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Courtyard by Marriott St. Petersburg Clearwater: Traveler Reviews

3.0 of 5
3131 Executive Drive, Clearwater, FL 33762
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Courtyard by Marriott St. Petersburg Clearwater
Ranked #37 of 95 hotels in Clearwater
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51 reviews from our community

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Traveler rating
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Date Rating
Lake of the Ozarks
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
“Excellent Marriott!”
5 of 5 stars Reviewed September 16, 2012

We stayed here for a quick one-night stopover, however we wouldn't have minded staying longer! The hotel is very convenient to the St. Pete/Clearwater airport. The beds and pillows were comfortable, entire property was well maintained and clean. Nice having a Starbucks in the lobby...we had their oatmeal for breakfast which was really nice after arriving at 2:30 a.m. The only drawback is that their entrance is hard to find after dark, especially if you're unfamiliar with the area.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask SanibelSunset about Courtyard by Marriott St. Petersburg Clearwater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mcote88, General Manager at Courtyard by Marriott St. Petersburg Clearwater, responded to this review
October 16, 2012
Dear Valued Guest,

Thank you for the wonderful rating and feedback about your stay with us. We continue to look for ways to make our location easier to find. This is a common theme from any new guest trying to get to the hotel. I am glad to hear the accomodations met your needs and that your were able to enjoy a fresh Strabucks from the Bistro. We look forward to seeing you again soon!

Safe travels,

Mike Cote
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fredericton, NB
Top Contributor
86 reviews 86 reviews
64 hotel reviews
Reviews in 44 cities Reviews in 44 cities
134 helpful votes 134 helpful votes
“Good Value-Good Service”
3 of 5 stars Reviewed September 13, 2012

Checked into this clean Courtyard by Marriott. Location was perfect for flying out of Clearwater airport. The location is also convenient to many shopping establishments and a short drive to the beach. The shuttle to the airport was free and prompt which was a nice amenity for us. The hotel is very clean. The business centre could use some attention, two computers were not working and when I sat down at the third one the screen went off. Normally with my laptop this isn't an issue but when you need a printer it is nice if the computers work. The room itself was clean and had what we needed including comfortable clean beds. There was nothing in this hotel that stood out and screamed "WoW" but there was also nothing that screamed "don't stay here" either.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask RebeccaKiraHannah about Courtyard by Marriott St. Petersburg Clearwater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mcote88, General Manager at Courtyard by Marriott St. Petersburg Clearwater, responded to this review
October 16, 2012
Dear Valued Guest,

Thank you for taking the time to share your comments about your stay with us. I would like to apologize for the lack of working computers in our business center during your stay. We have addressed the issue with our IT team and we are operating at full speed. We will start a full rooms renovation in April 2013 and hope you will give us another opportunity to create the "WOW" factor. Hope to see you soon!

Sincerely,

Mike Cote
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Bella Vista, Arkansas
Top Contributor
188 reviews 188 reviews
160 hotel reviews
Reviews in 123 cities Reviews in 123 cities
99 helpful votes 99 helpful votes
“Please replace the desk chairs.”
3 of 5 stars Reviewed September 12, 2012

I was really concerned when I read some of the reviews on Tripadvisor and Yelp regarding this Courtyard, especially the review about rooms looking like they were from a dated Comfort Inn or Super 8... and the review about fleas in the guy's room!? Yikes! When we drove up I was nervous again when I saw that this was the "old style" Courtyard Marriott, rather than a newer property. I am Marriott Gold this year (although I doubt I'll maintain it for 2013) and have high expectations for the Courtyard brand.

The lobby, however, has been renovated and is probably the only hotel lobby where I would feel comfortable just sitting and hanging out. Hallways still have the old carpet, but my room appears to have been recently renovated too. Nice dark blue carpets, plenty of power outlets, fast internet, comfortable bed. Hard to complain!

