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“Family vacation, our one and only, to Florida” 4 of 5 stars
Review of Residence Inn St. Petersburg Clearwater

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Residence Inn St. Petersburg Clearwater
3.0 of 5 Hotel   |   5050 Ulmerton Road, Clearwater, FL 33760   |  
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Ranked #19 of 95 hotels in Clearwater
1 review
“Family vacation, our one and only, to Florida”
4 of 5 stars Reviewed July 16, 2013

Our room was dusty and there was a lot of hair in random places. The bed skirt on the bed upstairs was filthy. There was a wad of gum on the floor; however, the manager was very nice, Jamie, and reassured that she would take care of the issues. The room sz was perfect for our family of six (two bedroom suite). The property overall was pretty and the staff was friendly. Had an issue with one front desk attendant but it was not a big deal. Family vacation was a blast. Wish we could have had our extension for one more night but they were booked.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeniseKauble, General Manager at Residence Inn St. Petersburg Clearwater, responded to this review, July 18, 2013
Dear Garrett10of6,

Thank you for sharing your experience at the Residence Inn St.Petersburg Clearwater! I am truly happy to hear that Jamie was able to rectify the situation you enountered and that you even wanted to stay longer.
I would like to apologize for the issue you had with your room. I assure you we take great pride in keeping our property clean. We did have many early check ins on the day of your arrival, which we did our best to accomodate, but it did result in our room inspection process being disrupted. I assure that I have addressed this with my team and this will not be the case moving forward.
Our staff would have been happy to correct the issues or locate another room if we had known of your concern that afternoon. We would never want you or any guest to be dissatisfied with our hotel and would have made every effort to rectify this situation sooner.
I also apologize that the front desk agent was unable to extend your stay, we did not have any availability on the evening that you wanted to extend.

Thank you again for staying with us and we hope to see you in the future!

Sincerely,
Denise Kauble
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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93 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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  • Italian first
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English first
Vancouver, Canada
Top Contributor
99 reviews 99 reviews
33 hotel reviews
Reviews in 39 cities Reviews in 39 cities
107 helpful votes 107 helpful votes
4 of 5 stars Reviewed July 12, 2013

The kids loved the 2 story, 2 bedroom loft room! I must say that I did enjoy the extra space (there were 5 of us), but I wasn't as thrilled with this place as the kids were. I did like having 2 bathrooms and 3 TVs (it was almost in excess!!!).

The good: Lots of space, well appointed kitchen, great breakfasts and social hour (taco night our first night and then BBQ night our second night), nice grounds, basketball court, and nice pool (despite my niece getting stung by a hornet there).

The bad: Uncomfortable beds (waaay too soft), pull out couch had a horrible mattress so my niece had to just sleep on the couch - not great for 2 nights, breakfast room was too small, noisy and clunky AC, and dated carpet and bathrooms. Also, this location while convenient to access, was not in the best area. No restaurants or supermarkets nearby - only a gas station next door and lots of bail bonds around (jail anyone?).

I think anyone planning on staying in the Clearwater area and would like the space of the Residence Inn may be better off staying in the downtown location. It's pricier, but more convenient and sounds like it's newer. But, if you're on a budget or don't really care about proximity, this was a really great place with good service and great food.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeniseKauble, General Manager at Residence Inn St. Petersburg Clearwater, responded to this review, July 15, 2013
Dear Pokee,

We appreciate you taking the time to share your feedback with us! I am happy to hear that you and the kids enjoyed our recently renovated spacious suites, the fully equipped kitchen and our full breakfast and Social Hour. We take great pride in maintaining our hotel and taking care of all of our guests.
I do apologize that the new mattresses on the bed and sofa bed were not comfortable. We would never want you or any guest to get a bad night of sleep. If you return in the future, we do offer mattress toppers for both beds which do improve the comfort.
I assure you that our hotel is in a safe business district, but getting to restaurants and shopping does require a 1 to 2 mile drive.

We hope to see you again!

Sincerely,
Denise Kauble
General Manager
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Chico, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 11, 2013

A stay at a Marriott has always been a great experience for our family until this one. I now must rethink my choice of where to stay for future vacation travel. My husband and I do a considerable amount of traveling for our jobs, and we were really looking forward to stay at the Marriott for our vacation because it's always been a grade above all the rest. For the most part, the people were very nice. But housekeeping was a night mare. 4 out of 8 nights we had to go to the main desk to get towels, bath mat & coffee. This was well after housekeeping had left for the day - after 5pm. When our air conditioning unit went out and they had to move us to another room at 11:30 at night, there was a dirty towel hanging on the back of the bathroom door of the room they put us in. Most days of our stay, it felt like nothing was cleaned, merely the bed was made. I'm truly bummed. I was expecting a better experience for the money that we paid.

