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“Very impressed” 4 of 5 stars
Review of Holiday Inn Express Clearwater East - ICOT Center

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Holiday Inn Express Clearwater East - ICOT Center
2.5 of 5 Hotel   |   13625 Icot Boulevard, Ulmerton Road, Clearwater, FL 33760   |  
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Ranked #43 of 96 Hotels in Clearwater
Denham Springs, Louisiana
2 reviews
“Very impressed”
4 of 5 stars Reviewed June 18, 2014

Very nice property.
The hotel was undergoing some painting and repairs, was the only inconvenience
The property is centrally located to a lot of businesses in the area, also the airport.
The staff were all very professional and did a great job of helping guest with issues.
One lady at the front desk, Ms. Courtney , did an excellent job helping me with a last minute
check in, and was very helpful. Reasonable price also.
I will definitely stay at this property again.

Room Tip: Try to get a pool view if possible
See more room tips
  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnReneeGM, General Manager at Holiday Inn Express Clearwater East - ICOT Center, responded to this review, July 17, 2014
Thank you for taking the time to review your most recent stay at the Holiday Inn Express Clearwater East - Icot. We appreciate all of the great comments about the hotel and our staff. We looked forward to your next visit to the Clearwater area.
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130 reviews from our community

Traveler rating
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    5
See reviews for
34
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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English first
Jacksonville, Florida
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 14, 2014

Price was great. Room was great size and breakfast was very good. I would be sure and stay here again. The cookies at check in were extra nice. I did not use the pool but it was a very nice area. In room coffee too.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnReneeGM, General Manager at Holiday Inn Express Clearwater East - ICOT Center, responded to this review, July 17, 2014
Thank you for taking the time to review the Holiday Inn Express Clearwater East - Icot. We apprecaite all of the feedback we receive from our guests. We are glad to hear that the room size, price, and breakfast were great features you enjoyed. We can't say enough about those warm Otis Spunkmeyer cookies at check-in. They are hard to resist! We look forward to your next visit to the Clearwater area.
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Joplin Missouri
Top Contributor
142 reviews 142 reviews
28 hotel reviews
Reviews in 57 cities Reviews in 57 cities
148 helpful votes 148 helpful votes
5 of 5 stars Reviewed May 4, 2014

Very, very impressed with the hotel and service, in less that perfect conditions. Our Allegiant Airlines flight was cancelled. We were given a hotel room voucher. I called HI Express ICOT Center and asked whether they had rooms. They did. We, along with the other very disappointed/frustrated Allegiant Airlines passengers arrived at the hotel about midnight. The HI Express staff was gracious, understanding and most accommodating. I overheard one of the desk clerks say that they needed to call in their breakfast staff early, in order to accommodate us. The hotel rooms were beautiful and made us feel special after such a bad experience with Allegiant Airlines. They even offered to shuttle us to the airport the following morning. My ‘hats and hearts’ go out to HI Express for their efforts to please.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnReneeGM, General Manager at Holiday Inn Express Clearwater East - ICOT Center, responded to this review, July 17, 2014
Thank you for taking the time to review the Holiday Inn Express Clearwater East - Icot. We really appreciate all of the great comments and that we were able to be there in your time of need. A late night airline cancellation can be very frustrating, when all you want to do is get home to your own bed. I am glad that our team was able to make you all feel special and that they were accommodating to your situation. We do hope that on your next visit to the Clearwater area we get the pleasure of hosting you again.
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Coldwater
Senior Contributor
46 reviews 46 reviews
12 hotel reviews
Reviews in 23 cities Reviews in 23 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 30, 2014

staff is great upgraded our room as priority club members. There is a small bar in the hotel that is nice. Your are right next to tampa/st pete clearwater airport(pie). There is a Dollar rental car in the hotel. The rooms were clean and we had no problems at all at this hotel. Will book again when in the area.There is road construction going on the area that makes the hotel hard to find and get to but take advantage of the shuttles to and from the airport and no problems.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnReneeGM, General Manager at Holiday Inn Express Clearwater East - ICOT Center, responded to this review, May 2, 2014
Thank you for taking the time to review our hotel. Thank you for being and IHG Rewards Member! I'm glad we were able to provide you with the complimentary upgrade! Thanks fr the great comments on the staff. We look forward to seeing you again on your next visit to Clearwater!
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Saginaw, Michigan
1 review
5 of 5 stars Reviewed April 24, 2014

Booked this site for a mini vacation to the Clearwater Florida area. We were pleasantly surprised by the overall quality of the hotel. Beautiful room and pool area. Only regret we have is with the weather (wish it was warmer!!).

