The only thing nice about this place was we were able to check in early, as my children were sick. The furniture was old and shabby. The bathroom floor was sticky- the jaccuzi had MOLD around the jets! The carpet and walls were dirty and the place smelled. The layout of the room could have been better. The sitting room area was terribly cramped. The sofa sleeper when pulled out left NO room to walk around it and get to the door in case of an emergency. The evening staff was rude and unhelpful. I went to the front desk to inquire about laundry facilities (as they were not listed in the info book in the room) and requested extra towels, cleaning supplies, and trash bags. An hour later, I had to flag down someone in housekeeping in another hallway and then that person acted like I was asking for money out of her paycheck! And it would've been nice to know that there weren't any change machines in the laundry facility before hauling everything up there! (remember, I had inquired about the place earlier) My husband went to the front desk to make an inquiry- nobody there. Sign said they would be back in ten minutes. Fourty-five minutes later they were still not back! No answer on the phone at the front desk- just rang and rang. Same thing at check-out. Nobody there at 7:00 pm (checked out early). Waited fifteen minutes while BOTH front desk people were on break. And again, same rude service. All I can say is NEVER AGAIN!!!