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“Great Stay” 5 of 5 stars
Review of TownePlace Suites St. Petersburg Clearwater

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TownePlace Suites St. Petersburg Clearwater
2.5 of 5 Hotel   |   13200 49th Street North, Clearwater, FL 33762   |  
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Ranked #47 of 95 hotels in Clearwater
Amherst
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Great Stay”
5 of 5 stars Reviewed April 17, 2012

My husband and I stayed here for one night and thoroughly enjoyed our stay. It was Easter Sunday and the desk clerk was very helpful and friendly even though she was working on a holiday. The room and all common areas were very clean and all staff members were extremely friendly. This is exactly why I love Marriott properties.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager65, General Manager at TownePlace Suites St. Petersburg Clearwater, responded to this review, April 24, 2012
Dear Valued Guest,
I greatly appreciate you taking the time to review our hotel! We rely on reviews, such as yours, to ensure that we are meeting the guest expecation and providing a pleasant experience.

Our team members are our most valuable asset and we are proud of their accomplishments. We are particularly pleased when we succed in making a valued guest feel welcome.

Thank you for staying with us!

Warm Regards,
Christine Sieber
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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79 people have reviewed this hotel

Traveler rating
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    12
    7
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29
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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  • Italian first
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English first
Orlando, Florida
Top Contributor
58 reviews 58 reviews
27 hotel reviews
Reviews in 35 cities Reviews in 35 cities
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed March 25, 2012

Just way too many substandard issues with this location. Room was tidy and we were afforded early check-in by the front desk. Design-wise, we had a two-bedroom suite and they should have really configured the suites with the bathroom somewhere else besides one of the bedrooms. Very inconvenient. The common areas were all grimy looking, including the entry to our building. Included breakfast consists of cereal, green bananas and hard apples. This is no longer a driver for making lodging decisions for us. They could charge more and improve the quality.

  • Stayed March 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager65, General Manager at TownePlace Suites St. Petersburg Clearwater, responded to this review, March 26, 2012
Dear Valued Guest,
I great appreciate your feedback in regards to your recent stay at the TownePlace Suites. Please accept my apolgies for any inconveniences you experienced during your stay. I will meet with the leadeship team and share your comments. Please be assured that all your concerns will be discussed and corrective action will be taken.

It's from comments, such as yours, that we rely on to make improvements and maintain the high Marriott Standards that our travelers have grown to love and expect. If you get back to Clearwater, please come back and stay with us again!

Many thanks for your review and comments.

Warm Regards,
Christine Sieber
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 17, 2012

Oven didn't work.
Stove fan didn't work which caused me to set off the smoke alarm. (When that occured I tried to pick up the phone and call the front desk, guess what, that didn't work either)
The sofabed was more "spring" than mattress ...

The pillows were not Marriott!!!!!

The TVs were OLD, even the TV channels were different than the list provided.

The best part was the short stay!

  • Stayed March 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager65, General Manager at TownePlace Suites St. Petersburg Clearwater, responded to this review, March 19, 2012
Dear Valued Guest,
Thank you for taking the time review our hotel. Please accept our sincere apologies for any inconveniences you experienced during your stay. Let me assure you it is our intention to maintain the highest levels of quality and service. With this goal in mind, I have discussed your concerns with our staff in hope that we may avoid such concerns in the future.

We greatly appreciate your feed and hope that if get back to the Clearwater area that you will give us another opportunity. Your continued loyalty is very important to us.

Warm Regards,
Christine Sieber
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Top Contributor
85 reviews 85 reviews
36 hotel reviews
Reviews in 46 cities Reviews in 46 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed February 15, 2012

spend one night there..very convenient location.. nice, clean and spacious rooms, quiet..
the personnel that checked us in was very friendly and accomodating.. breakfast the typical with muffins and yoghurt.. small area to sit.. overall good value

  • Stayed January 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rehoboth Beach, Delaware
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 19, 2012

My friend and I stayed at this hotel for 3 nights the beginning of this month. We were very pleasantly surprised with an upgrade to a 2 bedroom suite. This included a small kitchen with a full sized refrigerator, stove, dishwasher & microwave. There were 3 TV's, although they really need to be updated. Also included was a complimentary continental breakfast served in the lobby. They could use more tables for breakfast and a waffle maker would be great.

Overall, it was a good value for the price. It could us a bit of updating. Staff was great! Very friendly and helpful. I would definitely stay here again, and as I have family in Clearwater, it's very likely that I will be here in the future.

  • Stayed January 2012, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed January 6, 2012 via mobile

We had reservations to stay here, we had a used a promo code that was supposed to be half off, there is no way this place is selling rooms for the $110 that was supposed to be regular price! Coming into the area we immediately noticed undesirables congregated at the gas station next door, as we drove through the parking lot there were several low class males sitting at a table with a female drinking beer, all of the doors were open on their car, leading me to believe they possibly were not even staying there, we circled the lot and the female got up and walked toward us, then continued on to the edge of a retention pond when she realized we were not going to stop. She was obviously high and most likely a prostitute. We did not even go into the lobby, we called Marriott and expressed our concern that they would put their good name on this place, they found us a room at a much better hotel for just a little more!

  • Stayed December 2011
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager65, General Manager at TownePlace Suites St. Petersburg Clearwater, responded to this review, January 19, 2012
Thank you for taking the time to post your comments. Although our hotel has an excellent safety record, I greatly appreciate your feedback and will share this with the staff. If you get back to the Clearwater area, I hope that you would give us another opportunity to earn your business.

Warm Regards,
Christine Sieber
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tulsa, Oklahoma
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed November 13, 2011 via mobile

The hotel is in disrepair although the lobby looks nice. Doors which say they are locked for guest safety are in fact unlocked. Tv in room is an old 19inch tube type from 1992.

All this said the room is clean.

  • Stayed November 2011
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager65, General Manager at TownePlace Suites St. Petersburg Clearwater, responded to this review, November 17, 2011
Thank you for taking the time to share your comments and feedback in regards to your recent stay.

We credit our success in the lodging industry to providing great service and accomodations at affordable prices. I thank you for taking the time to let us know where improvement is needed so that we may continue to maintain the Marriott standards that our customer expect.

I sincerely hope you will give us another opportunity and stay with us again.

Warm Regards,
Christine Sieber
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about TownePlace Suites St. Petersburg Clearwater

Address: 13200 49th Street North, Clearwater, FL 33762
Phone Number:
Location: United States > Florida > Clearwater
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #47 of 95 hotels in Clearwater
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites St. Petersburg Clearwater 2.5*
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Also Known As:
Towneplace Suites St. Petersburg Clearwater Hotel Clearwater
Towneplace Suites Clearwater

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