  • Stayed July 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeniseKauble, General Manager at Residence Inn St. Petersburg Clearwater, responded to this review, July 15, 2013
Dear aOlsen,

Thank you for sharing your experience at the Residence Inn St.Petersburg Clearwater! First, let me apologize for the negative impression and feeling you received of our hotel, we strive to give every guest an exceptional stay. I assure you we take great pride in maintaining our property and ensuring it is clean for all of our guests. We take all feedback very seriously and there is always opportunity for improvements, so I assure you that I have shared your comments with our housekeeping team and we will work hard to rectify any and all housekeeping concerns.

Sincerely,
Denise Kauble
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winter Park, Florida
1 review
5 of 5 stars Reviewed July 9, 2013

Stayed at the residence Inn was originally planning for 3 days but extended out to 5 days. what like about the residence inn they accept pets. to me that's a great advantage over boarding. the property was well maintained had a nice dog walk area. the breakfast in the morning is always a hit and the evening social hour is nice as well. my boys loved the idea of the fireplace so I put a log in and we did a family night. one comment that made me smile was the house keeper that at tended to our room thanking me for the tip and keeping it so clean. she commented I wish others would do the same. she invited me back again to visit. a residence inn is a great way to save money on dining out having a full kitchen at your finger tips

Room Tip: I had a first floor room was nice. they are big and roomy
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeniseKauble, General Manager at Residence Inn St. Petersburg Clearwater, responded to this review, July 15, 2013
Dear Robert K,

I am so happy that everyone, including the four legged family members, enjoyed their "extended" vacation at our hotel. We strive to ensure every guests has a memorable experience because we know it may be your only opportunity to get away. We hope to see you again soon.

Sincerely,
Denise Kauble
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pembroke Pines, Florida
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 27, 2013

Was in Clearwater for Fla State Bowling Tournament and stayed two nights. Check in was a breeze with friendly staff. Room was large with king bed, good tv, new appliances. Nice hot shower. Wireless internet was fast. Breakfast was very good with eggs, waffles, cereal -hot and cold-and staff very helpful. We asked for a late checkout. No problem. Would definitely stay again.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeniseKauble, General Manager at Residence Inn St. Petersburg Clearwater, responded to this review, July 1, 2013
Dear umuva,

Thank you so much for staying with us during the 2013 Bowling Tournament and for taking the time to share your experience at our hotel. I am happy to hear that you enjoyed both our services and amenities while you were with us. We hope to see you for the 2014 Bowling Tournament!

Denise Kauble
General Manager
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Orlando, Florida
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 18, 2013

Stayed at the Residence this past weekend for two nights. Had two suites. Upon arrival met Tim at the front desk. Great experience at check in, answered all questions told us about hotel and breakfast in the morning. Both of these suites were two bedroom suites bi-level. Even have fireplaces.(did not use) Both rooms were very clean,kitchens well stocked and everything works. Nice pool area with grill area and fire pit. Used the workout room both mornings it has a nice cardio machine, treadmill and freewieghts, room was clean and orderly. They have hot breakfast in the morning along with fruit, yogurt etc...Don't be afraid to stay here, location is good. Staff is very helpful, nothing was an issue...Our group would stay here again for baseball game or whatever...Beaches only about 7 miles away too..

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeniseKauble, General Manager at Residence Inn St. Petersburg Clearwater, responded to this review, July 1, 2013
Dear jamstone,

It is truly a pleasure to hear such positive feedback from our guests and it's certainly what keeps our team motivated to keep delivering the Marriott service our guests expect. My team and I appreciate your feedback and hope to see you again in the future!

Sincerely,

Denise Kauble
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sarasota, Florida
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 16, 2013

I stayed in one of their family suites for a weekend night, and was surprised at the utilization of available space! The 2 bedroom, loft set-up, with kitchen was very open (while maintaining privacy), clean, spacious, and well stocked with utensils and amenities. I didn't get to check out their breakfast, so I can't comment on that. Over all, definitely worth another stay!!

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeniseKauble, General Manager at Residence Inn St. Petersburg Clearwater, responded to this review, July 1, 2013
Dear PJD9946,

I would like to thank you for taking the time to share your feedback on our two bedroom suites. I am glad that your family was able to spread out and enjoy this spacious suite. I do hope that you will come back and see us in the future to try our amazing breakfast buffet.

Sincerely,

Denise Kauble
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn St. Petersburg Clearwater

Address: 5050 Ulmerton Road, Clearwater, FL 33760
Phone Number:
Location: United States > Florida > Clearwater
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotel in Clearwater
#31 Romantic Hotel in Clearwater
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn St. Petersburg Clearwater 3*
Reservation Options:
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Also Known As:
Residence Inn St. Petersburg Clearwater Hotel Clearwater
Residence Inn Clearwater
Clearwater Residence Inn

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