25 cities Reviews in 25 cities
107 helpful votes 107 helpful votes
“Would recommend this resort”
4 of 5 stars Reviewed July 20, 2011

We spent 5 nights at the resort and loved our stay. We spent the first night at the Hotel and after we purchased a timeshare, we upgraded to a nice 2 bedroom villa and they even gave us 4 one-day tickets for Disney World and 4 tickets to a dinner show "Arabian Nights". The resorts has swimming pools, jetskis available, playground and waterpark for kids. Staff was courteous. The villa was spacious, clean and well equiped.

  • Stayed July 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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889 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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michigan
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 12, 2011

This was the end of our 2 week vacation. We stayed a week at the Villa's at Summer Bay Resort. I had traded through RCI and was very pleased with the villa. We had a 2 bedroom, 2 bath. Very lovely resort, the villa was very nice had a couple of things that could use a little repair, but nothing that effected our stay. We had already planned to go to Disney 5 days and wished we had more time to stay to the resort, lots to do.

  • Stayed July 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, Indiana
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 11, 2011

My husband and I are RCI owners and came for the week in early June. We had planned to go to a park on a few of the days, but found the pool & beach soo nice and relaxing that we stayed there almost every day. We stayed in a 2 bedroom and our room was very nice, with an extremely comfortable couch & chair. The only negative about the room was the fact that, being on the first floor, we could hear the people walking/running above us, sometimes at early hours in the morning.

The bar by the pool is very nice and the food at the outdoor restaurant was good. The place has gorgeous landscaping and is the first place we've ever stayed with RCI that has a 24-hour pool and hot tub (being in our mid twenties, we like to go to the hot tub late, and it's a bummer when they close at 9 or 10).

We weren't thrilled with the fact that we had to pay for wifi use in our rooms, but hey, we were there to relax. We would absolutely go back!!!

  • Stayed June 2011, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 11, 2011

We stayed in a 2 bedroom suite with a full kitchen. Room was ok! walked into a stale air, after cracking the windows and turning up the air it was better. I would like to meet the designer of this place (getting into the bathroom!) you walk into the bathroom and have to literally get behind the bathroom door to close it. really tight space! everytime I use the bathroom, its just makes me think about this place.... checking into the resort was good, as the receptionists were friendly. There are activities on the lake, some at a reasonable fee. THE MOST DISCOURAGING THING about this resort is that there is no Free internet WIFI service available. It's $10 access a day or pay $40 for the week. I have been to several small hotels and even motels where the internet is FREE! but to charge that much and say "We use a third Party!" thats disapointing! You can however go to the main clubhouse to access free internet! -doesn't make much sense to me. This resons single handidly would keep me from coming back,

  • Stayed July 2011, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYC
Contributor
16 reviews 16 reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 8, 2011

Summer Bay Resort was lovely place to stay. Nice clean facility with plenty of activities for the kids and adults to enjoy. While the two bedroom unit was not as large as Sheraton Vistana they were comfortable and I would stay there again. The unit had a balcony which was nice but it was not screened in like at other places.

  • Stayed May 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prince Edward Island
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 7, 2011

Only two downsides to Summer Bay. First was the $40 per computer per week WiFi access (there were 4 adults in our party, each with a laptop, each with a need to stay in contact with home or the office) ... we had just spent the previous week at the Cypress Palms which had free WiFi, so this was an unexpected shock, especially in a day and age when you can stay at a cheap Super 8 or Econolodge and get free WiFi. And the WiFi reception was sketchy at best ... when you are paying that much, one would expect much better. Second downside was the timeshare pressure ... the Cypress Palms where we had spent the previous week at knew that we were booked on an RCI exchange and therefore already had a timeshare committment so they didn't even try to waste our time or their time. Summer Bay could learn from that (and the free WiFi) ... as much as we loved everything else about Summer Bay, next year Cypress Palms may get our business because of those two factors. It got to the point where we were afraid to answer the phone or the doorbell ... how many times does one have to say "no, thank you"???

That said, the rest of our experience at Summer Bay was great. We loved the pool and beach area so much that a couple of planned "park days" went by the wayside so that we could just relax and enjoy the sun. Staff were friendly and helpful, and the units clean and comfortable. If it weren't for the Wifi and timeshare pressure issues, it would be no contest ... Summer Bay would be our choice next year, but those two issues swing the pendulum towards Cypress Palms or looking to see what else is available in the area as an RCI exchange.

  • Stayed April 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 30, 2011

The property itself was nice, however the management of the place was horrible. The first room we had stunk horribly and when we went to put our kids to sleep on the hideaway the thing was broken - mangled. They tried to move us to 3 other rooms and each of those rooms stunk like smoke or spray to cover up the smell. The security guard was supposed to help us move our luggage to our new room and he just drove away and left us standing in the parking lot. Waking up on day 2 was even worse. The key lock on the door broke and locked our 8 year old daughter outside while we were locked inside! It took us over an hour to get out after they finally broke the door down. We went to the front desk to complain and they offered us a free round of mini-golf for our troubles. There were several more incidents in the first two days that I won't go into. I explained that we were not going to attend a presentation of the resort and they still insisted that we would have to pay full price for our stay if we did not.

So - we went to the presentation and when we asked to leave after 90 minutes they tried to move us up to the "manager". They finally got the idea that we weren't staying any longer when we jsut told them. After that, however, they did not honor their committment to give us 2 $50 hotel cards and a Las Vegas trip without having to set through another presentation. I even had an email from one of their representatives stating the terms - didn't work.

Needless to say we will never again stay at a Summer Bay Property.

  • Stayed June 2011, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Summer Bay Resort

Also Known As:
Summer Bay Hotel
Summer Bay Hotel Clermont
Summer Bay Resort Orlando
Summer Bay Resorts
Address: 17805 US Highway 192, Clermont, FL 34714
Phone Number:
Location: United States > Florida > Central Florida > Clermont
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 Specialty lodging in Clermont
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Summer Bay Resort 3.5*
Official Description (provided by the hotel):
Whether you seek relaxation, exploration, or inspiration, Summer Bay Orlando Resort has something for the whole family. Experience a luxury family destination that delivers the thrill of Orlando’s world-renown attractions with the comforts of a leisure getaway. Enjoy all the highlights of our 400-acre lavishly landscaped resort and 64-acre private lake, located a mere 10 minutes from Walt Disney World Resort. Summer Bay Orlando Resort is the perfect Florida getaway for family, fun, and freedom.Luxury accommodations: Why settle for a cramped room when you can settle into a spacious sanctuary? From roomy hotel accommodations to two or three bedroom fully furnished condominiums, we’ve got you covered with home-style comfort. Enjoy a homemade dinner with the family. Step out on your balcony to watch a glorious Florida sunset. Or take the night off and watch a movie on your flat screen TV. Stress-free park hopping: hop on our complimentary shuttle to Epcot®, Magic Kingdom® Park or Universal Studios Florida®.Fun in the sun: Whether your goal is a relaxing escape or a spectacular adventure, Summer Bay Orlando Resort can fulfill your desire with a host of activities, amenities, and dining options. ... more   less 
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