I've stayed there 3 times: late August 2010, 2011 and just recently 2012. I was a fan in 2009 despite power outages and insuffient a/c because of the wonderful staff. Unfortunately the place has gone totally downhill and the wonderful staff hangs up on you when you have a complaint. My young daughter and I arrived to 2 hefty smoking girls in string small bathing suits who were not guests of the hotel. Dirty, filthy, stained bathtub. Towels with curly hair on them (see attached photo). Threadbare bed linens. Several long hairs in the bed. Toaster oven with old pop-tart in it. Kitchen sponge that smelled of mildew. Old towels and bathing suit top on the back of hte door (see photo). We checked in and left the room immediately, didn't notice the poor condition of the room until late that night. We checked out the next morning and Kathy told us we would be billed even though they knew their housekeeping was substandard (something about employee issues). Also, smokers sit outside and the odor comes through the windows if you're near them. Sorry to see it, but this place is no longer the family-friendly place it was and is dirty.
- Official Description (provided by the hotel):
- Newly remodeled rooms, full kitchens, pillowtop cover on pull out couches for the kids! ... more less
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- Also Known As:
- Royal North Beach Hotel Clearwater