Beautiful beach, convenient location, great food and drinks at resort restaurants. We had a 2 room suite and were so thankful for the full kitchen and washer/dryer. We saved so much money by hitting the Publix just a few mins away.
The only reason I did not give the resort 5 stars is because of some issues at check in and some subpar housekeeping. I called the resort when we arrived in the area at 1pm, simply to request a call when the room was ready. I did not expect an early check in. Was told it would be ready shortly and we could go ahead and preregister. So, we swung by the hotel around 1:30, gave my credit card, etc. and was told they should be calling me within an hour to check in. At 3:45, we wanted to know if it was safe to buy cold items at the grocery store, called and was told the room was being worked on and it was guaranteed to be ready at 4. Got to the hotel at 4 and was told the room was not ready and they would call as soon as it was ready (we confirmed by cell phone number.) At 4:30, I checked again. The room was ready and the agent said they just left me a message. I received no such message. She asked for my credit card even though I had already preregistered. They had absolutely no record of me being there 3 hours prior. She then inisisted my credit card was expired, even though it clearly states the expiration on the card, and had to swipe it twice. It was just a really frustrating experience that did not need to be so difficult and I will be amazed if I don't have some issues with my credit card statement, being that my card was run 4 times.
As for housekeeping, the rooms clearly were not vacuumed daily as the same crumbs remained under the dining table all week. Also, our sheets were never changed. Literature in the room indicated the sheets would be changed on the third day, but clearly never were. This wouldnt have been an issue except for the fact that some sand found its way in my kids' beds. For the $1000 a night we paid for our suite, these don't seem like big things to ask. Otherwise, housekeeping consistently refreshed towels and supplies.
Other than these two issues, would highly recommend this resort and would love to go back.
- Official Description (provided by the hotel):
- With a stunning location along a 700-foot expanse on the sugary white sands of pristine Gulf of Mexico beach front, Sandpearl Resort's casually elegant surroundings provide guests with a vacation experience unmatched on the beach. Just 18 miles from Tampa International Airport, our guests will experience the old Florida tradition of hospitality at our brand new world-class property. Our friendly staff will help make your stay memorable through plush amenities and impeccable service. ... more less
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- Also Known As:
- Sandpearl Hotel Clearwater