We pulled in after a 15 hour drive only to find that the air conditioner did not work in the bed room. It was like a hot box. Also when we checked in I asked to confirm that we had a none smoking room. She said that they ask all the guest not to smoke in the rooms. And said if they smell smoke when cleaning that they spray something in the room. Then proceeded to tell us that sometimes the guest smoke in the room because if they smoked outside they would get arrested. My son could not get on the Wifi. When we asked why we were told that you had to step outside to get a signal because when the building was built back in the 60's they did not anticipate wifi. This was not what was advertised on the web site. I told the lady at the front desk that we would like a refund. We were told that we would have to speak to the manager the next day to see if we could get our deposit back. We stopped by the next day only to be told to call the following day because the manger did not come in. We called the following day only to be put off again. At that point I told the person on the desk that I did not feel that we owed anything. She said there was a charge for canceling . I told her we did not cancel,they did not provide us with a functional room. I called my cc company to void the charge. DO NOT BOOK !!!
- Official Description (provided by the hotel):
- The Clearwater Beach Hotel is situated on the southern end of Clearwater Beach overlooking the Clearwater Harbor. Just across the street is the Gulf of Mexico. We are only one block away from the sugar sand, the sparkling waters and spectacular sunsets at Clearwater Beach.Our outdoor courtyard lined with tropical flora is ideal for small weddings and receptions, while the heated pool allows our guests to relax and unwind with beautiful views of the harbor. All our newly-renovated guest rooms are equipped with refrigerator, microwave, coffee maker, iron and ironing board; complimentary cable channels and free high-speed internet access.Clearwater Beach Hotel is 100% non smoking and we are conveniently located close to places of interest such as the Clearwater Marine Aquarium and Pier 60. Other nearby activities include, boat tours with dolphin sightings, parasailing, snorkeling, deep sea fishing, bicycle rentals, and mini golf. ... more less
- Also Known As:
- Hi Seas Motel