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“Excellent” 5 of 5 stars
Review of Holiday Inn St. Petersburg North / Clearwater

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Holiday Inn St. Petersburg North / Clearwater
3.0 of 5 Hotel   |   3535 Ulmerton Road, Clearwater, FL 33762   |  
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Ranked #36 of 96 Hotels in Clearwater
GreenLeadersBronze level
Seminole, Florida
1 review
“Excellent”
5 of 5 stars Reviewed April 8, 2013

The hotel was beautiful. The staff was friendly and very helpful. They attended to my every need. It made my trip to Florida even more awesome. Definitely a home away from home. My favorite part were the beds. After a long day of traveling, it felt nice to sink into them. It was wonderful to come back to see a clean room after the cleaning staff had finished. The hotel property itself was really nice and fancy. Aa definite recommendation to my friends and family. Thank you so much for this.

Room Tip: The pillows/beds are amazing.
See more room tips
  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawn S, General Manager at Holiday Inn St. Petersburg North / Clearwater, responded to this review, April 19, 2013
Thank you for the great comments. We look forward to your future visits.

Shawn Stan, CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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154 reviews from our community

Traveler rating
    78
    34
    22
    11
    9
See reviews for
38
17
9
67
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • German first
  • Any
English first
Fort Wayne, Indiana
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 7, 2013

Although a beautiful lobby, they should have put some of that investment into their rooms. We stayed in wheelchair accessible room 108. As soon as I rolled in, I was not impressed. Room was only average size and barely gave me the required turning radius needed to get from bed to hallway. The bathroom was adequate but there was no access to the tub to transfer from WC to the tub. Theres nothing like dragging myself across the floor to take a bath. Then there's the clothes hangers. They were lying on the floor next to the ironing board that was propped against the wall. Why? Because there was NO closet in the room. Not even a rod. Really? Come on Holiday Inn, people in wheelchairs like to hang up clothes too. Needless to say, not impressed and won't be back. BTW, when I addressed this with the staff, I received only a blank stare and then the customary apology.

  • Stayed April 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawn S, General Manager at Holiday Inn St. Petersburg North / Clearwater, responded to this review, April 15, 2013
We are very sorry to hear about the problems during your stay. I have tried to contact you several times and have been unsuccessful. Please contact me as I would like the opportunity to make this situation right.

Shawn Stan, CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 4, 2013

I thought I was going to stay at a nice Holiday Inn - since the lobby looks renovated, but the service and rooms were terrible.

Almost all the rooms are attached rooms, so good luck trying to get some sleep if the next room is blasting the TV or talking loudly. The bathroom had a sagging popcorn ceiling and damp stale stench. The bathroom floor wasn't clean either.

Keep your shoes on when walking over the carpet. It doesn't feel clean. And the chair/ottoman has stains on it. I couldn't sit on it.

The night service was also poor. I called numerous times to the front desk, but they kept hanging up on me. When I finally when I finally went down to the front desk I knew why - they only had one person dealing with phones and checking in guests. It wasn't her fault, but poor management on HI's part.

There are lots of other hotels next to this Holiday Inn, so next time I'll choose another hotel, so long Holiday Inn!

  • Stayed April 2013, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawn S, General Manager at Holiday Inn St. Petersburg North / Clearwater, responded to this review, April 8, 2013
I appreciate you taking the time to review our hotel. I'm very sorry to hear your stay was less than desirable. Please feel free to contact me so I can make it right. We take pride in delivering service and it seems we did not do so in this case. I look forward to hearing from you.

Thank you again for your comments.

Shawn Stan, CHA
General Manager
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Stoughton, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 4, 2013

Staff are polite and professional, very accommodating.
Rooms clean,comfortable
The food in the resturaunt is very good.-they aim to please-Buffet was good.
Pool area was clean and comfortable
Free shuttle to airport, shopping or resturaunts

Room Tip: End unit less traffic
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawn S, General Manager at Holiday Inn St. Petersburg North / Clearwater, responded to this review, April 8, 2013
Thank you for your wonderful comments. We look forward to your next stay.

