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“Rock and Rolling Experience-Awesome, Amazing Great customer service” 5 of 5 stars
Review of Courtyard by Marriott St. Petersburg Clearwater

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Courtyard by Marriott St. Petersburg Clearwater
3.0 of 5 Hotel   |   3131 Executive Drive, Clearwater, FL 33762   |  
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Ranked #45 of 96 Hotels in Clearwater
North Charleston, South Carolina
Top Contributor
101 reviews 101 reviews
31 hotel reviews
Reviews in 42 cities Reviews in 42 cities
23 helpful votes 23 helpful votes
“Rock and Rolling Experience-Awesome, Amazing Great customer service”
5 of 5 stars Reviewed January 7, 2013

This Hotel has lot of convenience to guests, tourists and what not. They are really centrally located and very quiet. Lot of restaurants and nearby place. Parking is so peaceful.

Had a great experience with the Staff especially Dominique Fuentes -> She is very young, quick, does multi-tasking. She is prepared to help out on Projector, in the conference room and what not. Great Enthusiastic, highly reliable, honest, very young, sharp- she can plug in for laptop and projector- very smart kid. She really cared and travelled extra mile to this success.
Adrienne Milburn -> She can understand Asian Indian english -like my accent on the food, ability to absorb, work out and manage things. She had a great basketball party in the
morning breafast in the other conference room-she could manage, do things in proper fasion and people who came there who were staying as guests.
Her Shift was going to be over at 11 AM. She took time to stay till 1 PM and do the Last Minute lunch even though they dont do lunch, they were kind enough to manager
team. They all really enjoyed the hospitality. She is remarkable, understands, a Great Host. Outstanding good person. As soon as I showed up, she was able to
get the print out which i had sent to you and Ashley- What an amazing- She can tell everything in no time.. She tells for the meeting it is 5 people not 4!!:)
She is really sharp person.

Jen Elderbroom -> Really most positive manager i have ever seen. Very thorough, Really flexible. Ability to manage last minute crisis and request Adrienne to stay and what not. She is great manager , has always cheerful nature- Most pleasing and pleasant manager i had seen for such young person like Jennifer. She is a great asset for the management team.
Kelly -> from Residence Inn - she came out to help the Front desk- Very nice and good person. She is prepared to come out to suggest and help out on Dish network during the breakfast. Very nice, caring and good person. She cares for Marriott. She supports so much about Residence inn-thats called dedication, sincerity.

Ashley was really great, well mannered and good person.

Above all Mike cote was a great person , he did a great job.

Good work should not go unnoticed. This has to be objective- as you know i did mention about these people are really good, cares for customers- they are best for Hospitality industry..I cannot comment any other person since these people really made a difference during the visit..Most positive and helpful.


I had flew from Charleston, SC to Tampa and drove to Clearwater, Florida

Room Tip: This place is close to lot of restaurants -newly renovated, parking lot is really quiet and nice
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mcote88, General Manager at Courtyard by Marriott St. Petersburg Clearwater, responded to this review, January 31, 2013
Thank you for taking the time to share your experience during your recent visit to the Courtyard St Petersburg/Clearwater. I am so happy to hear that our staff went above and beyond to exceed your expectations. We continue to practice the art of great service and your comments are certainly a boost to our confidence. I have shared your comments with my team to again show that exceeding our guests expectations doesn't go unnoticed. I really appreciate your kind comments and we look forward to seeing you again soon.
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94 reviews from our community

Traveler rating
    30
    43
    16
    3
    2
See reviews for
21
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Paterson, New Jersey
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 3, 2013

This hotel is a bit hidden off the main road, but its between Rte-19 and I-275 and close enough to everything you need. (Cracker Barrel, Panera Bread, Dunkin D, CVS, Publix, malls, beaches ...) Its very quiet and clean. The room was up to date and had no problems. The staff is very courteous and helpful. We didn't use any amenities, so IDK what they have. My wife says she would stay here again, and that says a lot.

Room Tip: A great choice on Priceline.com for the Clearwater / St Petersburg / Tampa areas.
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mcote88, General Manager at Courtyard by Marriott St. Petersburg Clearwater, responded to this review, January 31, 2013
Thank you for providing your experience during your recent visit to the Courtyard St Petersburg/Clearwater. I am glad to hear you enjoyed your visit and hope that you can enjoy our Bistro, which proudly serves Starbucks coffee and our rooms which offer a patio or balcony to our Coutyard. We look forward to seeing again soon!
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Venice, FL
Top Contributor
180 reviews 180 reviews
51 hotel reviews
Reviews in 89 cities Reviews in 89 cities
156 helpful votes 156 helpful votes
4 of 5 stars Reviewed December 10, 2012

We find this is a great location for accessing various attractions in the Tampa/St. Petersburg area. Weekend rates are super low, and the courtyard with pool and landscaping and the indoor hot tub are nice. Newspapers, wifi, business center, bistro, all the things you expect are there and well maintained. Fast food and other restaurants are nearby and the nearby airport and major traffic artery did not prove to be dispruptive.

Room Tip: rooms facing the courtyard have balconies so you can get fresh air.
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mcote88, General Manager at Courtyard by Marriott St. Petersburg Clearwater, responded to this review, January 31, 2013
Thank you for providing your experience and feedback during your visit to Clearwater. I was very pleased to hear that you enjoyed your stay and were able to enjoy the Bistro and Courtyard area. We look forward to seeing you again soon.
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Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 25, 2012

Excellent hotel, staff is fantastic, especially Ashley. Cannot say enough great things about this hotel. Will stay here again, very convenient to everything. The grounds are very well kept, rooms are clean and the beds are the best. A/c, heat very quiet. Large bathrooms with great showers.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mcote88, General Manager at Courtyard by Marriott St. Petersburg Clearwater, responded to this review, November 27, 2012
Thank you for your feedback about your recent stay. I am glad to hear Ashley took great care of you during your stay. She is one our best! We look forward to your next visit to Clearwater.

