We had a thoroughly enjoyable stay, and a special mention to the GM Jayson for taking the time to come and meet with me to resolve some issues.
This hotel has spacious family suites (we stayed room 127, which was perfect for 2 Adults, 2 Children) the rooms are well equipped and have an excellent oversize shower.The swimming pool was heated to 85 degrees all year, and the hot tub was exactly that. We were provided with towels at reception for the pool, and it was excellent for the kids who were itching to get to the beach while the adults were busy organising the day!
Easy to find, even for a tourist, and plenty of free car parking. We used the priority club restaurant finder to discover Mugs on Missouri, which was 5 miles away and was amazing too.
So the work to do: Coffee and Cookies are offered available in the lobby all day - just make sure the coffee is hot, fresh and available, and that the cookie dish is never left empty. If you are going to offer it, then you must deliver that promise! Secondly, breakfast is served 0630-0930 Seven Days a Week. Guys, you need to offer breakfast until 1100 on a Saturday and Sunday for your Leisure travellers. Not everyone wants to keep business hours when on holiday - and remember you are close to the beach!! Finally, there was no recognition of PCR status. This can be difficult in a HIEx, however in the UK it is overcome with a couple of bottles of mineral water and a bar of chocolate in the room with a note from the GM extending their welcome. Easy fix!
I'm sure Jayson will have it all in hand.
Thanks again for a great stay!
- Official Description (provided by the hotel):
- Discover all that Clearwater has to offer at the newly renovated 100% smoke free Holiday Inn Express - ICOT Center Clearwater, Florida. We are conveniently located where you can explore the Tampa Bay/St. Petersburg/Clearwater Area. We are located within minutes to the St. Pete/Clearwater Airport (PIE) and 15 minutes to the Tampa International Airport (TPA). Whether you're coming to Clearwater for business or just to get away, your room is your personal retreat. You'll have room to work, relax, and make the most of your day. Amenities such as free high speed wireless internet access, heated outdoor pool and whirlpool, and a lobby market stocked full of your favorite refreshments and snacks. Start your morning off right by enjoying our newly updated complimentary Express Start Breakfast Bar that now features hot entrees. The sports enthusiast will appreciate our closeness to NHL Hockey, NFL Football, and Major League Baseball, including Spring Training. Youth and college tournaments are growing in Clearwater and we are perfectly set within a 10 mile radius of soccer, baseball, lacrosse, swimming, and basketball complexes. We are minutes away from Clearwater Beaches, shopping, dining, and entertainment. Stay with us and experience true Florida Hospitality at the Holiday Inn Express - ICOT Center Clearwater, Florida. ... more less
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- Also Known As:
- Holiday Inn Express Clearwater East - Icot Hotel Clearwater
- Holiday Inn Clearwater
- Clearwater Holiday Inn