My only legitimate complaint as a business traveler is the desk chair -- it is not in any way ergonomic. I would like a chair that would allow me to sit comfortably and work at my desk. As I write this I have a bad pain in my back because the chair (at it's highest) sits about 6 inches off the floor and my hands are level with my chest to type. Not ideal. Replacing these chairs would go a long way towards a better review.

  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Mike W about Courtyard by Marriott St. Petersburg Clearwater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mcote88, General Manager at Courtyard by Marriott St. Petersburg Clearwater, responded to this review
October 16, 2012
Dear Marriott Gold Elite Member,

Thank you for your candid feedback about your stay. Unfortnately, the comments and pics on Yelp have been their a...
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Nashville, Tennessee, United States
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
18 helpful votes 18 helpful votes
“Convenient to tampa”
4 of 5 stars Reviewed September 4, 2012

This hotel is located not far from the first exit off of I-275 after you cross the bridge from Tampa Bay. They offered a great weekend rate that I took advantage of on a Saturday night. There are a couple of fast food restaurants that you can walk to from the hotel, including a Chick-fil-a. This hotel was about 30 minutes from the beach and less than 30 minutes to the airport at non-peak traffic hours.

The hotel was quiet and in a safe area adjacent to some other hotels and office buildings. I would stay here again if I were in this area. I left very early in the morning and felt safe in the dark parking lot.

  • Stayed August 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask TNRetired about Courtyard by Marriott St. Petersburg Clearwater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mcote88, General Manager at Courtyard by Marriott St. Petersburg Clearwater, responded to this review
September 11, 2012
Thank you for taking the time to share your experience during your stay with us. I know you have plent y of choices in Clearwater. We look forward to...
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South Florida, Florida
Top Contributor
50 reviews 50 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
“Not my cup of Joe”
2 of 5 stars Reviewed August 14, 2012

I have stayed at many nice Marriott's and Courtyards and expected the same fine standard at this hotel. Boy were we disappointed! This hotel has clearly risen from the ashes of a bad Comfort or Days inn and was remade into a bad Courtyard by Marriott. The public rooms and the pool are lovely. . . but. . .the rooms are the same footprint of tiny Super 8 motel rooms and the bathrooms had the same paper-tissue towels of yesteryear. The room had tiny hopping bugs - fleas, maybe? that appeared in the morning everywhere. Most disappointing was the staff since we generally can get a smile out of anyone. We always ask local staff to tell us where they like to go to eat. When asked about their recommendations for dinner, we were referred to the computer screen in the lobby. No interaction or interest exhibited at all - and there were not any customers waiting for them - they just didn't care enough to have a conversation with a guest when a computer could so do the trick instead. When my husband went to the "bistro" area in the am in search of coffee, instead of pointing out the free coffee 20 feet away in the lobby - they charged him $2 for a cup of the same joe. With so many other options nearby, why go here at all?

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  • Stayed August 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask lwsara about Courtyard by Marriott St. Petersburg Clearwater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mcote88, General Manager at Courtyard by Marriott St. Petersburg Clearwater, responded to this review
August 28, 2012
Thank you for your candid feedback about you stay with us. I apologize for not meeting your expectations with our room product. We are anxiously awaiting the start of our rooms renovation. Most cencerning is the lack of staff service and how we failed to personalize your experience. I will review your comments with my staff to ensure we are providing the highest level of service you have come to expect form Marriott. I hope you will give us another opportunity to show you that we can deliver a superior service experience. Again, ,my sincere apologies for the poor experience and look forward to ensuring your next stay is what you expect from Marriott.
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Additional Information about Courtyard by Marriott St. Petersburg Clearwater

Also Known As:
Courtyard By Marriott St. Petersburg Clearwater Hotel Clearwater
Courtyard By Marriott St. Petersburg Clearwater Hotel
Courtyard St Petersburg Clearwater
Courtyard Clearwater
Clearwater Courtyard
Clearwater Marriott
Address: 3131 Executive Drive, Clearwater, FL 33762
Phone Number:
Region: United States > Florida > Clearwater
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#37 Family Hotels in Clearwater
Price Range: $
Hotel Class:3 star (3*)
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