Shawn Stan, CHA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seminole, Florida
1 review
5 of 5 stars Reviewed April 3, 2013

We booked a surprise party in the ballroom for my mother in law's 75th birthday, and booked multiple rooms for overnight. Every member of the staff that I dealt with (from front desk to sales to food & beverage and everyone in between) was professional and friendly. I booked 3 rooms, and at least 4 other rooms were booked by friends/family for the night. I didn't hear or have one complaint, about anything.
When choosing food for the dinner party (55 guests) I assumed it would be basic, decent banquet food.... I am happy to report that I had no less than 25 people tell me (for days) how amazing the food was!
I am already looking for another opportunity to book this property, mini vacation or another party perhaps!

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawn S, General Manager at Holiday Inn St. Petersburg North / Clearwater, responded to this review, April 8, 2013
We are very glad to hear your event went well. I'm happy that everyone had an amazing time. We look forward to any future events you may have.

Thank you for your wonderful comments.

Shawn Stan, CHA
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham, United Kingdom
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed March 16, 2013

Stayed a couple of nights on business wouldn't want to go back. Rooms and corridors pretty stark and basic. Carpets in common areas stained and grubby. Breakfast basic and low quality ingredients. I'm sure there must be better places than this in the area.

Stayed March 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawn S, General Manager at Holiday Inn St. Petersburg North / Clearwater, responded to this review, March 18, 2013
I'm very sorry to hear you didn't enjoy your stay with us. Please feel free to contact me the next time your in town and allow us an opportunity to change your mind. I also would be interested in specific changes you would like to see at the property. We are always looking to make it better.

Shawn Stan, CHA
General Manager
727-577-9100
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New Smyrna Beach, Florida, United States
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 14, 2013

I have stayed in this hotel a number of times and I am always very satisfied with the accommodations and with the staff. The hotel has an upscale contemporary feel and the rooms are always neat and clean. I would have given this location an excellent rating if they had more choices on their breakfast buffet. The food they serve is well prepared but I would like more fresh fruits and a better assortment of breakfast breads and danish.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawn S, General Manager at Holiday Inn St. Petersburg North / Clearwater, responded to this review, March 18, 2013
Thank you for taking the time to review the property. We appreciate all the great comments. We are reviewing our selection on the buffet and hope to have some new items very soon. We look forward to your next visit.

Shawn Stan, CHA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn St. Petersburg North / Clearwater

Address: 3535 Ulmerton Road, Clearwater, FL 33762
Phone Number:
Location: United States > Florida > Clearwater
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Green Hotel in Clearwater
#11 Business Hotel in Clearwater
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn St. Petersburg North / Clearwater 3*
Number of rooms: 173
Official Description (provided by the hotel):
Holiday Inn, St. Petersburg North /Clearwater is conveniently located in the heart of the business district, and only minutes away from the Gulf beaches. You'll find comfort and impeccable service at one of the most convenient locations in Clearwater, FL. Contemporary hospitality and our courteous staff are eagerly awaiting your visit in our recently renovated hotel. Only 2 miles from St. Petersburg/Clearwater International Airport, and only 9 miles from Tampa International Airport, you'll spend less time in traffic and more time doing what you came to do in Clearwater, FL. Holiday Inn St.Petersburg North / Clearwater is also within close proximity to major attractions such as Raymond James Stadium, St. Pete Times Forum, Ruth Eckerd Hall and Tropicana Field. Relax in your well-appointed guest room featuring stylish and modernized decor, and enjoy amenities that include free high-speed Internet access, 32 inch flat screen televisions, executive desk space, in-room movies, HBO and cable television. Play a great game on our lighted tennis and basketball courts, and afterwards feed your appetite for friendly service and savory culinary creations at Aviator's Sports Pub and Lounge. Enjoy a swim in our crystal-clear outdoor pool and spa, or re-energize in our 24-hour fitness center. Dollar Rent-a-Car is also available on-site for your transportation needs. ... more   less 
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Also Known As:
Holiday Inn St. Petersburg Clearwater Airport Hotel Clearwater
Holiday Inn Clearwater
Clearwater Holiday Inn

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