Sincerely,

Mike Cote
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OnondagaHill
Top Contributor
64 reviews 64 reviews
32 hotel reviews
Reviews in 35 cities Reviews in 35 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed November 13, 2012

We stayed here for two nights and upon arrival I asked the clerk "Lyle" if he could give me a room with a King room. At the same moment the manager (I assume that is who he was) chimed in and stated that since I purchased the room through Priceline, they could only offer me a room with 2 beds, vs. King. I guess I could understand this if the hotel was sold out for that night(s), but the hotel was not busy. Oh well..... maybe better luck next time.
The room was very nice with clean, fresh linens and decent pillows, nice carpeting. The bed was very comfortable. Didn't like the lighting (floresent). We really enjoyed having a balcony with a sliding door that allowed fresh air in vs. having to run the A/C. That was a real plus. This hotel is basically right off the main drag in a business park that has other neighboring hotels such as La Quinta, Extended Stay, etc. I did notice alot of Marriott hotels all clustered in the same area. The Courtyard by Marriott hotel was surrounded with trees/greenery. Very peaceful setting and quiet. 2-Story building. Beautiful lobby! Lovely outdoor courtyard with pool. Definitely a super choice to stay at. We will be back in the near future. Stores/Restaurants all nearby. CrackerBarrel right down the road, Starbucks within walking distance, a good sportsbar also down the road. Very convenient to the highway and other road connections. The only disappointment we really had was that we got unlucky with our "next door room neighbor". A bunch of guys who were talking at the top of their lungs late at night, slamming doors, etc. We encountered this the both nights we were there. I think having that adjoining door to the room next to us didn't help because it seemed the noise flowed right through this door. The first night after they quieted down they must have fallen asleep with the tv on and all night long until the morning it sounded like Daffy Duck blaring, but you couldn't make out what was on tv. Funny but not funny. This was unfortunate because other than that this hotel was nice and quiet!

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mcote88, General Manager at Courtyard by Marriott St. Petersburg Clearwater, responded to this review, November 27, 2012
Thank you for the candid feedback on your recent stay. One of the great features of our hotel are the blacony and patio access. Almost all of our rooms have this feature. We will be completing a rooms renovation in April 2013 that will improve the room lighting, room and bath decor and new ergnomic desk and sofa seating. We are very excited about the upcoming enhancements and feel this will create a brighter and comfortabel space to relax and unwind. You mentioned that Starbucks was right down the road, The Bistro offers Starbucks specialty coffee's 24 hours a day as well. Again, great feedback on your experience and I will be sure to review your comments with my staff. Thanks so much for choosing the Courtyard and we look forward to having you stay with us in the near future.

Sincerely,

Mike Cote
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2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 10, 2012 via mobile

We stayed here for 2 nights, the hotel was very clean and the staff very nice, the bistro was a nice addition to the hotel, better then most hotel breakfasts. They also sere Starbucks coffee, rooms were pretty quiet as well

  • Stayed November 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mcote88, General Manager at Courtyard by Marriott St. Petersburg Clearwater, responded to this review, November 27, 2012
Thank you for your kind response about your recent stay. We are very excited about the Bistro and it's offerings. We continue to create some great seasonal offerings that will surely tempt your taste buds. We appreciate your comments and our staff is looking forward to serving you again in the near future.

Many thanks,

Mike Cote
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Atlanta
Top Contributor
78 reviews 78 reviews
40 hotel reviews
Reviews in 42 cities Reviews in 42 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed November 1, 2012

Well maintained property. Extremely clean. The courtyard has a nice pool on one end, a gazebo in the middle and outdoor sitting area. The lobby is newly renovated with the large touchscreen TV offering local points of interest, weather, news, etc. The Bistro is attentively served and provides good breakfast and dinner options. Fitness room is sparse with 2 treadmills (each with its own tv), Elliptical, bike, some dumbbells and a bench- small room. Bed was comfortable. I received an upgraded room which had a separate sitting area. I asked and I received. The property is tucked back in an access road off a main highway. You drive past a La Quinta and Fairfield Inn to reach the hotel. If you prefer dining off site there are many options within a 3 mile radius.

Room Tip: Received an upgrade to room 128. It is equipped for handicapped. Has a separate large bedroom and si...
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  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mcote88, General Manager at Courtyard by Marriott St. Petersburg Clearwater, responded to this review, November 27, 2012
Thanks for taking the time to share your experience during your recent stay with us. We are looking into expanding our fitness center in the near future and will be completing a rooms renovation in the 2nd quarter of 2013. We are very excited about the upcoming changes and hope you will come back and see our improvements. Thanks so much for choosing the Courtyard, we look forward to your next visit to Clearwater.

Sincerely,

Mike Cote
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott St. Petersburg Clearwater

Address: 3131 Executive Drive, Clearwater, FL 33762
Location: United States > Florida > Clearwater
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#20 Business Hotel in Clearwater
#37 Family Hotel in Clearwater
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott St. Petersburg Clearwater 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
Courtyard By Marriott St. Petersburg Clearwater Hotel Clearwater
Courtyard St Petersburg Clearwater
Courtyard Clearwater
Clearwater Courtyard
Clearwater Marriott

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