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnReneeGM, General Manager at Holiday Inn Express Clearwater East - ICOT Center, responded to this review, May 2, 2014
Thank you for taking the time to review our hotel. We are thrilled you had a wonderful stay, however I only wish we could have ordered you up some warmer weather! Looks like you will have to come back again to soak up our Florida sunshine!
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Mars Hill, North Carolina
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 23, 2014 via mobile

We stayed at Holiday Inn Express at Icot Center. Initially we had problems with our room:
*problems with housekeeping coming to clean our room.
*cable connection was extremely bad.
*smoke alarm battery peeping loudly which made it hard to relax.
When housekeeping findly came we explained our issues and they said maintainence would come tomorrow. He fixed the smoke alarm and said there was nothing he could do for the tv because it was satellite and when the wind blew it would continue to disrupt the signal coming though. He was very nice while fixing what he was able to. Most of our contact otherwise with the hotel staff was with the night auditor Billi S. Her positive demeanor, laid back personality and professionalism made us feel right at home and did everything in her power to make sure we enjoyed our stay despite our problems. We usually arrived late at the hotel and felt so welcomed when we came in. Billi made our stay at Holiday Inn Express wonderful!

  • Stayed April 2014
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnReneeGM, General Manager at Holiday Inn Express Clearwater East - ICOT Center, responded to this review, May 2, 2014
Thank you for taking the time to review our hotel and for your feedback. i am very sorry to hear that you experienced issues with the satellite television and the smoke alarm beeping, however I am glad to hear that our maintenance team was able to assist you. I'm equally thrilled to hear that Billi was such a great help to you and that she was able to provide you wonderful customer service.
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Halifax, Canada
Senior Contributor
41 reviews 41 reviews
8 hotel reviews
Reviews in 22 cities Reviews in 22 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed April 22, 2014

Great service, very clean standard hotel. Breakfast was good, but service could be friendlier. The pool area was great and made you feel like you were in a little oasis. Was disappointed and surprised that the standard rooms did not have a bar fridge.

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnReneeGM, General Manager at Holiday Inn Express Clearwater East - ICOT Center, responded to this review, May 2, 2014
Thank you for taking the time to review our hotel. We are very happy that we were able to meet all your needs. Thank you for the feedback regarding the microfridges. Currently we do have them in our upgraded room types, however we are strongly looking at getting them for all guest rooms. I will definetly share your feedback. We hope to see you again on your next visit to Clearwater!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Clearwater East - ICOT Center

Address: 13625 Icot Boulevard, Ulmerton Road, Clearwater, FL 33760
Phone Number:
Location: United States > Florida > Clearwater
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #43 of 96 Hotels in Clearwater
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Clearwater East - ICOT Center 2.5*
Number of rooms: 127
Official Description (provided by the hotel):
Discover all that Clearwater has to offer at the newly renovated 100% smoke free Holiday Inn Express - ICOT Center Clearwater, Florida. We are conveniently located where you can explore the Tampa Bay/St. Petersburg/Clearwater Area. We are located within minutes to the St. Pete/Clearwater Airport (PIE) and 15 minutes to the Tampa International Airport (TPA). Whether you're coming to Clearwater for business or just to get away, your room is your personal retreat. You'll have room to work, relax, and make the most of your day. Amenities such as free high speed wireless internet access, heated outdoor pool and whirlpool, and a lobby market stocked full of your favorite refreshments and snacks. Start your morning off right by enjoying our newly updated complimentary Express Start Breakfast Bar that now features hot entrees. The sports enthusiast will appreciate our closeness to NHL Hockey, NFL Football, and Major League Baseball, including Spring Training. Youth and college tournaments are growing in Clearwater and we are perfectly set within a 10 mile radius of soccer, baseball, lacrosse, swimming, and basketball complexes. We are minutes away from Clearwater Beaches, shopping, dining, and entertainment. Stay with us and experience true Florida Hospitality at the Holiday Inn Express - ICOT Center Clearwater, Florida. ... more   less 
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Also Known As:
Holiday Inn Express Clearwater East - Icot Hotel Clearwater
Holiday Inn Clearwater
Clearwater Holiday Inn

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