We stayed here in a newly refurbed room, which was lovely, great bed with plenty of space and the usual desk, tv and coffee making facilities (it was a deluxe balcony room) until the aircon unit caught your eye. Rusting, falling off the wall and leaking so much that house keeping were changing the towels placed under it frequently, it did still work but in a newly refurbed room it made you think it was more of a furnishings job than an overhaul. The bathroom was decorated to a good standard but it did not have a bath so if you like a bath ask for a room with one, it did have a portable make up mirror though.
The location of the hotel was superb, you could walk to many restuarants, bars and shops, we went to Frenchy's Bar and Grill on the beach and watched the sunset and Cooters where the service was less desirable - wrong food delivered, order forgotten when it did arrive and the waiter telling one member of the party what they had ordered when the rest of us sat there and new plainly it was a bad attempt to cover their already poor service !
Breakfast was the typical buffet or you could order off the menu, it was fresh and well presented and the waitiing staff were very attentive and friendly as well as the Chrissel on reception, she was very polite and easy to talk to and gave us a great map of the Clearwater area. The bar staff are a different story .. ignored at the bar, over looked for other guests to be served before you and no pleases or thank yous, a BIG disappointment !
The beach stretch in front of the hotel is perfect and the hire of beach chairs etc was quick and effiecient but it should be for $27 for two chairs and a brolly for the day. The girls in the sand buggy delivering drinks and food were great and was a nice touch. The sea is warm, calm and shallow.
The pool was busy and had no brolly's so if you like shade you are better to hire at the beach, but that could be there way of getting $$$ from you ?!?
I would not return, i would go and stay at the Sandpearl two blocks away for the same stunning location and within easy reach of all the restaurants etc. i would only recommend this hotel if you get a good deal and you don't expect 100% service.


(15 votes)







