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“Holiday Clearwater” 4 of 5 stars
Review of Hilton Clearwater Beach

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Hilton Clearwater Beach
3.5 of 5 Resort   |   400 Mandalay Ave, Clearwater, FL 33767   |  
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Ranked #42 of 96 Hotels in Clearwater
wirral
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Holiday Clearwater”
4 of 5 stars Reviewed June 18, 2013

On arrival we were checked in very quickly and room was fine top floor and facing to main road.Room was clean and well spaced out. Air conditioning is noisy but you cannot do with out it ! Access to the pool and beach was great. the only down side to my stay was the restaurant, we were celebrating our 25th Ann we were so disappointed not just with the poor service but the food in general was poor, The hotel is in a great location handy for shops and bars.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BobW693, Executive Assistant at Hilton Clearwater Beach, responded to this review, June 19, 2013
Thank you for allowing me to assist you. We appreciate you taking the time to write a review.and letting us know of your experience as our guest. Our Food and Beverage staff , as well as our Executive team have been made aware of your comments. Please contact me regarding your issue at andrea.trimmer@hilton.com, to further discuss. Thank you for being our guest and looking forward to hearing from you.

Sincerely,
Andrea Trimmer
Executive Assistant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,415 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Worthington
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 17, 2013

I recently stayed at this hotel. The location is right in the middle of the action of Clearwater Beach, one minute walk to Pier 60 and close to many really great restaurants. There are two pools on the property - one that had more adults hanging about and the other with more kids. The hotel is very clean and the room was very modern. I love having a balcony - ours faced the street but it was fun to sit and watch the people below. One word of warning - there is a $20 resort fee and also charges for parking ($7 self park or $14 valet).

Room Tip: I would suggest a room facing the street or one facing the south (which views the beach). The north...
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  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BobW693, Executive Assistant at Hilton Clearwater Beach, responded to this review, June 25, 2013
We appreciate you writing a review of your recent stay with us at the Hilton Clearwater Beach, Thank you for being our guest. Our staff takes great pride in their service to our guests and and we are glad to hear we met your expectations. Looking forward to having you with us again.

Sincerely,
Andrea Trimmer
Executive Assistant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Excelsior Springs, Missouri
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 17, 2013 via mobile

Nice hotel. Kind of pricey but you're paying for location. Fantastic beach and great pool. Everything you need is within walking distance. It would have been nice to have a mini fridge in the room though.

  • Stayed June 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BobW693, Executive Assistant at Hilton Clearwater Beach, responded to this review, June 19, 2013
Your review is appreciated and we thank you for being our guest. We hope to have you with us again on your next visit to the Clearwater Beach area.

Just a note to say, all of our guest rooms do have refrigerators. They are located in the dresser under the TV. Don't know of any we missed. If you would like to e-mail me at andrea.trimmer@hilton.com and give me the room you were in, I will check it out.

Have a great day.

Sincerely,
Andrea Trimmer
Executive Assistant

Andrea Trimmer
Executive Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denton, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 17, 2013

Great location, close to Crabby Bills and right on the beach. Hotel is in poor condition and frankly is not worth the price. Pier 60 is right across the street, its new, clean, and about $100.00 less a night.

  • Stayed June 2013, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BobW693, Executive Assistant at Hilton Clearwater Beach, responded to this review, June 18, 2013
Thank you for your review and for being our guest. Sorry we did not meet your expectations. Your feedback will be shared with our Executive team.

Sincerely,
Andrea Trimmer
Executive Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montgomery, Alabama
Top Contributor
53 reviews 53 reviews
7 hotel reviews
Reviews in 20 cities Reviews in 20 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 17, 2013

Just stayed here over the weekend, what a great experience! We had a partial beach room which, although a bit outdated, was nicely decorated. Room was clean and it had nice touches with all the ammenities provided. Parking was near capacity most of the time, but were were always able to find a spot. Staff was always friendly and all in all we had a great experience.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BobW693, Executive Assistant at Hilton Clearwater Beach, responded to this review, June 19, 2013
We thank you for being our guest and for providing a review. Your comments are greatly appreciated and we look forward to you returning to the Hilton Clearwater Beach.

Sincerely,
Andrea Trimmer
Executive Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed June 17, 2013

We stayed in the Hilton Clearwater (Mandalay Drive) for a family wedding. It was a great experience and the Hilton treated the wedding party like gold. I highly recommend the hotel. The only thing I didn't like is that they "blocked off" rooms for the wedding guests and none of us had rooms that were even remotely close to the others.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BobW693, Executive Assistant at Hilton Clearwater Beach, responded to this review, June 18, 2013
Your review is greatly appreciated. Thank you for your feedback and for being our guests. Your comments will be brought to the attention of our Executive Team for discussion. Should you return to the Clearwater Beach area, we look forward to you visiting us again.

Sincerely,
Andrea Trimmer
Executive Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 17, 2013

Can't believe how disappointed we were with this hotel, especially being a Hilton! The rooms are so small and not accommodating for a family of four especially sleeping in double beds. SERIOUSLY! Noisy AC units with the cold air blowing directly in faces; the units are leaking water all over the balcony; other units leaking water from above into our balcony; our bathroom was small with absolutely no counter space for even our toothbrushes; everything about this hotel looks old and dated. Carpeting smell musty; Rooms and bed sheets are damp from the AC air. We had initially planned to stay here for two nights because of the great location and pool but, we only stayed for one night. We couldn't wait to leave! Not worth the cost and so not worth the stay. This hotel needs to be rebuilt from ground up. Absolutely love Clearwater Beach but won't be staying at this hotel again. We'll be staying across the way at the Hyatt or another updated hotel for the same money and much better accommodations. Hilton... Get with the program and rebuild this gem of a location but so unaccommodating.

  • Stayed June 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BobW693, Executive Assistant at Hilton Clearwater Beach, responded to this review, June 18, 2013
We do appreciate your feedback regarding you recent stay with us, which is very important to us.. Thank you for being our guest. Our apoligies that we did not meet your on property expectations. Your comments regarding your stay have been forwarded to the Executive team for discussion and review. Thank you again.

Sincerely,
Andrea Trimmer
Executive Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Clearwater Beach

Address: 400 Mandalay Ave, Clearwater, FL 33767
Phone Number:
Location: United States > Florida > Clearwater
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Top resorts Hotel in Clearwater
#14 Business Hotel in Clearwater
#14 On the Beach Hotel in Clearwater
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Clearwater Beach 3.5*
Number of rooms: 416
Official Description (provided by the hotel):
Spread across 10 acres of sandy white beach, surrounded by blue skies and the beautiful Gulf of Mexico. ... more   less 
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Also Known As:
Hilton Clearwater Beach Hotel Clearwater
Clearwater Hilton
Hilton Beach Resort Clearwater

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